CleanerWelwyn Garden City★★★★★5.0· 117 reviews · 1 independent public source
✓
Credentials & registries
Which? Trusted Trader
Trust Score
58out of 100
Good record, gaps to check
✓Rated 5.0 from 117 reviews
✓4 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume117
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say42.2 of 60
Independent checks9 of 30
Track record7 of 10
See the independent checks
Licences and credentials0.7 of 8.3
Ways to reach them8.3 of 8.3
Reviewed on more than one site0 of 6.2
Registered company details0 of 4.1
Photos of their work0 of 2.1
Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
117 reviews in public evidence4 reviews in the last 12 monthsReviewed on public review sources since 2022Most recent review
Customers often mention
Friendly & politeMentioned in 52% of reviews we've read
ProfessionalMentioned in 36% of reviews we've read
PunctualMentioned in 32% of reviews we've read
Where these reviews are published
Which? Trusted Traders117 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for GMI Aerials Limited, including the highlights above. The 117 headline total is the review volume reported across public review sources.
Customer in Hertfordshire
Customer recommends this business
New aerial installation
I contacted Geoff on behalf of my elderly parents who were having issues with their reception. Geoff was punctual, polite and knowledgeable. Result? Happy old Mum & Dad, Coronation Street is restored!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent work
GMI was recommended to me by a friend. The technician who came to test our aerial and replace old wiring was efficient and polite. We were very impressed with how quickly and tidily he worked. We would be happy to recommend GMI.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Wonderful service
Geoff was professional, efficient and knowledgeable. The problem was quickly diagnosed and appropriate parts fitted quickly. Highly recommended local service.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent service
My mast head amplifier became water-logged so stopped working. Geoff said freeview signal has been increased, so rather than sell a new amplifier he bypassed it. He was not fazed by the high-up location of the aerial.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Brilliant service - highly recommend
Brilliant service! Responded to my enquiry quickly, booked an appointment for 48h later, turned up on time, listened to my concerns, suggested a solution, completed the work and took all of the old materials away. If only every business operated like this! Highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
(your username)
Customer recommends this business
Excellent Service
We needed to have an aerial installed for use throughout our home. We chose GMI as they are listed by Which as a Trusted Trader and we wanted to be confident that we were using a reliable company with skilled operatives. It was an excellent choice. The service was first class and we are very satisfied with the work undertaken.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
First class work
I contacted GMI aerials to arrange an additional aerial socket. Michelle was friendly and courteous and arranged for Geoff to call to review. I was provided with all pricing options to cover the scenarios which might occur - from replacing all cables and the aerial to adding amplifiers to boost the signal. Geoff arrived, identified what needed to be done and did the work quickly and professionally - going above and beyond. In the end, I did not need a full replacement of the aerial and Geoff explained everything and checked all the work. Geoff and Michelle are professional, friendly, courteous and fair in their pricing. I thoroughly recommend them to anyone who needs help with TV aerial work
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Freeview/DAB Aerial Installation
I had an aerial installed on my new chimney stack with a cable run to the tv/amplifier position in the living room. The work was carried out quickly and efficiently to the quoted price. I would recommend them to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Superb service
Contacted GMI via email following Storm Darragh, which finished off our 40-year-old aerial. Next morning GMI confirmed our preferred appointment time (12/12/24) - arrived on time on the day, job done to remove old aerial and install new aerial very quickly and efficiently (45 minutes). We are very satisfied customers and would highly recommend GMI.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Very good service.
Geoff arrived promptly and quickly diagnosed the fault (the aerial booster in the loft had failed). The booster was replaced and reception is now perfect. We are very pleased with the service we received and would definitely use GMI again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent service
Geoff, the engineer from GMi Aerials, did an excellent job replacing an old aerial and cabling that was no longer working properly with a new, modern aerial that works perfectly. Geoff is extremely professional and a pleasant person to deal with. We would recommend GMi Aerials without hesitation.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent company
Turned up on time, knew what he was doing, polite, tidy all at a a sensible price. Highly recommended.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Aerial work
Enquiry dealt with quickly and efficiently, questions answered simply. We were offered an earlier slot as Geoff had finished a job quicker than he expected. Arrived on time. We discussed the job and he gave advice which was accepted. Well pleased with the result 😀. Would recommend GMI Aerials.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent
Had a problem with receiving transmission on our televisions. Quickly and efficiently sorted by Geoff at a reasonable price.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
excellent job, reliable, honest advice
Geoff was prompt, reliable & knowledgeable. His quote matched the clear pricing structure on his website. He gave me honest and expert advice, & did an excellent job at the unenviable & precarious task of replacing the heavy old broken aerial on our chimney stack, plus installing new aerial points. Trustworthy & friendly, as is Michelle in the office, thanks to both. I 100% recommend GMI Aerials
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Freeview and Satellite Aerial service
We booked the services of GMI Aerials through the "Which? Trusted Trader" recomendation and very pleased with the result. Arrived on time and quickly assessed our problem - very pleasant guy who really new his trade. We would certainly use GMI Aerials again. Thank you!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Loss of digital aerial signal.
Geoff diagnosed the problem in a few minutes and was able to fit a new wall socket and power unit . Friendly and professional service in less than half an hour. This should be your go to expert for aerial services, look no further. Superb quality service, thank you.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Superb Job
We called GMI Aerials out to diagnose a strange interference that even the BBC couldn't help identify. Geoff was with us in two days and would have been quicker if I'd been in. He identified the problem as a very old signal amplifier causing problems with 4g and 5g signals, and also identified a faulty socket on another TV that we hadn't recognised as a problem because of the major interference. He renewed all the faulty equipment with no mess and was friendly, polite and professional throughout. I'd wondered if we needed a new aerial but he checked and assured us that we didn't, avoiding several £100s more cost that another installer might have charged. Superb service and great value.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Simply Excellent
A very fast response to the loss of our TV signal and an excellent result - friendly, efficient, competent, - what else is there to say - highly recommended
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
A good job by a professional
Our external roof aerial had survived for over 40 years, but was increasingly insecure and potentially dangerous. Our experience with GMI was wholly trouble free. The appointment was made earlier this week, and Jeff arrived, assessed and priced the replacement installation at an acceptable cost. The installation was concluded in around an hour, and he checked that the reception on our TVs was at its best. We would happily recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
03
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “We were very impressed with how quickly and tidily he worked.” · Which? Trusted Traders, 6 Feb 2026
Reliable and punctualQuoted from 3 reviews
“Geoff was punctual” · Which? Trusted Traders, 17 Mar 2026
“arrived on time on the day” · Which? Trusted Traders, 12 Dec 2024
“Geoff arrived promptly” · Which? Trusted Traders, 25 Nov 2024
Clear communicationQuoted from 3 reviews
“Responded to my enquiry quickly” · Which? Trusted Traders, 29 May 2025
“Enquiry dealt with quickly and efficiently” · Which? Trusted Traders, 13 Sept 2024
“His quote matched the clear pricing structure on his website.” · Which? Trusted Traders, 14 Nov 2023
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
croft-end_orwell_1903x734_local-area-01.jpg
CAI_2012_Logo_SMALL.jpg
Hall-Grove-Community-Centre-Cam2-01.9-1500px.jpg
VAN PIC.jpg
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8am–5pm
04
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
GMI are an independent, family run business established in 1995. We provide a friendly, honest and competitive service. We understand that television viewing is an integral part of your home entertainment. Our aim is to ensure you enjoy the best and most reliable reception possible. We are specialists in the installation, realignment and repair of Digital TV/FM/DAB Aerials, Satellite Dishes/SKY +/SKY Q/FREEVIEW/FREESAT. We also provide new cabling and Wall Mount TV Sets. All our engineers are Industry Qualified and have up to date training throughout the year. We only use top quality equipment prolonging the life of systems, therefore benefiting our customers and being cost effective. Our customers have been coming back to us again and again for 25 years because we have their trust and they know we are going to diagnose the problem and fix in a timely, conscientious manner and at a fair price. From domestic homes to blocks of flats, office developments and stately homes. We are here to help you.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
How long they've really been tradingThey state they've been established since 1995, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established1995First public review2022
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
✓
Look for consistent reviews across several named sources, not one polished profile.
✓
Check any credential evidence, and that the business details independently check out.
✓
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on GMI Aerials Limited before you contact them.
GMI Aerials Limited has 117 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about GMI Aerials Limited?
GMI Aerials Limited has 117 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know GMI Aerials Limited's reviews are genuine?
GMI Aerials Limited's 117 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has GMI Aerials Limited had recent public reviews?
GMI Aerials Limited has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is GMI Aerials Limited qualified and accredited?
We hold 1 independently sourced credential for GMI Aerials Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is GMI Aerials Limited insured?
They state on their own website that full public liability insurances. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does GMI Aerials Limited guarantee their work?
They state on their own website that 1 years parts and labour guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does GMI Aerials Limited specialise in?
GMI Aerials Limited lists specialist services including Wifi Installations, TV mounting, Gutter cleaning, TV aerials, TV installation, TV repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does GMI Aerials Limited cover?
They state on their own website that they cover Herts, Beds, Essex, London. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has GMI Aerials Limited been trading?
GMI Aerials Limited has been reviewed on public sources since 2022.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured