Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
33 reviews in public evidenceReviewed on public review sources since 2019Most recent review
Customers often mention
Tidy & cleanMentioned in 40% of reviews we've read
Friendly & politeMentioned in 28% of reviews we've read
ProfessionalMentioned in 28% of reviews we've read
Where these reviews are published
Which? Trusted Traders33 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Home Boilers Ltd, including the highlights above. The 33 headline total is the review volume reported across public review sources.
Customer in Hertfordshire
Customer recommends this business
Replacement Boiler Installation
The boiler was replaced by the Home Boilers team in one day. It was a clean, efficient installation, and as per the original quotation and schedule. Steve returned a few days later to balance the system and there have been no issues since the installation. Our heating maintenance has also been carried out by the team for many years and I would not hesitate to recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Installation of a Valliant Boiler.
The work was completed on the planned date and to the agreed budget. Darren Ward and his Assistant were excellent workmen. Clean and tidy and considerate to me as I continued to live in the small flat. The new boiler has had no problems, though I know from many years of Mr.Ward's work, he would be available immediately to help me, if needed. N.T.Ward is an excellent firm which I would recommend wholeheartedly.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Trusted Experts - Great Job
I have been using Home Boilers and their associated servicing / maintenance company for many years. Changing heating systems is a very big deal. Not only did they make the job pain free, we felt realy comfortable with their expert knowledge and guidance in making our choice of heating system. Trust and experience count for a lot and these guys are the real deal. Great job! Highly recommend and great to work with.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
An excellant Company
Home Boilers Limited. Darren and Steve carried out the boiler installation in a very professional manor. They kept the noise and disruption to a minimum. The job was completed on time and as agreed. They treated our office space with respect by tidying up after each days work. Highly satisfied with every aspect of their work and professionalism.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Boiler replacement, nice & smooth
Darren and Steve replaced an old boiler and from start to finish was nice and smooth. Quote provided and very competitive (particularly against BG). Agreed date for installation and work completed quickly. Darren sorted out problem with pipe work size of gas supply to house which could have potentially been an issue. All paper work for warranty also undertaken by Darren Very happy with the new boiler and price and will use them for the annual service. Would not hesitate to recommend Darren & Steve
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
Boiler replacement
Like-for-like boiler replacement. Darren and Steve completed the work as scheduled, working quickly and tidily. Good communications throughout the quote process, and they were able to schedule the work at short notice at a busy time of the year.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great work, reliable, fast, fairly priced
Daren and Steve replaced my old gas central heating boiler. From the very first phone call everything went very smoothly. They arrived when they said they would and at the time agreed. They were very professional, kept me well informed and wasted no time completing the job. Their pricing was fair. I was extremely happy and wouldn’t hesitate to recommend them. It’s reassuring to know they are local and have already asked Daren if he will carry out my annual boiler service. Very happy customer.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
New boiler by Home Boilers
I chose this company to replace my 30 year old boiler. As there was extra work because of the age of the old boiler I chose a company with many good years of experience. Their quote was in line with other companies and came across as friendly and knowledgeable. The job was completed on time and within quote. A small problem was resolved quickly after being reported. All waste was removed and everything was tidied up. Both Darren and Steve are friendly and polite. I would have no hesitation in recommending the company to other people as indeed they were recommended to me.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Boiler replacement
Brilliant service by Darren and Steve. They were both very knowledgeable, explained things clearly, turned up on time, we’re respectful of me working at home, very tidy and done an excellent job. Would totally recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Boiler installation
Very pleased with the installation of Worcester Bosch FS 30cdi which replaced a 17 years old non condensing potterton boiler. Also replaced controller/timer, diverter valves and room thermostat etc. The previous boiler had not been piped and wired correctly. Darren and Steve corrected all the problems and installed the boiler thoroughly and professionally. I'm really glad I asked them to do the job. Neat, methodical and professional at all times. Thank you Darren and Steve,
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great job done very efficiently
Darren and Steve did a great job. Everything done very efficiently. A neat job including extra pipework. Kept my kitchen clean and left it spotless. All rubbish removed by specialist firm. Highly recommended and trustworthy
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Thorough, tidy and efficient job
Darren and Steve replaced my Mum's boiler in one (long) day at relatively short notice during the winter cold snap, As always, they were polite, hard-working and easy to contact. My Mum was pleased with the service and commented how pleasant and trustworthy they were. As promised, Darren returned for a later follow-up visit, and always explained what he was doing and why. Many thanks!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Replacement boiler
We wanted a replacement for our very old boiler. Darren and Steve did a great job in one day as promised and left the kitchen clean and tidy. The estimate quoted was the price we paid. They are a friendly and efficient team and we thoroughly recommend Home Boilers Ltd!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
INSTALL NEW BOILER
DARREN AND STEVE GAVE US A VERY SMOOTH INSTALLATION. They came when we were without any heating and did a superb job. extremely reliable and friendly and finished the same day. we highly recommend them and will certainly use them again
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great service
Darren and Steve of Home Boilers fitted a new boiler for us. It was fitted in 1 full day (as previously agreed) when the job was quoted. The job was done to the agreed schedule and budget. Darren has done work for me and my elderly parents previously so I already trusted him to do a good job. Both Darren and Steve did a great job, working quickly and professionally. Relevant paperwork was left with us and the guarantee paperwork came through several weeks later. We are really happy with the service we were provided with and I would have no hesitation recommending them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
New boiler
Boiler was replaced in same Position as old one. No mess. Price quoted was the price paid. Arrived on the Agreed day and time Good clear instructions for use given verbally and written.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Patrick in Greater London
Customer recommends this business
Boiler replacement
Home Boilers gave us a reasonable quote for replacing our existing boiler & were very helpful & informative. Darren & Steve completed the work on the date agreed. They were tidy & professional at all times. We are very pleased with our new boiler & would recommend them unreservedly.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Jacky in Greater London
Customer recommends this business
New Boiler Fitted
A job I was not looking forward to, but one which had to be done. Darren and Steve did a brilliant job. They arrived on time and got straight down to removing the old boiler. The new boiler was installed with the least disruption to me. They had the whole process completed by 16.00 exactly the time they said it would be finished by. Before leaving they made sure the kitchen was clean with no mess left behind. In the end I had nothing to worry about and wouldn't hesitate to recommend (Home Boilers Ltd.) Darren and Steve.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Replacement of heat-only with a combi boiler
Darren and Steve installed a new boiler for my elderly mother, while she was in hospital with a broken leg, reusing the space occupied by the old hot water cylinder. The finished job was clean, neat & tidy and we have had no problems with the installation in the year since. They subsequently returned, at short notice, to move a radiator at the foot of the stairs to make space for her new stairlift. Overall, I am very happy with their work. (All the more impressive because we had various Covid restrictions in place at the time.)
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business
Great Service
Replaced my Gas Boiler in the middle of winter. Excellent service provided. Completed the job at the specified time. Kept the disruption to a minimum. Work was carried out professionally. I will recommend this company to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for plumbers in Pinner
Across 10 plumbers in Pinner, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
02
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words. Analysis updated 19 Jul 2026.
Customers who keep coming back: “I have been using Home Boilers and their associated servicing / maintenance company for many years.” · Which? Trusted Traders, 7 Mar 2024
Respectful and tidy in your home: “They treated our office space with respect by tidying up after each days work.” · Which? Trusted Traders, 1 Mar 2024
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TradersListed, current status not shown
HOME BOILERS LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameHOME BOILERS LTD
Company number08569564
IncorporatedNot listed
Run by1 director (longest-serving director appointed in 2013)
Previously traded asBOILER HERO LTD (until 2015)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Source-listed gallery
Photos listed on Which? Trusted Traders
12 photos
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8am–5pm
03
Sources
Where this information comes from
2 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
04
About
Home Boilers are a well established, boiler installation company that is Valiant and Worcester Accredited and aims to deliver all of our customers a friendly, relaxed, yet highly professional service. TIP: Your heating system will only be as good as the team that install it and our expertise and experience is why customers continue to use and recommend us. Homeboilers is the boiler installation side of N.T. Ward Heating, one of the heating industries longest serving companies and a family run business. In 2020, we celebrated 55 years in business. All of our work is fully guaranteed, currently offering boiler installations with warranties ranging from 7 to 12 years.
Services they list
Radiators and central heatingBoiler installationBoiler repairBoiler servicingPower flushingcentral heating systems installation and servicing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
Areas served: Pinner, Harrow, Northwood, Ruislip
Brands they work with: Vaillant, Worcester Bosch
Good to know: Free quotes · Finance available · Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
Website online since2015First public review2019
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Home Boilers Ltd before you contact them.
Home Boilers Ltd has 33 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Home Boilers Ltd?
Home Boilers Ltd has 33 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Home Boilers Ltd's reviews are genuine?
Home Boilers Ltd's 33 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Home Boilers Ltd qualified and accredited?
We hold 1 independently sourced credential for Home Boilers Ltd, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Home Boilers Ltd a registered business?
HOME BOILERS LTD is a registered business on Companies House (company number 08569564), listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Home Boilers Ltd specialise in?
Home Boilers Ltd lists specialist services including Radiators and central heating, Boiler installation, Boiler repair, Boiler servicing, Power flushing, central heating systems installation and servicing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Home Boilers Ltd cover?
They state on their own website that they cover Pinner, Harrow, Northwood, Ruislip. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Home Boilers Ltd's website registered?
Home Boilers Ltd's website has been online since 2015, according to the public domain registry. This dates the website, not necessarily when the business began trading.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
