Public evidence profile · Checked June 2026

Homesafe Glazing

GlazierLondon5.0200 reviews · 1 independent public source
Credentials & registries
Which? Trusted Traders
Trust Score
60out of 100
Good record, gaps to check
  • Rated 5.0 from 200 reviews
  • 20 reviews in the last 12 months

Worth checking: FENSA

How this score is worked out
Rating5.0 / 5
Review volume200
Independent sources1 independent public source
Credentials1 credential shown

How this score is made up

What customers say46.1 of 60
Independent checks9 of 30
Track record5 of 10
See the independent checks
  • Licences and credentials0.7 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 020 3742 4854
From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Saturday
8am–5pm
From customer reviews

What customers consistently say

Recurring themes from 28 customer reviews on Which? Trusted Traders. Analysis updated 17 Aug 2026.

Customers who keep coming back: We have used Homesafe on a number of occasions since 2018 · Which? Trusted Traders, 5 Mar 2025

Respectful and tidy in your home: They finished the job quickly, made sure everything fit and locked properly, and left the house clean. · Which? Trusted Traders, 23 Jul 2026

Reviewers confirm: Finished on schedule. From survey through estimate & quote to installation each element went to agreed timetable and plan. · Which? Trusted Traders, 5 Dec 2024

Quality of the workQuoted from 3 reviews

the quality of workmanship we received was absolutely top drawer. · Which? Trusted Traders, 22 Sept 2025

The work was completed to a high standard and to the quoted price and I am happy with the new windows. · Which? Trusted Traders, 16 Sept 2025

The work was completed within the timings given/budget and to a high standard. · Which? Trusted Traders, 18 Dec 2024

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

21 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
200 reviews in public evidence20 reviews in the last 12 monthsMost recent review
Customers often mention
  • Tidy & cleanMentioned in 40% of reviews we've read
  • PunctualMentioned in 36% of reviews we've read
  • ProfessionalMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders200 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for Homesafe Glazing, including the highlights above. The 200 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Professional and reliable

The whole process was smooth and easy. The installation team was professional, friendly. They finished the job quickly, made sure everything fit and locked properly, and left the house clean. Couldn’t recommend Dave and his team enough.

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

A very happy customer!

Danny delivered excellent service from first initial contact and visit, to measuring up and quotation to the actual installation of replacement bay windows. He was friendly, helpful, informative and professional throughout. Danny and Mark installed the windows and reinstalled my wooden shutters with great care and precision, leaving everywhere clean and tidy. I'm really thrilled with the end result!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

window and door locks

excellent and very professional service from initial quote to completion. would not hesitate in recommending them as you will not be disappointed ..will be using them for any future work.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent

I needed to replace the French doors in my Victorian property. I got 3 quotations, and chose Homesafe as they were the only ones who addressed my concerns about installation issues (my old doors, installed some 20 years, ago had never been particularly satisfactory). Their doors and furniture options appeared to very good, and the price they quoted was competitive. Communication was good. The schedule went exactly to plan. The installation went smoothly. They tidied up well afterwards (I think my carpet was cleaner than it was when they arrived). The doors look fantastic - far better than I expected - and, unlike my old ones, they work perfectly. I highly recommend this company.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Five star service from exceptional window replacement company

Homesafe were the joint best quote out of 5. They provided an exceptional service from start to finish from the quotation, site visit and following up paperwork to the quality of the windows and installation which was seamless. They were very helpful from the start and were very accommodating in changing the installation date due to a change in the tenants' schedule. The windows are a huge improvement. The flat was left spotless. I wouldn't hesitate recommending them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this page
Customer in Surrey
Customer recommends this business

replacement double glazing units

Danny is our go-to as we modernise our 1920s house and replace discoloured and failed double glazing units. He communicates well, is polite, on time and does an excellent job - highly recommended!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

Replacement windows, patio doors and new composite front door

My grateful thanks to Homesafe Glazing & Locks for the amazing upgrade they have given my house! New windows, patio doors and front door. From the very beginning, David could not have been more professional, helpful and patient with my many questions. Very reliable and quick to reply, I am very happy to support small businesses who work hard to grow their business and go out of their way to provide excellent customer service. Love my front door!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent work and communication

David provided an excellent service right from my initial enquiry through to completion and follow up. Really professional and friendly service from David - doing a thorough survey, explaining everything to me, outlining options and pros and cons. I had all the windows in my house replaced and David and his team arrived punctually on both days, worked incredibly hard, cleaned up as they went along and were really flexible and adaptable in working alongside others who were also working on the house. I am really pleased with the windows, the way they look and how well they have been installed. Highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Window fitting

Super great company. Lots of window options to choose from and David was very knowledgable about the different companies and specifications. Installed on the date agreed. When installing they tidied up each day and windows were installed very well. We had a problem with a couple of glass pains due to lead work and this was sorted out very quickly. We will be getting them back to do more work on the house again. Thank you to an amazing team.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Bay window consisting of three sections

Excellent from start to finish. It was clear from the moment I met Danny that he was extremely knowledgeable and was able to impart good, solid advice. The quote was very detailed and communication was excellent. The fitters turned up on time and were extremely clean and tidy. Windows look fabulous. Many thanks go to Danny and his team. Thoroughly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

Supply and fit 2 windows and a door

We had 3 quotations for the work to be done. David was easily the most impressive and gave us a good sense of security. The fitter arrived on time and carried out the work with competence and politeness. Very satisfied with the installation and recommend this company.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent double glazing

Homesafe Glazing double-glazed my whole house. David was always on time for the surveys, and let me have a schedule of work, which he kept to exactly. They turned up at 8 am every day and worked nonstop, and the work was completed on time. I am thrilled with the double glazing and new doors, a wonderful job.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

Replace 4 double glazd window units

Everything was excellent and very prompt service. Would recommend. Units ordered and fitted in good time scales with excellent communication

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Replace front door and Lock - Excellent!

Excellent Service!!! They helped us pick the perfect front door and locks and installed them quickly and professionally. They explained everything clearly, completed the work efficiently, and left everything clean and tidy. Our new door and locks look great and feel much more secure. Highly recommend!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Satified customer

I would not hesitate to recommend this company. They were professional from the survey to the completion of the work.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

Excellent Service and Quality Work

We used Homesafe Glazing to replace our double glazing this summer and were really impressed. They’re a small business that I’d happily recommend. The team were patient, took the time to answer all my (many!) questions, and carried out the work to a high standard. We’re very happy with the end result.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Reliable, professional service and good quality work

Very pleased with my new windows. The whole process from start to finish was straightforward and easy and the work was completed to a high standard and at a reasonable price. Danny provided a reliable and professional service. He was helpful and friendly and clearly knowledgeable about the relevant regulations. He provided a detailed quote and there was good comms throughout. The work was completed to a high standard and the site was left clean and tidy afterwards.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

First rate workmanship

We contracted Home Safe to replace all our windows, doors, fascia’s, soffits and gutters. The windows and doors we chose were at the lower end of the price spectrum, but the quality of workmanship we received was absolutely top drawer. Every single fitting was carried out perfectly, leaving no rough edges or paintwork to touch up, our house was left spotlessly clean and the team were friendly, hard working and trustworthy. On top of that the quote was very competitive indeed. We are so happy with the end result. I would have absolutely no hesitation in recommending Home Safe Glazing & Locks to anyone. Well done guys.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Replaced old front windows

I was given a detailed estimate of the work by Danny. The windows were replaced in a day by David and Mark who arrived on time and were helpful and curtious at all times and cleared up well after they had finished. The work was completed to a high standard and to the quoted price and I am happy with the new windows. It was a good experience using Homesafe and If I needed any other windows replaced I would use them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent work

We were so impressed by the way David, Danny and team worked when changing a couple of patio doors for us in 2024 that we asked them to replace 22 Crittall-type metal framed windows with double-glazed units. Communication was impeccably responsive, from initial contact through measuring up to the schedule of works and actual fitting - we always know what was going to happen and when. Also, Homesafe Glazing maintained their initial quote, even though it took us several months to get planning permission (we're in a Conservation Area) and their main supplier unexpectedly increased prices. The supply and fitting of the replacement units went completely smoothly until the final, non-standard refectory window, when the manufacturer supplied a few sub-standard panels. A lesser company might have tried to fob us off with them, but not David and Danny - they insisted the manufacturer replace the panels, and twice again when the replacements were themselves unacceptable, eventually changing supplier before we were all eventually happy. If the true test of a service provider is how they handle problems, Homesafe passed with flying colours. Once the job was completed, the promised documentation (Building regulations, Fensa guarantee etc.) arrived promptly. We have no hesitation in recommending Homesafe Glazing - if only all building-related work could go as smoothly as this!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for glaziers in London

Across 41 glaziers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East. We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs. Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

Services they list

Bi-fold doorsFrench doorsPatio doorsFront doorComposite doorsUPVC doorsDouble glazing installationDouble glazing suppliersAluminium WindowsSash windowsStained glassUPVC Windows

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)

  • Guarantee: Guarantees honoured as per contractual agreement
  • Established: 2019 (7 years in business)
  • Experience they state: over 25 years experience
  • Areas served: Epsom, Wimbledon, Kingston, Esher
  • Good to know: Free quotes

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself

Replacement windows and doors must meet building regulations. FENSA-registered installers are Government-authorised to self-certify and register the work with your council - check they're on the FENSA register.

Check the FENSA register
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.

Want an extra legitimacy check? Run the Cowboy Checker on Homesafe Glazing before you contact them.

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Good to know

Common questions about Homesafe Glazing

Is Homesafe Glazing a legitimate business?

Homesafe Glazing has 200 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Homesafe Glazing?

Homesafe Glazing has 200 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Homesafe Glazing's reviews are genuine?

Homesafe Glazing's 200 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Homesafe Glazing had recent public reviews?

Homesafe Glazing has 20 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Homesafe Glazing qualified and accredited?

We hold 1 independently sourced credential for Homesafe Glazing, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Does Homesafe Glazing guarantee their work?

They state on their own website that guarantees honoured as per contractual agreement. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does Homesafe Glazing specialise in?

Homesafe Glazing lists specialist services including Bi-fold doors, French doors, Patio doors, Front door, Composite doors, UPVC doors. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Homesafe Glazing cover?

They state on their own website that they cover Epsom, Wimbledon, Kingston, Esher. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.