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5.0out of 5
197 reviews in public evidence17 reviews in the last 12 monthsMost recent review
Customers often mention
Tidy & cleanMentioned in 40% of reviews we've read
PunctualMentioned in 36% of reviews we've read
ProfessionalMentioned in 28% of reviews we've read
Where these reviews are published
Which? Trusted Traders197 reviews · 5.0 avg
Highlights
“I needed to replace the French doors in my Victorian property. I got 3 quotations, and chose Homesafe as they were the only ones who addressed my concerns about installation issues (my old doors, installed some 20 years, ago had never been particularly satisfactory). Their doors and furniture options appeared to very good, and the price they quoted was competitive. Communication was good. The schedule went exactly to plan. The installation went smoothly. They tidied up well afterwards (I think my carpet was cleaner than it was when they arrived). The doors look fantastic - far better than I expected - and, unlike my old ones, they work perfectly. I highly recommend this company.”
“Homesafe were the joint best quote out of 5. They provided an exceptional service from start to finish from the quotation, site visit and following up paperwork to the quality of the windows and installation which was seamless. They were very helpful from the start and were very accommodating in changing the installation date due to a change in the tenants' schedule. The windows are a huge improvement. The flat was left spotless. I wouldn't hesitate recommending them.”
“Danny is our go-to as we modernise our 1920s house and replace discoloured and failed double glazing units. He communicates well, is polite, on time and does an excellent job - highly recommended!”
Detailed reviews
These are the individual reviews we hold for Homesafe Glazing, including the highlights above. The 197 headline total is the review volume reported across public review sources.
Customer in Greater London5.0 / 5 ·
Excellent
I needed to replace the French doors in my Victorian property. I got 3 quotations, and chose Homesafe as they were the only ones who addressed my concerns about installation issues (my old doors, installed some 20 years, ago had never been particularly satisfactory). Their doors and furniture options appeared to very good, and the price they quoted was competitive. Communication was good. The schedule went exactly to plan. The installation went smoothly. They tidied up well afterwards (I think my carpet was cleaner than it was when they arrived). The doors look fantastic - far better than I expected - and, unlike my old ones, they work perfectly. I highly recommend this company.
Customer in Greater London5.0 / 5 ·
Five star service from exceptional window replacement company
Homesafe were the joint best quote out of 5. They provided an exceptional service from start to finish from the quotation, site visit and following up paperwork to the quality of the windows and installation which was seamless. They were very helpful from the start and were very accommodating in changing the installation date due to a change in the tenants' schedule. The windows are a huge improvement. The flat was left spotless. I wouldn't hesitate recommending them.
Customer in Surrey5.0 / 5 ·
replacement double glazing units
Danny is our go-to as we modernise our 1920s house and replace discoloured and failed double glazing units. He communicates well, is polite, on time and does an excellent job - highly recommended!
Customer in Surrey5.0 / 5 ·
Replacement windows, patio doors and new composite front door
My grateful thanks to Homesafe Glazing & Locks for the amazing upgrade they have given my house! New windows, patio doors and front door. From the very beginning, David could not have been more professional, helpful and patient with my many questions. Very reliable and quick to reply, I am very happy to support small businesses who work hard to grow their business and go out of their way to provide excellent customer service. Love my front door!
Customer in Greater London5.0 / 5 ·
Excellent work and communication
David provided an excellent service right from my initial enquiry through to completion and follow up. Really professional and friendly service from David - doing a thorough survey, explaining everything to me, outlining options and pros and cons. I had all the windows in my house replaced and David and his team arrived punctually on both days, worked incredibly hard, cleaned up as they went along and were really flexible and adaptable in working alongside others who were also working on the house. I am really pleased with the windows, the way they look and how well they have been installed. Highly recommend.
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London5.0 / 5 ·
Window fitting
Super great company. Lots of window options to choose from and David was very knowledgable about the different companies and specifications. Installed on the date agreed. When installing they tidied up each day and windows were installed very well. We had a problem with a couple of glass pains due to lead work and this was sorted out very quickly. We will be getting them back to do more work on the house again. Thank you to an amazing team.
Customer in Greater London5.0 / 5 ·
Bay window consisting of three sections
Excellent from start to finish. It was clear from the moment I met Danny that he was extremely knowledgeable and was able to impart good, solid advice. The quote was very detailed and communication was excellent. The fitters turned up on time and were extremely clean and tidy. Windows look fabulous. Many thanks go to Danny and his team. Thoroughly recommend.
Customer in Surrey5.0 / 5 ·
Supply and fit 2 windows and a door
We had 3 quotations for the work to be done. David was easily the most impressive and gave us a good sense of security. The fitter arrived on time and carried out the work with competence and politeness. Very satisfied with the installation and recommend this company.
Customer in Greater London5.0 / 5 ·
Excellent double glazing
Homesafe Glazing double-glazed my whole house. David was always on time for the surveys, and let me have a schedule of work, which he kept to exactly. They turned up at 8 am every day and worked nonstop, and the work was completed on time. I am thrilled with the double glazing and new doors, a wonderful job.
Customer in Surrey5.0 / 5 ·
Replace 4 double glazd window units
Everything was excellent and very prompt service. Would recommend. Units ordered and fitted in good time scales with excellent communication
Customer in Greater London
Replace front door and Lock - Excellent!
Excellent Service!!! They helped us pick the perfect front door and locks and installed them quickly and professionally. They explained everything clearly, completed the work efficiently, and left everything clean and tidy. Our new door and locks look great and feel much more secure. Highly recommend!
Customer in Greater London5.0 / 5 ·
Satified customer
I would not hesitate to recommend this company. They were professional from the survey to the completion of the work.
Customer in Surrey5.0 / 5 ·
Excellent Service and Quality Work
We used Homesafe Glazing to replace our double glazing this summer and were really impressed. They’re a small business that I’d happily recommend. The team were patient, took the time to answer all my (many!) questions, and carried out the work to a high standard. We’re very happy with the end result.
Customer in Greater London5.0 / 5 ·
Reliable, professional service and good quality work
Very pleased with my new windows. The whole process from start to finish was straightforward and easy and the work was completed to a high standard and at a reasonable price. Danny provided a reliable and professional service. He was helpful and friendly and clearly knowledgeable about the relevant regulations. He provided a detailed quote and there was good comms throughout. The work was completed to a high standard and the site was left clean and tidy afterwards.
Customer in Surrey5.0 / 5 ·
First rate workmanship
We contracted Home Safe to replace all our windows, doors, fascia’s, soffits and gutters. The windows and doors we chose were at the lower end of the price spectrum, but the quality of workmanship we received was absolutely top drawer. Every single fitting was carried out perfectly, leaving no rough edges or paintwork to touch up, our house was left spotlessly clean and the team were friendly, hard working and trustworthy. On top of that the quote was very competitive indeed. We are so happy with the end result. I would have absolutely no hesitation in recommending Home Safe Glazing & Locks to anyone. Well done guys.
Customer in Greater London5.0 / 5 ·
Replaced old front windows
I was given a detailed estimate of the work by Danny. The windows were replaced in a day by David and Mark who arrived on time and were helpful and curtious at all times and cleared up well after they had finished. The work was completed to a high standard and to the quoted price and I am happy with the new windows. It was a good experience using Homesafe and If I needed any other windows replaced I would use them again.
Customer in Greater London5.0 / 5 ·
Excellent work
We were so impressed by the way David, Danny and team worked when changing a couple of patio doors for us in 2024 that we asked them to replace 22 Crittall-type metal framed windows with double-glazed units. Communication was impeccably responsive, from initial contact through measuring up to the schedule of works and actual fitting - we always know what was going to happen and when. Also, Homesafe Glazing maintained their initial quote, even though it took us several months to get planning permission (we're in a Conservation Area) and their main supplier unexpectedly increased prices. The supply and fitting of the replacement units went completely smoothly until the final, non-standard refectory window, when the manufacturer supplied a few sub-standard panels. A lesser company might have tried to fob us off with them, but not David and Danny - they insisted the manufacturer replace the panels, and twice again when the replacements were themselves unacceptable, eventually changing supplier before we were all eventually happy. If the true test of a service provider is how they handle problems, Homesafe passed with flying colours. Once the job was completed, the promised documentation (Building regulations, Fensa guarantee etc.) arrived promptly. We have no hesitation in recommending Homesafe Glazing - if only all building-related work could go as smoothly as this!
Customer in Greater London5.0 / 5 ·
Competitive price and excellent workmanship.
As I needed a new front door, Danny came to give me an estimate which was much cheaper than other companies I had contacted. The waiting time was only a few weeks for the door to be made. Mark came on time and was very polite; he worked very fast and did a brilliant job and left the place clean and tidy. I cannot recommend Homesafe Glazing more highly.
Customer in Greater London5.0 / 5 ·
Replace metal framed single glazed windows with double glazed uPVC units
We have used Homesafe on a number of occasions since 2018 and they have always been punctual, efficient, personable, and tidy. This time was no different. We needed 3 metal framed single glazed windows replaced with modern double glazed units. Danny and Marc had to grind out the old frames but did so quickly and left no mess. The new windows are a great improvement.
Customer in Surrey4.7 / 5 ·
Great service
Excellent Window Replacement Service – Highly Recommend! We recently had our windows replaced, and we couldn’t be happier with the results. From start to finish, the entire process was smooth and professional.
Local context
Rated 5.0, above the local average for glaziers in London
Across 41 glaziers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
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Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East. We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs. Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.
Recently reviewed17 reviews in the last 12 months.
Your own checks
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Worth checking yourself
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Verify at the sourceCheck them yourself
Replacement windows and doors must meet building regulations. FENSA-registered installers are Government-authorised to self-certify and register the work with your council - check they're on the FENSA register.
Homesafe Glazing has 197 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Homesafe Glazing?
Homesafe Glazing has 197 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Homesafe Glazing's reviews are genuine?
Homesafe Glazing's 197 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Homesafe Glazing had recent public reviews?
Homesafe Glazing has 17 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Homesafe Glazing qualified and accredited?
We hold 1 independently sourced credential for Homesafe Glazing, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured