Group JML Window & Door Installations

East Grinstead
29.6

Overall Trust Score · out of 100

From the average rating, number of reviews, how many platforms corroborate them, and whether the business is verified.

About

Verified windows / doors / conservatories in East Grinstead, West Sussex.

Reviews

1.9out of 5
14 reviews in the public recordCross-checked across 1 source
Checkatrade14 reviews · 3.3 avg

Detailed reviews

Anonymous0.0 / 5 · 24 Oct 2023

We asked Jack to quote us for bi-fold doors. On his visit Jack appeared friendly and came back to us quickly with a competitive quote and short lead time. We paid Jack £2000 deposit and then the nightmare began. Jack quickly stopped answering our calls, emails and messages. When I did eventually get through, calling from other peoples phones, he gave us excuse after excuse and delay after delay. I threatened Jack with small claims court to which he said Group JML was being liquidatated - a known tactic amongst scammers. 22 weeks down the line we are no closer to getting our doors or refund. AVOID.

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Anonymous2.9 / 5 · 2 Aug 2023

Replacement window. 95% of work was fine. However trying to get incorrect hinges replaced total joke. JML Window and Door Installations with excuses as to why they can't obtain hinges or find time to fit them. For a stress free life avoid at all costs.

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Anonymous2.8 / 5 · 6 Jul 2023

Nothing but delay after delay. Excuse after excuse. Took 4 visits by 2 different people over 7 weeks to replace a small window - and so much of my time wasted on calling and texting.

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Public evidence shown
Public review evidence1.9★ from 14 public reviewsAcross CheckatradeCheckatrade

Sources

1
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Planning evidence

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