H.I.E.D.I Maintenance

"Jon fitted the ASHP exactly when he had promised. He spent a considerable time on site initially balancing the valves even though it was a fixed price contract. A couple of months later I made a stupid mistake which stopped the ASHP working. I rang Jon who turned round on his way to London and came straight to us. By the time he arrived I had sorted the problem and the plant was running. Nevertheless Jon insisted on checking everything out. He then refused to invoice me with a call out charge despite the fact that I had caused the problem! That's what you call service with a capital S."

"Jon is the kindest man I have ever come across via Checkatrade. I called far too early on a Saturday morning and he had the curtesy to call me back an hour later and talk me through re starting my oil boiler. He was extremely helpful, patient and above all gave me his time (on a phone call) to explain how to reset. This is one of those moments when faith is restored in the world and specifically in the kindness of people! He went over and above to help me and I cannot thank him enough. And he came with a sense of humour! The problem was solved - the most excellent and unexpected service."

"The work was carried efficiently and effectively. Much reassured following the thorough review of our heating system."