J.C Friend & Sons Glazing Ltd

Public evidence profile

J.C Friend & Sons Glazing Ltd

Rickmansworth
5.048 reviews in the current record
Overview

About J.C Friend & Sons Glazing Ltd

J.C.Friend & Sons is a reputable double glazing company, predominantly working in south east Hertfordshire. Areas include Rickmansworth, Croxley Green, Chorleywood and Watford. With over thirty years experience in the industry, J.C. Friend & Sons has proven to be a reliable, trustworthy and caring company. We are a small family run company that has relied purely through word of mouth for many years. This is an achievement few companies can match and demonstrates the pride we take in customer satisfaction. We strive to work around your commitments, to enable minimum disruption. John Friend, the founder of the company, started working in the window industry over thirty years ago. He now uses his extensive experience in the industry to provide 100% customer satisfaction.Working alongside John, are his three sons Tom, Jon and Joe. J.C.Friend & Sons is a CERTASS qualified company and BFRC registered retailer of energy efficient windows. We are also members of the TrustMark Tradesmen.

Public review evidence
Reviews

What customers say about J.C Friend & Sons Glazing Ltd

5.0out of 5
48 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Customer in Hertfordshire0.3 / 5

I have had 2 big windows fitted. The team are fantastic, super competent and a really nice local, family business so they feel genuinely invested in giving you good service, keeping you in the loop from quote to completion, finishing the job to a high standard and reasonably priced too. I would unquestionably use them again and recommend them. Windows are a big investment, so you need to be confident with the ethos of the company you choose.

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

JC Friend have replaced three blown double glazing panes for us in the last few months. We chose them first because they're local. We've used them since because they're good.

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

We had a new front door and side panel fitted February 2023. Jon and Joe arrived when they said they would, were polite, courteous and friendly. We have used the company several times and always find their work to be of the highest standard.

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

Used John Friend Windows to replace all my Double glazing, he on initial visit was very helpful and took me through the process, his estimate was on par with others, but he had that certain professionalism about him. When I agreed to use his company, he returned to measure accurately, as his initial quote did not go into removing render to accurately measure, also I had changed my mind to the style of some of the windows. John kept in contact with me advising of progress of order and approx installation date. On the first day of installation his sons (Jon and Joe) and a lovely character Mike arrived at 8am, and began to cover my carpets etc, advising me of where they were starting and it would be cold and it was, but hey what else can you do in winter with windows removed. 4 days of work and every day they cleaned up and tidied, great workmanship throughout and my house feels warmer now. In my opinion, you cannot get a more trustful and professional team, it was a real pleasure to see them work, they were so friendly and attentive all throughout the job. In my eyes money well spent and a credit to him, Mike and sons. Thank you

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

I now have used this company on three separate occasions for the instalation of double glazed windows over a period of 3 years. On each occasion estimations were carried on time as agreed. The work done was of a first class standard in both materials used and fitting of the windows.Preparation was most professional and all debris both inside and outside cleared away and the site left clean and tidy. The amount of redecoration we had to do afterwards was minimal. I have absolutely no hesitation whatsoever in recommending this company for this work. They were courteous and helpful ( my wife and I are in our eighties) and a pleasure to have had them around the house, doing this work.

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

JC Friend and Sons fitted new windows and patio in our home. Jon Snr gave us a very fair quote and was very thorough in the process helping to explain all the different options available unlike others who came to quote. Whole job was completed within a week - could not believe the speed and quality of work. The whole team were polite, friendly, tidy and skilled. A true family business who value their customers and each other. The team have continued to be helpful and sincere since finishing the job, sorting out Certass certification and recommending other tradesmen to us. Cannot recommend Jon and his team enough!

Which? Trusted Traders
Customer in Hertfordshire0.3 / 5

JC Friend and Sons replaced 8 windows this week at our house. They are a highly professional company, do what they say they are going to do and when they agreed to do it. Most significantly, the whole team were delightful, friendly, polite and very very tidy. They were completely respectful of our home and protected everything from any damage. Their workmanship was perfect and they left the job in better shape than they found it, going out their way to even do a few extra jobs beyond the scope that they identified, such as removing some conduit whilst the scaffold was assembled, filling in a few draughty holes that they spotted in the on other window frames that were out of their scope and tidying up some pointing of the brickwork that was not in the scope. I would highly recommend this company. the friendliest and tidiest contractors we have ever had.

Which? Trusted Traders
Customer in North Somerset0.3 / 5

Called John to help out my 87 yr old mum with a really complicated job. He attended site quickly, surveyed and provided a quotation. There were some changes, he re-attended site and re-measured. Nothing was too much trouble. He kept me informed at all times, kept to his quote and kept me updated on the lead in times etc. They kept to the dates, attended site on the day and at the time they said they would. They took out the old shattered windows and installed the new ones, a perfect fit efficiently, cleanly and diligently, with a keen eye on cleanliness. His two operatives were very, very personable and clearly very good at their job. Apparently it was the expertise of their trainer. Would not hesitate to use them again and recommend to others.

Which? Trusted Traders
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20/100

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Active business10/10
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