- Source checked
- 26 Jun 2026
Public evidence profile · Checked June 2026
JC Prime Plumbing & Heating Ltd
Credentials & registries
TrustATrader Approved
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 thing checkedWhat we can verify about JC Prime Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for JC Prime Plumbing & Heating Ltd →Completed work
30 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
From TrustATrader
TrustATrader checks
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance listed on TrustATrader:
- Source-listed cover: NIG Insurance; verified 16 Sept 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Public directory notes
1Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
TrustATrader
2-year member
Check the listed source (opens in new tab)From customer reviews
What customers consistently say
Recurring themes from 58 customer reviews on TrustATrader.
Respectful and tidy in your home: “He always leaves the place clean every single day.” · TrustATrader, 8 Dec 2025
“his work is thorough and he checks with you throughout the entire job.” · TrustATrader, 6 Mar 2026
“The quality of the workmanship was first class” · TrustATrader, 18 Sept 2023
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader60 reviews · 5.0 avg
Highlights
“I would highly recommend Jay. High quality work and professional finish. We had our shower room refurbished due to a water leak, which required a complete re-fit. Jay was super flexible and came back a week after he had completed the job to install the LED mirror. We look forward to hiring him again on future jobs.”
“Jay is Very efficient, polite, helpful, friendly and very knowledgeable, came at short notice and got the job done perfectly, very happy with the service and would highly recommend, 10/10 👍”
“Jay Came in to do an entire bathroom refit to fix a really bad job that someone had done before. Jay was amazing, he took great care, he was punctual, his work is thorough and he checks with you throughout the entire job. Jay and John both went above and beyond and even with finishing touches - our bathroom looks fantastic. Would highly recommend!”
Detailed reviews
These are the individual reviews we hold for JC Prime Plumbing & Heating Ltd, including the highlights above. The 60 headline total is the review volume reported across public review sources.
Jay is very enthusiastic, energetic and capable. He did a great job installing a new bathroom. Highly recommended.
Jaye and John carried out the work achieving an excellent finish. Jaye was always helpful even before the job started. He helped me choose everything and was accommodating. They were both amazing with my puppy and cleaned up after the work. I’d recommend them to anyone.
Jay upgraded our shower and surrounding floor rules as well as fitting a new bathroom tap. We are extremely satisfied with his work and wouldn’t hesitate to recommend him. He is very polite, friendly and helpful, also a very hard worker. Thank you Jay
Jay & the team did an incredible job renovating our bathroom. Jay turned up promptly to provide a quote that given the thorough nature of the job having gone through all of the options, was very reasonable. Jay is punctual, knowledgeable, tidy, hard working & obviously takes great pride in his work. He’s clearly not one to take shortcuts & talked us through every stage of the work, suggesting various improvements to ensure our requirements were fully met, whilst honouring original quote. Everything was stripped back, refitted & water-proofed to an awesome quality. I can honestly say, Jay went above & beyond and we couldn’t be happier with the transformation achieved. Massive thanks to Jay & the team. Ryan
I am very happy with the work performed by JC. There was a leak and although not apparent from my flat he found it and fixed it immediately. He was punctual, he presented me with pictures before and after the job and he is very professional. Thank you JC.
Read the other 10 detailed reviews on this pageShow fewer reviews
My partner and I recently completed a long-overdue kitchen renovation, and we’re absolutely thrilled with the results. What was once a dark, dated space is now bright, modern, and highly functional. Jai and his team were fantastic from start to finish they followed our plans closely but also suggested thoughtful improvements that enhanced the overall design without straying from our vision. The entire space was stripped back to bare walls, which was daunting, but the team handled everything with professionalism and kept us informed throughout. They worked incredibly hard, kept to the timeline, and cleaned up thoroughly each day, even during the messiest stages. We couldn’t be happier and would 100% recommend Jai and his team to anyone considering renovation work. Friendly, efficient, and highly skilled. we genuinely don’t think you could find better.
A friend of mine recommended JC to us when we were looking for a builder to fully renovate one of our bathrooms which has been leaking. We are very impressed and satisfied with JC's high quality of work. He was always on time and worked hard and efficiently. He listened and discussed with us about our needs and preferences, then provided professional suggestions. JC is no doubt one of the best and reliable builders we have met in London and we will ask for his help again for our property. Highly recommend!
JC Prime are excellent! They installed a new bathroom from scratch very quickly. They are efficient and really pleasant to deal with. Our 11/10 plumber came with great knowledge and experience. The finished bathroom was completed to the highest standard. I would absolutely recommend them and am delighted to have a new reliable local plumber.
Honest, trustworthy and reliable. Did two great jobs for me and is extremely reasonable. Im very pleased I found this company and will remain a loyal customer. I cannot recommend this company enough! Great service all round!
Jay is a very professional young man, has a good eye for detail, I would recommend him to any body, I now have a beautiful bathroom, because of his expert advice and hard work, cannot praise him enough.
Enthusiasm for the work done was exceptional and of the highest quality. Overall finish is excellent. Perhaps not the cheapest but quality of materials and work of the highest standard. And J was a lovely fellow as well, explained everything at each stage and gave us choices. Highly recommended.
Gentleman told me he would be here between 2-4pm arrived 9 mins after 2 ( very impressed) told him the issue he tried a fuse on my pump found it was a 3 amp where it should have been a 5 amp replaced the fuse and the pump worked. When he was leaving I said how much do I owe you and he said nothing and went to his van a minute later he came back and handed me his card and a spare fuse I tried to give him some money again and he said no and went. What a true gentleman and I would really recommend them to anybody. Thanks once again.
Really recommend! He has done fabulous jobs! Fixed my shower! Really s life saver🙏
Very very polite, excellent attitude throughout and carried out the work professionally. Would highly recommend and would use his services again without fail.
Fabulous service from start to finish. Excellent timekeeping and attention to detail as well as being the tidiest and politest tradesman I’ve ever met. I would no hesitation in reusing JC again.
Local context
Rated 5.0, above the local average for plumbers in Benfleet
Across 17 plumbers in Benfleet, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
JC Prime Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering SS7 and incorporating a 20-mile radius
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2022 (4 years), according to an independent source, not just their own word.
First public review2022Website online since2022
Recently reviewed7 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on JC Prime Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about JC Prime Plumbing & Heating Ltd
Is JC Prime Plumbing & Heating Ltd a legitimate business?
JC Prime Plumbing & Heating Ltd has 60 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about JC Prime Plumbing & Heating Ltd?
JC Prime Plumbing & Heating Ltd has 60 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know JC Prime Plumbing & Heating Ltd's reviews are genuine?
JC Prime Plumbing & Heating Ltd's 60 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has JC Prime Plumbing & Heating Ltd had recent public reviews?
JC Prime Plumbing & Heating Ltd has 7 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does JC Prime Plumbing & Heating Ltd turn up to appointments?
TrustATrader's logs show no missed appointments for JC Prime Plumbing & Heating Ltd in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is JC Prime Plumbing & Heating Ltd qualified and accredited?
We hold 1 independently sourced credential for JC Prime Plumbing & Heating Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was JC Prime Plumbing & Heating Ltd's website registered?
JC Prime Plumbing & Heating Ltd's website has been online since 2022, according to the public domain registry. This dates the website, not necessarily when the business began trading.