We asked Jack to quote us for bi-fold doors. On his visit Jack appeared friendly and came back to us quickly with a competitive quote and short lead time. We paid Jack £2000 deposit and then the nightmare began. Jack quickly stopped answering our calls, emails and messages. When I did eventually get through, calling from other peoples phones, he gave us excuse after excuse and delay after delay. I threatened Jack with small claims court to which he said Group JML was being liquidatated - a known tactic amongst scammers. 22 weeks down the line we are no closer to getting our doors or refund. AVOID.
Public evidence profile
Group JML Window & Door Installations
Trust Score
7out of 100
7 out of 100, with a caution: newest review we found is from October 2023. Weigh that age against the score.
- Rated 1.9 from 14 reviews
Newest review October 2023
How this score is worked out
Rating1.9 / 5
Review volumeLow · 14
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say3.8 of 60
Independent checks0 of 30
Track record3.7 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
1.9out of 5
Based on the 2 reviews with a star rating
5 stars0
4 stars0
3 stars2
2 stars0
1 star0
Where these reviews are published
- Checkatrade14 reviews · 1.9 avg
Detailed reviews
Replacement window. 95% of work was fine. However trying to get incorrect hinges replaced total joke. JML Window and Door Installations with excuses as to why they can't obtain hinges or find time to fit them. For a stress free life avoid at all costs.
Nothing but delay after delay. Excuse after excuse. Took 4 visits by 2 different people over 7 weeks to replace a small window - and so much of my time wasted on calling and texting.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Windows / doors / conservatories in East Grinstead, West Sussex.
Services they list
Windows / Doors / Conservatories
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
East GrinsteadWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public rating is on the low side. Read the most recent reviews yourself before deciding.
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Group JML Window & Door Installations before you contact them.
Run Cowboy Checker →Good to know
Common questions about Group JML Window & Door Installations
Is Group JML Window & Door Installations a legitimate business?
Group JML Window & Door Installations has 14 independent public reviews, rated 1.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Group JML Window & Door Installations?
Group JML Window & Door Installations has 14 public reviews, averaging 1.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Group JML Window & Door Installations' reviews are genuine?
Group JML Window & Door Installations' 14 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Group JML Window & Door Installations specialise in?
Group JML Window & Door Installations lists specialist services including Windows / Doors / Conservatories. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Group JML Window & Door Installations been trading?
Group JML Window & Door Installations has been reviewed on public sources since 2023.
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