Public evidence profile

J & M Electrical West London Ltd

ElectricianWest Drayton5.046 reviews · 2 independent public sources
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
Trust Score
57out of 100
Good record, gaps to check
  • Rated 5.0 from 46 reviews
  • 4 reviews in the last 12 months

Worth checking: Registered Competent Person Electrical

How this score is worked out
Rating5.0 / 5
Review volume46
Independent sources2 independent public sources
Credentials1 credential shown

How this score is made up

What customers say35.3 of 60
Independent checks11.7 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials0.6 of 8.3
  • Ways to reach them7 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details4.1 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about J & M Electrical West London Ltd

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for J & M Electrical West London Ltd
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
46 reviews in public evidence4 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
Customers often mention
  • Friendly & politeMentioned in 48% of reviews we've read
  • ProfessionalMentioned in 40% of reviews we've read
  • Tidy & cleanMentioned in 36% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders46 reviews · 5.0 avg

Highlights

Work carried out quickly and efficiently. Any mess cleaned up before completion. would recommend this company to everyone. First class friendly service.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

5* service - highly recommend Ben and the team. From the initial contact to completion, speedy and professional service from the get-go. They were knowledgeable, flexible around timings and trustworthy. Very impressed and pleased to keep their contact details for any further work if needed.

Customer in BuckinghamshireWhich? Trusted Traders5.0 rating

I'd highly recommend J&M Electrical. Mark & Ben installed Dimplex Quantum storage heaters and a Q-Rad for me today. They've been very helpful in email correspondence beforehand, and were efficient, friendly and helpful today. They went above and beyond and helped me with a couple of other bits and bobs too.

Customer in SurreyWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for J & M Electrical West London Ltd, including the highlights above. The 46 headline total is the review volume reported across public review sources.

Customer in Greater London5.0 / 5 ·

tv wall installation

Work carried out quickly and efficiently. Any mess cleaned up before completion. would recommend this company to everyone. First class friendly service.

Which? Trusted Traders
Customer in Buckinghamshire5.0 / 5 ·

Replacing old storage heaters

5* service - highly recommend Ben and the team. From the initial contact to completion, speedy and professional service from the get-go. They were knowledgeable, flexible around timings and trustworthy. Very impressed and pleased to keep their contact details for any further work if needed.

Which? Trusted Traders
Customer in Surrey5.0 / 5 ·

Excellent, friendly service

I'd highly recommend J&M Electrical. Mark & Ben installed Dimplex Quantum storage heaters and a Q-Rad for me today. They've been very helpful in email correspondence beforehand, and were efficient, friendly and helpful today. They went above and beyond and helped me with a couple of other bits and bobs too.

Which? Trusted Traders
Customer in Berkshire5.0 / 5 ·

Excellent Service

Second time I have used J & M Electrical. Today they installed 2 Dimplex storage heaters plus changed a light fitting and switches. Mark and Ben are professional and knowledgeable. I cant fault their work. Left the areas clean and tidy.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Repositioning electric meters

Mark & Ben from J&M Electrical were not only extremely competent but also unfailingly courteous and considerate. I needed to have the main supply, consumer unit and smart meter moved from its old position to a new one 20m away. I had been a bit concerned but they were so reassuring and efficient I soon realised that I had nothing at all to worry about. They arrived promptly and kept to the original estimate even though extra work was involved. Mark answered the few questions I had simply and clearly. I wouldn’t hesitate to use them again and can wholeheartedly recommend them.

Which? Trusted Traders
Read the other 15 detailed reviews on this page
Customer in Hertfordshire5.0 / 5 ·

Great work and team

I have used J&M Electrical twice in quick succession. First for the installation of new Dimplex Heaters and electrical check certificate for landlords and then for a new timer to the water tank. High quality work Take time to give you instructions on how to use Responsive on WhatsApp, phone and email to all of my questions Arrive on time Reliable Would highly recommend and they will now be my go to team for any electrical work

Which? Trusted Traders
Customer in Buckinghamshire5.0 / 5 ·

Very professional, Knowledgeable, helpful, good value service

J & M Electrical installed a Dimplex storage heater for us recently. We were so impressed with them from initial contact to completion of the work. We knew very little about storage heaters and Mark gave us great advice on the best model for our size of room. He seemed to know everything there was to know about Quantum storage heaters! Once we had made our decision, Mark gave us a very competitive quote the next day and fitted us in very quickly. At installation Mark and Ben were very organised, knowledgeable, friendly and helpful and they didn't complain about having to come up 5 flights of stairs with the heavy bricks, etc! Once the heater was fitted, Mark spent time explaining all the settings, etc and suggested which programme would be best for us which was very helpful. The work was finished to a high standard and the room left tidy. The same day Mark emailed us all the information we would need to register our new heater for an extended guarantee, including a very useful link to Dimplex! We would have no hesitation in recommending their services to others and we will definitely use them again for any electrical work in the future.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

A brilliant and very friendly service!

J & M Electrical recently completed a desperately needed full house rewire for myself and my husband on our recently purchased 134 year old property. From our first meeting Mark has shown the utmost knowledge and professionalism during the process, with very fair pricing too. As first time homeowners we are particularly grateful to have had J & M Electrical recommended to us by someone we know and were very pleased that Mark could alleviate our anticipation about the first big home improvement task we would be about to undertake. He listened to and advised very well on what we wanted, and was very flexible to change a few things which we had requested at short notice. Whilst moving out during the time of the work being done (which was our choice) Mark ensured we were fully informed on what was happening on a daily basis, communicating with updates and photos which we were delighted to receive. Our work was finished on time to a very high standard which other tradesmen we've had round since have even taken the time to notice and compliment. He also left our house very tidy and presentable, which is something which can be rare to find with tradespeople these days! We would not hesitate to recommend J & M Electrical for any electrical jobs you might need and we will be sure to call on his services again in the future.

Which? Trusted Traders
Customer in Berkshire5.0 / 5 ·

Great work as quoted

Arrived at the agreed time and I received the quote the following day. Extremely polite, tidy and cleaned up after themselves. The work was completed to a high standard and was emailed the certificate the next working day. I would recommend them and would use them again

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Great experience

I contacted J&M electrical as I needed the consumer unit to be relocated as it was restricting access to the electricity meter, preventing the installation of a smart meter. Ben and Mark were very friendly and helpful right from the beginning, responding swiftly to my initial enquiry and then quickly arranging a site visit and preparing a quote promptly. On the day of the work, they arrived promptly on time and did a great job of moving the consumer unit to a much better location and completed the work swiftly, professionally and very tidily. Overall, I had a great experience using J&M Electrical and would be very happy to use them again and would happily recommend them to anyone else.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent, friendly and good value service

Mark and Ben did an excellent job of replacing my light fittings and installing a complicated set of Lightwave smart switches - more complicated than any of us expected! They persevered and got everything working perfectly and were friendly and good humoured throughout. Despite the extra time they stuck to the quoted price, which was already very good value compared to previous electricians I have used. I will certainly use them for any future electrical work, and have no hesitation in recommending them.

Which? Trusted Traders
Customer in Berkshire5.0 / 5 ·

So pleased we chose J&M Electrical West London Ltd!

J&M Electrical carried out a full house re-wire for us in August 2022. We found Mark and Ben to be friendly and very professional. The quality of their work is very good and they were punctual and respectful of the house- especially as we were living in the house during the re-wire! Mark and Ben's work was tidy and due to their wide experience and knowledge they were able to find the best ways to complete the work both on time and budget and also with the minimum of fuss and disruption. The quote from J&M Electrical West London Ltd was competitive (in fact I think they did a bit of extra work without charge!). We would recommend J&M Electrical without hesitation if you require any house re-wiring!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Storage Heaters Upgrade

J&M Electrical supplied and installed 5 Dimplex Quantum storage heaters. While visiting for the quote they thoroughly explained what work was required and were happy to answer any questions. I couldn't be more satisfied with the installation and how tidy they left my flat at the end of each day. At the end of the installation, they stayed with me until I fully understood the programming. I plan on using them again.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Very profession, honest and fast service

Mark and Ben were a pleasure to work with, from organising a quote and a time slot, through to the work they performed and managing payments Both were incredibly knowledgable and focused on diagnosing the issues well before getting stuck in fixing the problem the price is very competitive and really good value for the qualiy of work We are definitely going to work with again in the future

Which? Trusted Traders
Customer in Hampshire5.0 / 5 ·

Superb service

I had both my Dimplex storage heaters replaced, and from initial contact through to the installation visit, Mark has been so helpful. He answered all my queries efficiently, gave a accurate quotation and kept me informed of the whole process regularly. At installation, both Mark and Ben were so organised, knowledgable about the products, and respectful of my property. Nothing was too much trouble - they happily carried all the heavy bricks up and down two flights of stairs! Mark demonstrated how to use the heaters before leaving site and I received the follow up information/link needed to activate Dimplex’s warranty from Mark the very same day. I was so impressed by the professionalism of the company overall and would happily recommend them to others - I also asked for a quote for a future project as they were so trustworthy.

Which? Trusted Traders
David in Surrey5.0 / 5 ·

Excellent.

This is the second time we have used J and M Electrical Services for replacing our heaters they are brilliant. They were very professional in every aspect. I would highly recommend them to everyone. Five stars.

Which? Trusted Traders
Customer in Windsor and Maidenhead5.0 / 5 ·

Excellent service

Mark and Ben replaced an old storage heater with a Dimplex Quantum range heater. From initial contact through to completion of the work they were thoroughly professional and efficient in every respect. I received helpful advice on the initial choice of heater, the actual installation was carried out with the minimum of fuss, and Mark explained the workings of the new heater very clearly. The work which was done to the agreed schedule and budget, and I have absolutely no hesitation in recommending them.

Which? Trusted Traders
Customer in Surrey5.0 / 5 ·

Excellent

J&M Electrical Services are brilliant Mark and Ben were very professional in every aspect. I would highly recommend them to everyone. Five star service.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Reliable and efficient service.

We had J & M Electrical West London around to install a Dimplex Quantum Range storage heater, as our old one packed in on Christmas Eve, leaving us with minimal heating. Contacted the guys, as they were local to us, and received an immediate response to our enquiry, to which a date and fee was agreed. Excellent friendly and professional service and would highly recommend.

Which? Trusted Traders
Customer in Buckinghamshire5.0 / 5 ·

Fantastic job

J&M Electrical West London completed a partial rewire for us. We could not be happier with the work that Mark and Ben carried out. They gave us advice and installed energy-saving lighting. Parts of our house to rewire was not straight forward but with their extensive knowledge and skill all has been completed to our satisfaction. I would definitely recommend them. They are tidy and hard working giving advice and alternatives if needed.

Which? Trusted Traders
Local context

Rated 5.0, in line with the local average for electricians in West Drayton

Across 7 electricians in West Drayton, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

J & M ELECTRICAL WEST LONDON LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameJ & M ELECTRICAL WEST LONDON LTD
Company number08646108
Incorporated
Registered activityElectrical installation
Run by3 directors (longest-serving director appointed in 2013)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 13 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

As a part P NICEIC Approved registered contractor, qualified to the IET BS7671 2018 you can have complete peace of mind. whether it's a complete rewire, to an electric vehicle charging point or Storage heating.We have over 40 years' experience in the industry Whatever the electrical service required, J & M Electrical West London Ltd can help with competitive free quotes and advice. We are always happy to help! It is also good to know J&M Electrical are a Dimplex Approved Partner for Electric Heating such as Quantum. With the rise in the demand for electric vehicles J&M Electrical are also an approved OLEV Installer.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.

Check the electrical register
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.

Want an extra legitimacy check? Run the Cowboy Checker on J & M Electrical West London Ltd before you contact them.

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Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the electrician services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Recently reviewed4 reviews in the last 12 months.
How long they've really been tradingIndependent sources agree they've been operating since at least 2013. That's 13 years, confirmed across 2 separate sources.
Company registered2013First public review2021
Good to know

Common questions about J & M Electrical West London Ltd

Is J & M Electrical West London Ltd a legitimate business?

J & M Electrical West London Ltd has 46 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about J & M Electrical West London Ltd?

J & M Electrical West London Ltd has 46 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know J & M Electrical West London Ltd's reviews are genuine?

J & M Electrical West London Ltd's 46 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has J & M Electrical West London Ltd had recent public reviews?

J & M Electrical West London Ltd has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is J & M Electrical West London Ltd qualified and accredited?

We hold 1 independently sourced credential for J & M Electrical West London Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is J & M Electrical West London Ltd a registered business?

J & M ELECTRICAL WEST LONDON LTD is a registered business on Companies House (company number 08646108), incorporated 12 Aug 2013, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has J & M Electrical West London Ltd been trading?

J & M Electrical West London Ltd has been reviewed on public sources since 2021.