“Mark was very communicative” · Checkatrade
“Great communication from Mark” · Checkatrade
Public evidence profile
ILM Kitchens and Bathrooms
Emergency callout
Plumber
Credentials & registries
City and Guilds
Trust Score
52out of 100
- Rated 5.0 from 120 reviews
- 1 credential shown
How this score is worked out
Rating5.0 / 5
Review volume120
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say42.4 of 60
Independent checks8 of 30
Track record1.3 of 10
See the independent checks
- Licences and credentials1 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
Reviews · public evidence
What customers say
These review totals are published independently on the named public source below, not testimonials this business chose to show. We show the aggregate rating, review volume, and source attribution we hold so you can weigh the evidence yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade120 reviews · 5.0 avg
Local context
Rated 5.0, above the local average for plumbers in Southampton
Across 204 plumbers in Southampton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HampshireSouthampton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on ILM Kitchens and Bathrooms before you contact them.
Run Cowboy Checker →Good to know
Common questions about ILM Kitchens and Bathrooms
Is ILM Kitchens and Bathrooms a legitimate business?
ILM Kitchens and Bathrooms has 120 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about ILM Kitchens and Bathrooms?
ILM Kitchens and Bathrooms has 120 public reviews, averaging 5 out of 5. The reviews section shows the aggregate rating, review volume, and review source information we hold.
How is ILM Kitchens and Bathrooms rated on reliability and quality?
On Checkatrade, customers rate ILM Kitchens and Bathrooms by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where ILM Kitchens and Bathrooms is strongest, not just the overall average.
How do I know ILM Kitchens and Bathrooms' reviews are genuine?
ILM Kitchens and Bathrooms' 120 public reviews come from a named public review source. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show the review source information and aggregate rating we hold rather than selling rankings, so you can weigh the evidence for yourself.
Is ILM Kitchens and Bathrooms qualified and accredited?
We hold 1 independently sourced credential for ILM Kitchens and Bathrooms, including City and Guilds. Each is attributed to the body that issued it in the credentials section. For example, City and Guilds is City & Guilds: a long-established UK awarding body whose qualifications certify a tradesperson trained to a recognised vocational standard.
What does ILM Kitchens and Bathrooms specialise in?
ILM Kitchens and Bathrooms lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.