“I had excellent service from Peter and his team. Right from quoting to delivery communication was clear, on time and delivered as required. Full heating overhaul so fairly major job. Crucially, there was an airlock in the warm water supply which caused issues. The team was super responsive, came back immediately and worked until they resolved it. That was the true test: when something is not perfect, will they take ownership and fix it? They absolutely did and why I can recommend them highly and without hesitation.”
Public evidence profile
GRL Plumbing and Services
Companies House
Status needs a check
Emergency callout
Central Heating Repair, Plumber
Trust Score
46out of 100
- Rated 5.0 from 15 reviews
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volumeLow · 15
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say27.3 of 60
Independent checks11.2 of 30
Track record7.2 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about GRL Plumbing and Services
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Companies HouseStatus needs a checkSee detail →Emergency calloutCentral Heating Repair, PlumberSee detail →
See the full verification checklist for GRL Plumbing and Services →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Companies House registration
ActiveCompany status needs a careful check
GRL Plumbing and Services is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
The linked company files dormant (non-trading) accounts at Companies House (2025).
The linked company files dormant (non-trading) accounts at Companies House (2025).
Legal nameGRL Plumbing and Services
Company number13977527
Incorporated
Run by1 director (longest-serving director appointed in 2022)
Official checkOn the public register
What the flags above mean: they come from the official register and describe the company's current standing. They're worth asking the trader about before you commit. They reflect the registration, not directly the quality of its work.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade15 reviews · 5.0 avg
Highlights
“GRL Plumbing and Services recently helped us with a number of bathroom issues. Our experience of Peter and Josh was exemplary. Our initial enquiry was quickly answered with full transparency on the cost. The issues we flagged where then assessed with recommendations made. The work was done yesterday. Josh was incredibly professional and is clearly a talented plumber. Everything was cleaned away afterwards. We cannot speak highly enough of the service that we received throughout, and would no hesitate in recommending this company. Truly outstanding”
“I had recently been chasing around for a reliable/approachable plumber to investigate & fix an issue with our shower pump - I eventually found one his confident knowledge solved our problem.”
Detailed reviews
I had excellent service from Peter and his team. Right from quoting to delivery communication was clear, on time and delivered as required. Full heating overhaul so fairly major job. Crucially, there was an airlock in the warm water supply which caused issues. The team was super responsive, came back immediately and worked until they resolved it. That was the true test: when something is not perfect, will they take ownership and fix it? They absolutely did and why I can recommend them highly and without hesitation.
GRL Plumbing and Services recently helped us with a number of bathroom issues. Our experience of Peter and Josh was exemplary. Our initial enquiry was quickly answered with full transparency on the cost. The issues we flagged where then assessed with recommendations made. The work was done yesterday. Josh was incredibly professional and is clearly a talented plumber. Everything was cleaned away afterwards. We cannot speak highly enough of the service that we received throughout, and would no hesitate in recommending this company. Truly outstanding
I had recently been chasing around for a reliable/approachable plumber to investigate & fix an issue with our shower pump - I eventually found one his confident knowledge solved our problem.
Local context
Rated 5.0, in line with the local average for plumbers in Billingshurst
Across 9 plumbers in Billingshurst, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Billingshurst, West Sussex.
Services they list
Air Source Heat Pump Installation - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGeneral PlumbingOil Boiler InstallationPipe FitterPlumbing RepairsPower Flushing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BillingshurstWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on GRL Plumbing and Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about GRL Plumbing and Services
Is GRL Plumbing and Services a legitimate business?
GRL Plumbing and Services has 15 independent public reviews, rated 5 out of 5. Its registration on Companies House currently needs a careful check (The linked company files dormant (non-trading) accounts at Companies House (2025).), so weigh the reviews alongside that. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about GRL Plumbing and Services?
GRL Plumbing and Services has 15 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know GRL Plumbing and Services' reviews are genuine?
GRL Plumbing and Services' 15 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is GRL Plumbing and Services a registered business?
GRL Plumbing and Services appears on Companies House (company number 13977527), but its registration status needs a careful check. Worth checking: The linked company files dormant (non-trading) accounts at Companies House (2025).. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does GRL Plumbing and Services specialise in?
GRL Plumbing and Services lists specialist services including Air Source Heat Pump Installation - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.