“Was punctual” · TrustATrader, 20 Apr 2026
“friendly, reliable” · TrustATrader, 6 Mar 2026
Public evidence profile · Checked May 2026
Hennellys Services Limited
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 126 reviews
- 4 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Hennellys Services Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Hennellys Services Limited →From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on TrustATrader.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader126 reviews · 5.0 avg
Highlights
“Great service. Was punctual explained the problem before undertaking the work and got on with it while we were working. Would highly recommend, and will definitely use again.”
“Have used Kevin for various jobs over the years, always responds and attends quickly. Happy with his work and wouldn’t use anyone else now”
“I needed a gas cooker pipe removed urgently, I found Kevin’s details on here and he came same day. He was polite and friendly, he kept me updated on how long he would be and done the job quickly and efficiently. I highly recommended him.”
Detailed reviews
Had a quote from Kevin, for new downstairs toilet and sink, very helpful, gave us an idea where to get the best deal. When fitting messaged the day before to make sure everything still OK to go ahead. On the day arrived punctually, clean and tidy work, would recommend
Kevin’s team removed an old and fitted a new radiator as well as completed a boiler service. Everything about their help was brilliant, punctual, friendly, tidy and now we are warm and cosy! Thanks again for everything!
This is the 2nd time I've used Hennelly's to service my Mum's boiler. I booked the service on Monday and the job was done on Friday. The guy who did the work was on time, polite, friendly and tidy. I was charged a VERY competitive rate for the job, I think Kev made an allowance because it's a very old boiler with not much to do on the service. Kev, is an honest and decent guy, who does a good job and provides a good service at very reasonable rates. He was recommended to me by my daughter who has used Hennelly's for all her plumbing and heating jobs (including boiler replacement) for several years. He hasn't let her down, and responded very quickly when she had a plumbing emergency recently.
Great service, prompt, clean and tidy, friendly, would 100% recommend and would use again.
I have used Kevin Hennelley for a number of years as a general plumber. On moving house I needed an entire refurbishment of the family bathroom, en suite and downstairs loo. I got the work carried out by Kevin and he was brilliant from start to finish, he offered advice regarding tiling, bathroom cabinets and the sanitary ware. The tiling was subcontracted and was finished to a really high standard. Kevin takes a pride in his work and is totally customer focussed. Kevin also manages projects which are more than just plumbing. I recommended him to my daughter and she has recently had her kitchen totally remodelled. This included removing a wall and fitting an RSJ, all fixtures and fittings, both electrical and plumbing work, plastering, new doors throughout the house and painting and decorating to finish off. I have no hesitation in recommending Kevin Hennelley for any type of construction work.
Read the other 10 detailed reviews on this pageShow fewer reviews
Prompt, efficient, very reliable and will always do what they can to help. Really lovely people to deal with. Would thoroughly recommend.
Quick great service . Even answered mobile on a Sunday . Highly recommend
Very helpful when my immersion tank started leaking over Christmas break. New tank installed asap after Christmas. Always arrived at the time specified.
Highly recommended Professional from the start Very knowledgeable and carried work out to a high standard
Boiler install and system flush Great service, clean professional and timely.
Very satisfied.
We have used Kevin 3 times this year for small plumbing jobs. Very happy with the work and fair price . Excellent responsiveness and communication each time .
Arrived on time and did a good clean job servicing my boiler. Very pleased. They had previously installed and took care of the work they did within the property and outside.
Thank you again to Kevin. Used the company several times. Always polite, friend, trustworthy and a good standard of work and Competitively priced. Was able to get to us before 7am to resolve a leaking part. Always kept informed of progress and what’s required. Will use again without question.
Great service, very friendly and helpful. Booked us in quickly and even arrived early (letting us know before hand). Very greatful for the quick action of this company and service provided. Would highly recommend
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Local context
Rated 5.0, in line with the local average for plumbers in Luton Bedfordshire
Across 5 plumbers in Luton Bedfordshire, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
About
Hennellys Services Limited can provide you with a friendly, efficient CRB checked plumber. We have been established for 8 years. We specialize in power...
What this business says about itself
From their own website
What this business says about itself
- Insurance: public liability insurance
- Established: 2002 (24 years in business)
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- NICEIC · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Hennellys Services Limited before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed4 reviews in the last 12 months.
Website online sinceTheir website domain has been registered since 2011, according to the public domain registry. This dates the website, not necessarily the business.
Good to know
Common questions about Hennellys Services Limited
Is Hennellys Services Limited a legitimate business?
Hennellys Services Limited has 126 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Hennellys Services Limited?
Hennellys Services Limited has 126 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Hennellys Services Limited's reviews are genuine?
Hennellys Services Limited's 126 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Hennellys Services Limited had recent public reviews?
Hennellys Services Limited has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Hennellys Services Limited qualified and accredited?
We hold 1 independently sourced credential for Hennellys Services Limited, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is Hennellys Services Limited insured?
They state on their own website that public liability insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.