“Excellent work as usual servicing our gas boiler. Very good value and always a thorough completion of work. Wouldn't use anybody else.”
Public evidence profile · Checked March 2026
Heatwise Plumbing and Heating (Dorset) Limited
Trust Score
64out of 100
- Rated 5.0 from 483 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume483
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say52.2 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade483 reviews · 5.0 avg
Highlights
“Had Tony back again to replace some radiators and again cannot fault this Company reliable, work carried out to very high standard, no mess left, disposed of old radiators. I would highly recommend the customer service from both him and Naomi is excellent. Thank You.”
“We’ve used Heatwise for several years for a variety of work, booking appointments through Naomi, who is always very helpful. Anthony has recently replaced a boiler, a water softener and radiator - all done very efficiently and tidying up after his work. Unfortunately the water softener developed a leak. We contacted Naomi and Anthony attended very quickly and sorted out the leak free of charge. Excellent service, highly recommend.”
Detailed reviews
These are the individual reviews we hold for Heatwise Plumbing and Heating (Dorset) Limited, including the highlights above. The 483 headline total is the review volume reported across public review sources.
Excellent work as usual servicing our gas boiler. Very good value and always a thorough completion of work. Wouldn't use anybody else.
Had Tony back again to replace some radiators and again cannot fault this Company reliable, work carried out to very high standard, no mess left, disposed of old radiators. I would highly recommend the customer service from both him and Naomi is excellent. Thank You.
We’ve used Heatwise for several years for a variety of work, booking appointments through Naomi, who is always very helpful. Anthony has recently replaced a boiler, a water softener and radiator - all done very efficiently and tidying up after his work. Unfortunately the water softener developed a leak. We contacted Naomi and Anthony attended very quickly and sorted out the leak free of charge. Excellent service, highly recommend.
Local context
Rated 5.0, in line with the local average for plumbers in Dorchester
Across 40 plumbers in Dorchester, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Respectful and tidy in your home: “all done very efficiently and tidying up after his work.” · Checkatrade, 15 Aug 2025
“Excellent work as usual servicing our gas boiler. Very good value and always a thorough completion of work.” · Checkatrade, 10 Nov 2025
“Had Tony back again to replace some radiators and again cannot fault this Company reliable, work carried out to very high standard, no mess left, disposed of old radiators.” · Checkatrade, 26 Sept 2025
“Anthony has recently replaced a boiler, a water softener and radiator - all done very efficiently and tidying up after his work.” · Checkatrade, 15 Aug 2025
“I would highly recommend the customer service from both him and Naomi is excellent.” · Checkatrade, 26 Sept 2025
“We’ve used Heatwise for several years for a variety of work, booking appointments through Naomi, who is always very helpful.” · Checkatrade, 15 Aug 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
In Dorchester, Dorset.
Areas served
DorchesterDorset
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Heatwise Plumbing and Heating (Dorset) Limited before you contact them.
Run Cowboy Checker →Good to know
Common questions about Heatwise Plumbing and Heating (Dorset) Limited
Is Heatwise Plumbing and Heating (Dorset) Limited a legitimate business?
Heatwise Plumbing and Heating (Dorset) Limited has 483 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Heatwise Plumbing and Heating (Dorset) Limited?
Heatwise Plumbing and Heating (Dorset) Limited has 483 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heatwise Plumbing and Heating (Dorset) Limited's reviews are genuine?
Heatwise Plumbing and Heating (Dorset) Limited's 483 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Heatwise Plumbing and Heating (Dorset) Limited had recent public reviews?
Heatwise Plumbing and Heating (Dorset) Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.