John replaced our 1970s boiler, x7 old radiators and removed an old gas heater in our new house. He booked us in quickly so there were no delays, had all the work done much quicker than expected and did an amazing job! He cleaned up afterwards and left no mess behind which was a bonus. John is very knowledgeable and trustworthy, would highly recommend!
Public evidence profile
John Percy Plumbing and Heating Ltd
Trust Score
50out of 100
How this score is worked out
Rating5.0 / 5
Review volume38
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say33.9 of 60
Independent checks11.2 of 30
Track record4.4 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade38 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for John Percy Plumbing and Heating Ltd, including the highlights above. The 38 headline total is the review volume reported across public review sources.
I chose this trader because of the outstanding reviews. I was amazed at the service John gave and the advice regarding up to date servicing . He was quiet but friendly and ensured the work was carried out quietly and with consideration for us. We have now found our perfect plumber and will be using him for future work. A professional with high standards. Many thanks.
Local context
Rated 5.0, above the local average for plumbers in Eastbourne
Across 48 plumbers in Eastbourne, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“did an amazing job!” · Checkatrade, 25 Mar 2025
“He clearly knows his trade as his work is top notch and very professional, carried out to a high standard.” · Checkatrade
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Eastbourne.
Areas served
Eastbourne
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on John Percy Plumbing and Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about John Percy Plumbing and Heating Ltd
Is John Percy Plumbing and Heating Ltd a legitimate business?
John Percy Plumbing and Heating Ltd has 38 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about John Percy Plumbing and Heating Ltd?
John Percy Plumbing and Heating Ltd has 38 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know John Percy Plumbing and Heating Ltd's reviews are genuine?
John Percy Plumbing and Heating Ltd's 38 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.