“We contacted Goulds due to condensation in our loft space and were recommended a complete removal and refelt of the roof. Work was carried out in Feb 23 and appeared fine, but the condensation returned this winter worse than before the work was done last year! I contacted Paul again who recommended further work/vents (why was this not recommended originally?), but have had radio silence on this for over two months now, despite repeated calls, emails and WhatsApp messages to try and book in the work. £8500 worse off and the loft condensation is worse than before Goulds completed their work.”
Public evidence profile
Goulds Roofing
Review quality
No reviews in 12 months
Trust Score
3out of 100
3 out of 100, with a caution: newest review we found is from June 2024. Weigh that age against the score.
- Rated 1.1 from 47 reviews
Newest review June 2024
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating1.1 / 5
Review volume47
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say0 of 60
Independent checks0 of 30
Track record3.2 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 thing checkedWhat we can verify about Goulds Roofing
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Goulds Roofing →Review quality check
Review recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
1.1out of 5
Where these reviews are published
- Checkatrade47 reviews · 1.1 avg
Highlights
Detailed reviews
These are the individual reviews we hold for Goulds Roofing, including the highlights above. The 47 headline total is the review volume reported across public review sources.
Having completed a small job satisfactorily, Goulds Roofing agreed to undertake a larger job for me. I paid them a substantial deposit but they failed to turn up. Paul Gould now seems to have gone to ground, not answering the phone or responding to numerous texts or emails. I am also faced with having to pay for scaffolding to be removed from the first job, which has been left there for almost a year. I am now left with no option but to contact Trading Standards with a view to making a claim through the small claims court.
We chose Goulds Roofing because of their high rating and reviews but they have not lived up to those standards. Gould Roofing has not fulfilled their financial obligations to the scaffolding firm involved in the job. The scaffolders are refusing to dismantle the scaffolding that is still up outside my home 7 months after the job was 'complete' posing a significant health and safety concern. I also had to pay for the rubbish from the job to be removed although that was meant to be included in the quote. They are now not answering any emails or calls to resolve.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Roofer
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BlackwoodCaerphilly
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public rating is on the low side. Read the most recent reviews yourself before deciding.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Goulds Roofing before you contact them.
Run Cowboy Checker →Good to know
Common questions about Goulds Roofing
Is Goulds Roofing a legitimate business?
Goulds Roofing has 47 independent public reviews, rated 1.1 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Goulds Roofing?
Goulds Roofing has 47 public reviews, averaging 1.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Goulds Roofing's reviews are genuine?
Goulds Roofing's 47 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Goulds Roofing specialise in?
Goulds Roofing lists specialist services including Roofer. If your job is one of these, look for it in their listed services or ask them to confirm for your project.