“Regarding Ian Brooks Plumbing & Heating: Great guy, plus did an absolutely BRILLIANT job servicing my boiler, the first time I have used him. He also gave me tons of honest & very helpful advice (amidst my worries about the boiler and heating system) for the future and repairs he considered essential. Easily 5 Stars for his work and I would not hesitate recommending him. Thank you, Ian.”
Public evidence profile · Checked May 2026
Ian Brooks Plumbing & Heating
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 8 reviews
- 1 credential shown
Newest review November 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Ian Brooks Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Ian Brooks Plumbing & Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 4 reviews with a star rating
5 stars4
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- TrustATrader8 reviews · 5.0 avg
Highlights
“Ian is currently updating our family bathroom, which has involved addressing all plumbing requirements, pipework for a new radiator and levelling the floor and ceiling. We've known him for over 15 years, since being recommended by a friend when our boiler suddenly failed and needed to be replaced. Since then we have relied on him for anything and everything gas, heating and plumbing related, from routine boiler maintenance to refurbishment projects – including transforming a shower room into a wet room, updating a guest toilet and doing plumbing work and heating work during a kitchen refit (not to mention going above and beyond to help us resolve a fitting issue when the actual fitter couldn't be bothered!). Ian really knows his stuff, we wouldn't trust anyone else.”
“Ian addressed plumbing and general building issues for my mother 25 years ago. I then started using his services for maintenance and plumbing/building projects on my own house and other properties I let. Ian is trustworthy, friendly, skilled and very competent.”
Detailed reviews
Regarding Ian Brooks Plumbing & Heating: Great guy, plus did an absolutely BRILLIANT job servicing my boiler, the first time I have used him. He also gave me tons of honest & very helpful advice (amidst my worries about the boiler and heating system) for the future and repairs he considered essential. Easily 5 Stars for his work and I would not hesitate recommending him. Thank you, Ian.
Ian is currently updating our family bathroom, which has involved addressing all plumbing requirements, pipework for a new radiator and levelling the floor and ceiling. We've known him for over 15 years, since being recommended by a friend when our boiler suddenly failed and needed to be replaced. Since then we have relied on him for anything and everything gas, heating and plumbing related, from routine boiler maintenance to refurbishment projects – including transforming a shower room into a wet room, updating a guest toilet and doing plumbing work and heating work during a kitchen refit (not to mention going above and beyond to help us resolve a fitting issue when the actual fitter couldn't be bothered!). Ian really knows his stuff, we wouldn't trust anyone else.
Ian addressed plumbing and general building issues for my mother 25 years ago. I then started using his services for maintenance and plumbing/building projects on my own house and other properties I let. Ian is trustworthy, friendly, skilled and very competent.
Ian always comes quickly in an emergency for which we are always grateful. He also manages to solve the problem in speedy manner. I have no idea what 'choose file' means so I am ignoring that
Local context
Rated 5.0, in line with the local average for plumbers in Chertsey Surrey
Across 8 plumbers in Chertsey Surrey, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Ian Brooks Plumbing & Heating is a trusted, professional firm of heating engineers based in Chertsey, with 40 years’ experience in central heating...
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Ian Brooks Plumbing & Heating before you contact them.
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Common questions about Ian Brooks Plumbing & Heating
Is Ian Brooks Plumbing & Heating a legitimate business?
Ian Brooks Plumbing & Heating has 8 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Ian Brooks Plumbing & Heating?
Ian Brooks Plumbing & Heating has 8 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Ian Brooks Plumbing & Heating's reviews are genuine?
Ian Brooks Plumbing & Heating's 8 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Ian Brooks Plumbing & Heating qualified and accredited?
We hold 1 independently sourced credential for Ian Brooks Plumbing & Heating, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
How long has Ian Brooks Plumbing & Heating been trading?
Ian Brooks Plumbing & Heating has been reviewed on public sources since 2023.