“Gary has helped us with a number of things now, starting with a gas safe certificate at our previous house and now a full heating system & a bathroom at our new place. He’s been amazing - always contactable and there when you need him, really knowledgable and does a brilliant job. Both him & Aaron have done more than expected to help - couldn’t recommend them highly enough and will be using them for the rest of the work we do in the future.”
Public evidence profile
GRL Plumbing and Heating
No Trust Score yet
- Rated 5.0 from 362 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade362 reviews · 5.0 avg
Highlights
“We have had these guys out now a couple of times to do some jobs for us and the work is outstanding. They really take pride in what they do and never leave you disappointed. As well as being great at what they do, they are just generally lovely people! We are renovating and have already told them we have a lot more work lined up for them!”
“Gary and his team just fitted a new boiler and system for me, they where both very professional quick and kept me well informed at a great price, thanks again chaps Russ”
Detailed reviews
These are the individual reviews we hold for GRL Plumbing and Heating, including the highlights above. The 362 headline total is the review volume reported across public review sources.
Gary has helped us with a number of things now, starting with a gas safe certificate at our previous house and now a full heating system & a bathroom at our new place. He’s been amazing - always contactable and there when you need him, really knowledgable and does a brilliant job. Both him & Aaron have done more than expected to help - couldn’t recommend them highly enough and will be using them for the rest of the work we do in the future.
We have had these guys out now a couple of times to do some jobs for us and the work is outstanding. They really take pride in what they do and never leave you disappointed. As well as being great at what they do, they are just generally lovely people! We are renovating and have already told them we have a lot more work lined up for them!
Gary and his team just fitted a new boiler and system for me, they where both very professional quick and kept me well informed at a great price, thanks again chaps Russ
Local context
Rated 5.0, in line with the local average for plumbers in Hastings
Across 17 plumbers in Hastings, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“really knowledgable and does a brilliant job.” · Checkatrade, 20 Nov 2025
“the work is outstanding.” · Checkatrade, 14 Oct 2025
“very professional quick” · Checkatrade, 22 Aug 2025
“always contactable and there when you need him” · Checkatrade, 20 Nov 2025
“kept me well informed” · Checkatrade, 22 Aug 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Hastings, East Sussex.
Areas served
East SussexHastings
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on GRL Plumbing and Heating before you contact them.
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Common questions about GRL Plumbing and Heating
Is GRL Plumbing and Heating a legitimate business?
GRL Plumbing and Heating has 362 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about GRL Plumbing and Heating?
GRL Plumbing and Heating has 362 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know GRL Plumbing and Heating's reviews are genuine?
GRL Plumbing and Heating's 362 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has GRL Plumbing and Heating had recent public reviews?
GRL Plumbing and Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.