
Public evidence profile
Homeglaze Home Improvements
About Homeglaze Home Improvements
*Trusted Trader Of The Month For November 2020* *Trusted Trader Of The Month For April 2019* *Certificate Of Distinction* March 2019* *Trusted Trader Of The Month For March 2018* *Winners Of Which Trusted Trader Of The Year Awards 2017* *Trusted Trader Of The Month 2016* Homeglaze is a family run company With over 30 years of experience in the window and door Industry. Homeglaze have built up a well deserved reputation for high quality work and exceptional customer service. Homeglaze offer quality Energy Efficient 'A' rated and A+13 rated windows and doors. We will send one of our home improvement specialists to your home to discuss what you need from your new windows and doors. From your initial enquiry all the way through to installation we'll be on-hand to offer you advice and support as well as listening carefully to all your requirements. All product are covered by a ten year insurance backed guarantee.
What customers say about Homeglaze Home Improvements
Highlights
"Homeglaze were very efficient , from my first telephone call to arrange an appointment to discus a replacement front door to the installation. They were the only I contacted who arranged to send someone to discus the work. Other companies wanted me to send photos of the door. The installation went well although there was a minor problem with the lock but this was resolved and the installation was completed the next day. The installer fitted the door the next day. He was very helpful, efficient and showed me how the lock worked. A very good job and I would certainly contact them again ."
Detailed reviews
Homeglaze were very efficient , from my first telephone call to arrange an appointment to discus a replacement front door to the installation. They were the only I contacted who arranged to send someone to discus the work. Other companies wanted me to send photos of the door. The installation went well although there was a minor problem with the lock but this was resolved and the installation was completed the next day. The installer fitted the door the next day. He was very helpful, efficient and showed me how the lock worked. A very good job and I would certainly contact them again .
The project was to replace all the windows in a four bedroom house. There was a quick response to my initial call. The salesman was knowledgeable and helpful, without any fake deals and reductions. He gave me some interesting ideas for some of the windows. The estimate was within my budget and an early start date was agreed. Detailed measurements were done quickly and work was soon underway. Although the weather was very cold, and bit wet, my house was kept clean and the men all worked quickly. A lovely job was completed in 3 days. I identified a snag soon after completion but it was rectified the same day. THe best experience of double glazing I have had.
Delighted with the two doors I had installed by Homeglaze. The initial sales and subsequent surveyors appointments were attended punctually and our conversations were detailed and friendly. The installers arrived on time and git straight to work, being very careful when removing and disposing of the old doors. The new doors look wonderful and the finish, both internal and external, is first class. I feel so much more secure with the toughened glass and the locking mechanism. I would have no hesitation in recommending this company.
We had our whole house fitted with windows and doors. Jay, Designer for Homeglaze ran through all the things that we required and gave us ideas to improve the look of the house. The price was agreed during his visit which we viewed to be competitive. When the fitters arrived everything went well and we were told it would take 3 days. All the work was carried out to a very high standard and they cleared up after each day. We are very pleased with all the work they did and would certainly recommend Homeglaze.
We’ve used Homeglaze before and been happy with thei, so went back to them again. Sales guy Rob was easy to deal with and listened to what we wanted. From order to installation was quick and the windows were installed in a single day. The measure of a good company is how they respond when things go wrong. A small mistake meant the windows that arrived were mis-configured, but the install team noticed straight away - new glass arrived by lunchtime and hinge fittings swapped for the correct ones two working days after. They kept us informed the whole time. Happy customer.
Homeglaze installed our patio doors to the highest standard. The team arrived on time and were polite and courteous. Tidied up after the work was done and make sure we were happy with everything before leaving. This is the 2nd time we have used them, and cannot speak highly enough of them. Look no further if you want a company who are reliable and have a wonderful workforce.
I had my windows replaced and small out-house re-cladded to match the windows. I have used Homeglaze before and was pleased with the work. This company always goes the extra mile for their customers. Top quality work by top quality people. I want to say a big thankyou to Chris and Adam who did the installations and at the end of everyday the house was spotless. Also thank you to Paul who came and sorted a missing part and installed a new vent on one of the windows. Everything is under guarantee and if anything goes wrong they are more than happy to return and fix it. I personally cannot recommend them highly enough.
It was a relatively small job being a broken handle. I hadn't needed to communicate with the company since installation, as there were no issues, but I took a couple of photos and emailed Homeglaze one morning. The same day, someone came to replace it. No charge, and the window was usable straight away. I am a full-time carer looking after my 97-year-old mother, and this sort of brilliant customer service makes the difference.
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