Public evidence profile · Checked June 2026

Humphries Heating And Plumbing

PlumberBexleyheath5.032 reviews · 1 independent public source
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Trust Score
49out of 100
Building a public record
  • Rated 5.0 from 32 reviews
  • 1 credential shown

Newest review December 2024

Worth checking: WaterSafe

How this score is worked out
Rating5.0 / 5
Review volume32
Independent sources1 independent public source
Credentials1 credential shown

How this score is made up

What customers say32.6 of 60
Independent checks8.8 of 30
Track record7.4 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 07743 360406
Trust at a glance

What we can verify about Humphries Heating And Plumbing

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Humphries Heating And Plumbing
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
32 reviews in public evidenceReviewed on public review sources since 2019Most recent review
Customers often mention
  • Friendly & politeMentioned in 28% of reviews we've read
  • Honest & transparentMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders32 reviews · 5.0 avg

Highlights

I have no hesitation in recommending John. I only wish I had used him for the new boiler installation in Nov 2023. I had a new wall-mounted Vaillant boiler fitted in Nov 2023 (not by John) and experienced nothing but problems during installation and minor issues thereafter hence I could not be more pleased than to have found John for its first service. I found John very responsive whether by mobile or email and also kept me informed on the day when his prior appointment overran slightly unexpectedly although he still arrived within the pre-agreed 2 hour arrival time window. John is very amiable and was a pleasure to deal with from start to finish. He even voluntarily explained some of the more practical features of the new boiler that would not necessarily be covered in the manual.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

John removed an old gas fire. He was easy to communicate with (mobile and email) and responsive. We were lucky that he had a slot available within 24 hours to do the work as we would have had to wait a couple of weeks otherwise. His price was reasonable compared to others who quoted.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

We contacted John because we needed our gas boiler to be serviced and for a digital thermostat to be fitted. John was easy to contact and completely up-front with the costs of the work to be undertaken. John carried out the work as agreed to an excellent standard. We have a young family and John's work has really given us reassurance. We would thoroughly recommend John if you need your gas boiler to be serviced or repaired.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Humphries Heating And Plumbing, including the highlights above. The 32 headline total is the review volume reported across public review sources.

Customer in Greater London5.0 / 5 ·

Top class service, absolute pleasure to deal with, no complaints

I have no hesitation in recommending John. I only wish I had used him for the new boiler installation in Nov 2023. I had a new wall-mounted Vaillant boiler fitted in Nov 2023 (not by John) and experienced nothing but problems during installation and minor issues thereafter hence I could not be more pleased than to have found John for its first service. I found John very responsive whether by mobile or email and also kept me informed on the day when his prior appointment overran slightly unexpectedly although he still arrived within the pre-agreed 2 hour arrival time window. John is very amiable and was a pleasure to deal with from start to finish. He even voluntarily explained some of the more practical features of the new boiler that would not necessarily be covered in the manual.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Removing Gas Fire

John removed an old gas fire. He was easy to communicate with (mobile and email) and responsive. We were lucky that he had a slot available within 24 hours to do the work as we would have had to wait a couple of weeks otherwise. His price was reasonable compared to others who quoted.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Honest, reliable tradesperson

We contacted John because we needed our gas boiler to be serviced and for a digital thermostat to be fitted. John was easy to contact and completely up-front with the costs of the work to be undertaken. John carried out the work as agreed to an excellent standard. We have a young family and John's work has really given us reassurance. We would thoroughly recommend John if you need your gas boiler to be serviced or repaired.

Which? Trusted Traders
Customer in Medway5.0 / 5 ·

New boiler, very happy!

John was recommended to us by a family member to replace our very tired old boiler with a new Glowworm and Mi go smart thermostat. The job turned out to be trickier than first anticipated however this proved no issue for him and he fitted the boiler to a very high standard all at a very good price. Along with this he set up our Mi go system, flushed all radiators and fitted new TRV's and registered our boiler guarantee. The house is now warmer than it ever has been since we moved in! Would highly recommend John and we'll certainly be using him again for any heating jobs we have!

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Would highly recommend

So far, for me, John has fixed an underfloor leak, my gas cooker and given great advice on an issue with a toilet. Always friendly, helpful and honest. Would highly recommend.

Which? Trusted Traders
Read the other 15 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

Old gas fire removed and determined options for future

John removed an old gas fire which was not required, tidily and cleanly, and gave advice about the chimney and possible future fires that could be fitted, spending some time investigating possibilities. He was thorough and informative.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Boiler service

I found John through Which Trusted Trader. He came on time, serviced my boiler and did all gas safety checks including my gas cooker at a very reasonable price. He also gave me lots of good professional advice which I appreciated very much. I found him very knowledegable, efficient and polite- the tradesmen you can trust. I am so pleased I found him. I definitely will be recommending him to my family and friends.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Outstanding work!

I cannot recommend John highly enough. He recently installed a new boiler for me and did a fantastic job. John is reliable, honest, efficient, hard working, knowledgeable, professional and extremely pleasant. He goes above and beyond what is asked of him and takes a great pride in his work. I will definitely be using John in the future.

Which? Trusted Traders
Joanna in Greater London5.0 / 5 ·

John is amazing

John was recommended to me by a friend and he was professional, cheerful and amazing. I couldn't thank him enough and I would thoroughly recommend him to everyone I know. My boiler stopped working and another plumber replaced a part (£600), it still didn't work and then quoted another £250 to try another part. I had decided to change my boiler as even though it's old, it had been reliable up until this instance. I live outside the area that John usually works in, but he came out to me anyway. John worked out the problem with my boiler straight away, he'd already bought a couple of parts that he thought it might be with him and he changed the faulty part there and then for a fraction of what I'd already paid. He also advised that I didn't need a new boiler so I am very grateful that John made a special trip to help me.

Which? Trusted Traders
Customer in Buckinghamshire5.0 / 5 ·

Outstanding Service

John carried out a gas safety check and a boiler service at my property. John was exceptionally polite, extremely helpful and an absolute delight to deal with. He took the time to time to answer all of my questions and nothing was too much for him. As I wasn't able to attend the service itself, John took lots of photographs for me which was really great. Even once the work was done, John provided simply outstanding after care. I cannot recommend him highly enough.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

First class

We have used the services of John Humphries many times. Most recently for a boiler service. Each and every time he has been punctual, courteous, honest, pleasant, and above all, extremely adept. His knowledge and experience is extensive and second to none. He is highly recommended.

Which? Trusted Traders
Customer in Surrey5.0 / 5 ·

Professional, efficient and reliable

JH fitted a new boiler with wifi operated thermostat, new radiators throughout our house and a water softening system. JH showed up on time, completed the job efficiently to a high standard and patiently explained how to use the wifi thermostat. Would highly reccomend and use for future boiler services.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Honest and trustworthy

John did a boiler service and repairs for us as well as fixed a leak under the sink. He was punctual and explained everything that needed to be done clearly. Excellent service and value for money

Which? Trusted Traders
Customer in Greater London4.7 / 5 ·

Shower pressure & temperature serviced

JH - Bromley, My shower pressure and temperature had not been working for quite some time. I had other plumbers come to look at it and fix it, however, they were unable to find a solution. JH fixed both issues in a timely and efficient manner. He was very nice, did a clean job, and gave me advice on how to better maintain the shower in the future. I would highly recommend his services and will contact him again for any other future jobs.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Reliable and efficient

Our boiler had failed so we were left without heating and hot water. John turned up on the agreed day and time. He quickly identified the fault and sourced the replacement part which he promptly fitted.

Which? Trusted Traders
Anonymous, Dartford5.0 / 5 ·

Very pleased with his work.

Very impressed by his work and would recommend him with confidence.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Disconnected gas cooker

Johns' initial email response was quick and he turned up exactly when he said he would. He did a fab job and was pleasant and courteous. He gave me some great advice and demonstrated integrity throughout. He completed the job in a timely fashion and completed all of the necessary safety checks. I have recommended John to family and friends.

Which? Trusted Traders
Customer in Kent5.0 / 5 ·

Gas Boiler Service by a Brilliant Tradesman.

My elderly sister was having severe problems with a very well known company in that she was continuously being delayed in having her boiler serviced on a regular basis. I was so pleased to have found John Humphries through Which? Trusted Traders. Although being constantly told by the 'Well Known Company' that my sister's boiler was old and needed a new one, John checked her boiler thoroughly inside and out, saying it would carry on for a few more years yet, with spares parts readily available if needed. Being elderly too, should any problem arise, he said he was only a telephone call away to help. (So reassuring) I was very impressed by his professionalism,workmanship,knowledge and it was a pleasure to deal with a tradesman so pleasant and efficient. It is without hesitation that John is to be highly recommended.

Which? Trusted Traders
Customer in Bexelyheath

Broken boiler fitted in no time!

John fitted my boiler over 15 years ago and this is the first time that I have had an issue. Having called John to seek advice on Tuesday evening, he arrived promptly at 07.30 AM the next day, quickly diagnosed the fault (it was the fan). He ordered the part there and then and collected and fitted it immediately. He cleaned the boiler and the flue and thoroughly tested for any harmful emissions. The boiler fired up straight away - hot water and heating restored! John's work is of the highest standard - the area was left clean and tidy, he is a pleasure to deal with - he even fitted a carbon monoxide detector for safety and the overall cost was much lower then I expected to pay. Thank you John!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Exemplary

John has done many planned upgrades in our home but he has also come at short notice to deal with emergencies. This week our boiler failed, once he identified that it was not repairable he arrived at 7:30am the following morning with a new boiler, worked non stop until 7pm & did the same the following day, all with good cheer, to ensure we were without hot water for the least amount of time possible. John explains everything really clearly, gives you options for which route to take & is very careful with your money, never giving you an expensive solution when an economical, but equally good option, is available. John always works to schedule & to budget. John’s attention to detail & diligence are outstanding, nothing is left to chance, everything is checked & re-checked. When he has finished work you have complete peace of mind. Due to a health condition I struggle having people I don’t know in my home, I never have that issue with John, he is a joy to have around, puts you at ease & is the only non family member I have ever left unaccompanied in my home. John’s knowledge, dedication & enthusiasm to & for his trade/craft is impressive. He is highly qualified with decades of experience gained at the top end of gas engineering. John is one of life’s good guys, dedicated to his family, he is thoroughly decent, kind, honest, hardworking; these attributes are at the very core of his work ethic.

Which? Trusted Traders
Local context

Rated 5.0, in line with the local average for plumbers in Bexleyheath

Across 18 plumbers in Bexleyheath, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Customers who keep coming back: We have used the services of John Humphries many times. · Which? Trusted Traders, 16 Aug 2020

Reliable and punctualQuoted from 3 reviews

He came on time · Which? Trusted Traders, 11 Nov 2021

Each and every time he has been punctual · Which? Trusted Traders, 16 Aug 2020

He was punctual · Which? Trusted Traders, 14 Jul 2020

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

7 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
8am–8:30pm
Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Hi there. I am experienced in all gas installations, repairs and servicing. British Gas apprenticeship trained with 30 years plus experience. Manufacturers Warranties of up to 10 years are available on my boiler installations (an annual service would be required) Fully insured. Each job is treated personally with attention to detail given as needed. Please contact me should you need any help by either ringing to discuss on 07743 360406 or by email on humpsheating@gmail.com. Thank you. John Humphries

Services they list

Boiler installationBoiler repairBoiler servicingGas cooker installationGas cooker repairGas emergenciesGas fire repair and servicingGas safety testing and inspectionImmersion HeatersPower flushingRadiators and central heatingCentral heating systems (installation and servicing)

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: Emergency repairs
  • Insurance: fully insured
  • Good to know: Free quotes

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Humphries Heating And Plumbing before you contact them.

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Good to know

Common questions about Humphries Heating And Plumbing

Is Humphries Heating And Plumbing a legitimate business?

Humphries Heating And Plumbing has 32 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Humphries Heating And Plumbing?

Humphries Heating And Plumbing has 32 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Humphries Heating And Plumbing's reviews are genuine?

Humphries Heating And Plumbing's 32 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Humphries Heating And Plumbing qualified and accredited?

We hold 1 independently sourced credential for Humphries Heating And Plumbing, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Humphries Heating And Plumbing insured?

They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

What does Humphries Heating And Plumbing specialise in?

Humphries Heating And Plumbing lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas cooker repair, Gas emergencies. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

How long has Humphries Heating And Plumbing been trading?

Humphries Heating And Plumbing has been reviewed on public sources since 2019.