“Really pleased with the service from Hartleys - the team were great, worked efficiently, and left everything tidy. They arrived on time and did a fantastic job. Highly recommend!”
Public evidence profile
Hartley's Plumbing & Heating Engineers
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.3out of 5
How Checkatrade customers rate them (out of 5)
Reliability3.0
Communication3.0
Quality of work3.0
Where these reviews are published
- Checkatrade84 reviews · 3.3 avg
Highlights
“Really happy with the work hartley’s carried out for us at short notice, new baby and no hot water isnt very good. Lewis came out over the weekend but unfortunately we needed a new boiler as ours was around 10 years old, Lewis and his team didn’t mess about he arranged to get the new boiler installed within no time and everything was carried out with very little disruption.”
Detailed reviews
These are the individual reviews we hold for Hartley's Plumbing & Heating Engineers, including the highlights above. The 84 headline total is the review volume reported across public review sources.
Had Harley's out for an emergency repair. The initial response time was excellent but the subsequent repair was extremely poor. Having had a different company out to service the system they found live wires incorrectly connected and incorrect parts had been used to complete the repair. Do not recommend using this company.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
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About
Plumber in York, North Yorkshire.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Hartley's Plumbing & Heating Engineers
Is Hartley's Plumbing & Heating Engineers a legitimate business?
Hartley's Plumbing & Heating Engineers has 84 independent public reviews, rated 3.3 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Hartley's Plumbing & Heating Engineers?
Hartley's Plumbing & Heating Engineers has 84 public reviews, averaging 3.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Hartley's Plumbing & Heating Engineers rated on reliability and quality?
On Checkatrade, customers rate Hartley's Plumbing & Heating Engineers by category: Reliability 3.0 out of 5, Communication 3.0 out of 5, Quality of work 3.0 out of 5. These are per-category scores from real published reviews. They show where Hartley's Plumbing & Heating Engineers is strongest, not just the overall average.
How do I know Hartley's Plumbing & Heating Engineers' reviews are genuine?
Hartley's Plumbing & Heating Engineers' 84 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.