From start to finish Holbrook were extremely helpful and efficient. We had a new boiler which was fitted with absolutely no fuss. Thank you to everyone involved including Vicky in the office and Josh and colleagues on site.
Public evidence profile
Holbrook Plumbing & Heating Ltd
Credentials & registries
Waste carrier (Environment Agency)
Trust Score
31out of 100
- Rated 5.0 from 6 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volumeLow · 6
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say22.2 of 60
Independent checks4.1 of 30
Track record5 of 10
See the independent checks
- Licences and credentials1.2 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade6 reviews
Detailed reviews
These are the individual reviews we hold for Holbrook Plumbing & Heating Ltd, including the highlights above. The 6 headline total is the review volume reported across public review sources.
I have known this company and its employees for a considerable amount of time, so when my boiler needed attention I had no hesitation to call them. They came out the same day, inspected the problem and advised what needed to be done. The engineer was polite and very professional and organised a quote the same day. Within 3 days I had a new boiler installed, at a cost that was a third of the price of another local heating company. I would wholly recommend them for everything they have done.
We have used Holbrook Plumbing and Heating for the last couple of years for boiler service and repairs, always polite, friendly and helpful, nothing is ever too much trouble. Very happy with their service, can highly recommend them.
Local context
Rated 5.0, above the local average for plumbers in Taunton
Across 42 plumbers in Taunton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- CBDU609630
- Licence class
- upper-tier
- Valid through
- Nov 2028
- Source checked
- 30 Jun 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Taunton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Holbrook Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Holbrook Plumbing & Heating Ltd
Is Holbrook Plumbing & Heating Ltd a legitimate business?
Holbrook Plumbing & Heating Ltd has 6 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Holbrook Plumbing & Heating Ltd?
Holbrook Plumbing & Heating Ltd has 6 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Holbrook Plumbing & Heating Ltd's reviews are genuine?
Holbrook Plumbing & Heating Ltd's 6 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Holbrook Plumbing & Heating Ltd had recent public reviews?
Holbrook Plumbing & Heating Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Holbrook Plumbing & Heating Ltd qualified and accredited?
We hold 1 independently sourced credential for Holbrook Plumbing & Heating Ltd, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
What does Holbrook Plumbing & Heating Ltd specialise in?
Holbrook Plumbing & Heating Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.