“he works meticulously” · Checkatrade, 21 Jul 2025
“The quality and workmanship they have really shows through” · MyBuilder, 31 Oct 2023
“his workmanship is excellent.” · MyBuilder, 1 Oct 2023
Public evidence profile · Checked March 2026
JAE installations
Trust Score
49out of 100
- Rated 5.0 from 38 reviews across 2 review sources
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volume38
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say37.4 of 60
Independent checks5.5 of 30
Track record6.5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site2.6 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 5 customer reviews across 2 review sources.
Respectful and tidy in your home: “tidy, and respectful of our house and belongings” · MyBuilder, 31 Oct 2023
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade36 reviews · 5.0 avg
- MyBuilder2 reviews · 5.0 avg
Highlights
“Came across JAE by chance and what a blessing it was. From the very beginning James was very professional and presented very well. I showed him what we needed doing in our ensuit bathroom and he immediately used his experience and knowledge to advise on what we needed. He saved us some money by initially fixing our toilet (which we thought needed replacing) before replacing our shower enclosure with shower panels and new shower. I can’t recommend James enough, we are extremely happy with his work and will use him again in the future. Very very happy customer. Thank you again.”
“It was brilliant to have James refit my bathroom; he works meticulously, always prompt and efficient and keeps everything so tidy! He is always happy to explain even simple/silly things I ask - his precision and efficiency is top notch. So glad my family friend recommended James to me - would highly recommend JAE installations.”
“Complete bathroom renovation. James and Guy were fantastic and did an amazing job! The quality and workmanship they have really shows through in the completed bathroom! My bathroom was an old 1950s layout and they completely redid the very difficult plumbing and rebuilt the bathroom basically from scratch to fit the vastly different new design. All the challenges the job presented which weren't expected they took in their stride and the result was fantastic. They are lovely people to work with, kind and reliable, tidy, and respectful of our house and belongings so minimising the disruption which we really appreciated. They made the experience as seamless as possible and we felt secure and stress-free knowing they were doing the work. We will definitely return back to James next time we have a bathroom or kitchen needing work.”
Detailed reviews
These are the individual reviews we hold for JAE installations, including the highlights above. The 38 headline total is the review volume reported across public review sources.
Came across JAE by chance and what a blessing it was. From the very beginning James was very professional and presented very well. I showed him what we needed doing in our ensuit bathroom and he immediately used his experience and knowledge to advise on what we needed. He saved us some money by initially fixing our toilet (which we thought needed replacing) before replacing our shower enclosure with shower panels and new shower. I can’t recommend James enough, we are extremely happy with his work and will use him again in the future. Very very happy customer. Thank you again.
It was brilliant to have James refit my bathroom; he works meticulously, always prompt and efficient and keeps everything so tidy! He is always happy to explain even simple/silly things I ask - his precision and efficiency is top notch. So glad my family friend recommended James to me - would highly recommend JAE installations.
Complete bathroom renovation.
Complete bathroom renovation. James and Guy were fantastic and did an amazing job! The quality and workmanship they have really shows through in the completed bathroom! My bathroom was an old 1950s layout and they completely redid the very difficult plumbing and rebuilt the bathroom basically from scratch to fit the vastly different new design. All the challenges the job presented which weren't expected they took in their stride and the result was fantastic. They are lovely people to work with, kind and reliable, tidy, and respectful of our house and belongings so minimising the disruption which we really appreciated. They made the experience as seamless as possible and we felt secure and stress-free knowing they were doing the work. We will definitely return back to James next time we have a bathroom or kitchen needing work.
Complete Bathroom installations.
Complete Bathroom installations. James undertook our bathroom renewal project which took approximately 3 weeks to complete from start to finish. James is professional, friendly and most importantly his workmanship is excellent. He takes the time to listen and offer practical solutions. I would 100% recommend James for any bathroom projects.
Local context
Rated 5.0, in line with the local average for builders in Gravesend
Across 43 builders in Gravesend, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked March 2026
About
Bathrooms in Gravesend, Kent.
Services they list
Bathroom Fitter
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
GravesendKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on JAE installations before you contact them.
Run Cowboy Checker →Good to know
Common questions about JAE installations
Is JAE installations a legitimate business?
JAE installations has 38 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about JAE installations?
JAE installations has 38 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How is JAE installations rated on reliability and quality?
On Checkatrade, customers rate JAE installations by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where JAE installations is strongest, not just the overall average.
How do I know JAE installations' reviews are genuine?
JAE installations' 38 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does JAE installations specialise in?
JAE installations lists specialist services including Bathroom Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has JAE installations been trading?
JAE installations has been reviewed on public sources since 2023.