J

Public evidence profile

J Paterson The Window Company

London
5.0256 reviews in the current record
Overview

About J Paterson The Window Company

With 246 reviews over 13 years of service, J Paterson The Window Company in London is a well-discussed name in the industry. Positive reviews frequently commend their professionalism, with one customer highlighting the "zero pressure sales pitch" and another praising the "professional and clean tidy job" done by their fitters. However, not all experiences are positive, as some reviews express dissatisfaction with aftercare services, citing issues with warranty support. Serving the London area, their work has been described as transformative by clients who appreciate the quality of their installations.

Public review evidence
Reviews

What customers say about J Paterson The Window Company

5.0out of 5
256 reviews in the public recordCross-checked across 1 source
Checkatrade246 reviews · 2.5 avg

Detailed reviews

Checkatrade2.5 / 5 · 12 Dec 2021

Just wanted to leave a thumbs up here for this great company. No pushy saleman style, just straightforward measuring and explanation, choice in glass and quick responses to emails. Came when promised and hugely impressed me on the day. The two chaps who came were friendly and polite and worked like trojans, being at pains to leave the house weather-tight before leaving on the first day, when to my surpirse they managed to fit all four windows in place by 2.30 pm and popped back to finish the insides the next morning and were done by 10.30! Lovely windows! Look so good! Heartily recommended!

Checkatrade
Checkatrade2.4 / 5 · 5 Nov 2021

Paterson windows conducted an excellent installation of quality windows. Their fitters, Tim and Luke were very courteous, proficient and tidy. We were extremely impressed with the work done.

Checkatrade
Checkatrade0.4 / 5 · 13 Oct 2021

John Paterson "The Window Company" promote amazing customer service and a 10 year warranty with their products. 4.5years after fitting a new composite door at our home, the door bowed and warped pulling the frame away from the house. John Paterson made little effort with the manufacturer to rectify the issue and I had to do this myself. Following a thorough investigation by them, it transpires the door was not fitted as per manufacturer guidelines. John Patterson is unwilling to help, ignores my contact and therefore his 10 year guarantee to worthless.

Checkatrade
Checkatrade2.5 / 5 · 18 Aug 2021

Very pleased with newly fited patio doors a new kitchen door. Neat tidy work and excellent quality fittings. Involved cutting out a lot of bricks but John and Andrew seemed to somehow keep dust and debris to a minimum. Delighted with end result!

Checkatrade
Checkatrade2.5 / 5 · 10 Aug 2021

This company replaced the roof of my conservatory and fitted a replacement window. Both jobs were completed to the highest standard by friendly and competent staff. The work included plastering and fitting lights. I have used the firm before for replacing windows and this gave me confidence to use them for the big job of the new conservatory roof. I have no hesitation in recommending them.

Checkatrade
Checkatrade2.5 / 5 · 6 Aug 2021

Excellent quality of product and workmanship … fitting was amazingly quick (just 2 days!) and it was a big job. Totally professional service from survey to completion … very impressed n highly recommend.

Checkatrade
Checkatrade2.5 / 5 · 3 Aug 2021

An excellent job again, can’t fault them in anyway.

Checkatrade
Checkatrade2.5 / 5 · 22 May 2021

We have used The Window Company before so gave John a call when we needed the Windows and Doors replaced on our new house. On both occasions we got a very professional service, competitive price and an excellent quality of workmanship to a very high standard Highly recommended.

Checkatrade
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Qualifying Score Detail

65/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

65 of 100 points65%

Strict qualifying threshold: 60 points.

Peer endorsements0/15
Planning history0/10
Verified credential0/10
Review platform presence25/25
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

256 reviews with a 5.0 average rating.

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Phone listed: 01227274301.

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