Public evidence profile
Jones And Sons Home Improvements
Review quality
Caution noted
Credentials & registries
TrustATrader Approved
Listed as dissolved on an official register.
No Trust Score yet
- Rated 4.8 from 72 reviews across 2 review sources
- 1 credential shown
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Jones And Sons Home Improvements
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See the full verification checklist for Jones And Sons Home Improvements →Credentials and associations
1Credentials and memberships
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Review quality check
Review cautionOne or more review signals need a manual check
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Assessed 5 Jul 2026
1 exact review-text pattern(s) found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Customers often mention
Where these reviews are published
- Checkatrade59 reviews · 4.8 avg
- TrustATrader13 reviews · 5.0 avg
Highlights
“Very happy with Mike and his sons’ work - they completely re-tiled the roof, including felting and batons as well as rebuilding three chimneys. They did an excellent job, explaining everything as they went and giving different options in case of needing repair. I wouldn’t hesitate to recommend them to other people.”
“Mike and sons did an excellent job on a complicated roof configuration which in parts was a 140years old. The craftsmanship was excellent and every defect was photographed, discussed and a price agreed prior to proceeding with the job. I would unquestionably recommend MR Jones &Sons for any roofing work.”
“A great family business with integrity! A firm that actually calls you back and turns up when they say they will! Mike kept me informed throughout the process. I have had 3 roofs done by Mike and his lads in the past couple of months . I am so glad they were recommended to me and would highly recommend them. First class job and they even tidy up!”
Detailed reviews
These are the individual reviews we hold for Jones And Sons Home Improvements, including the highlights above. The 72 headline total is the review volume reported across public review sources.
Mike and his guys were always on time and did the work in the time they said. Fully explained the roof issues and options. Very pleased it is all sorted to a good standard.
Responded quickly to call, completed work well and easy to work with
I contacted Mike Jones last Saturday morning about a leak in our hallway after a storm. It wasn't gushing through, so we agreed on Monday am for an inspection. Mike arrived on time and was friendly and business-like. He spotted where the water might be getting in and made a repair there and then. Though it was a relatively minor job and didn't take long, we were astonished he didn't charge us - will definitely recommend to others - thank you Mike!
Our roof was in a bit of a state when we contacted Mike, having had work done by people without the competence for the job. We were scared of getting yet another similar job, but Mike reassured us, he had the right qualities, insurance and references .He gave understandable explanations of what needed to be done and why, accommodated our (limited) budget so we got affective repairs within our means, kept in contact through the work , kept his word and worked solidly when he was with us. We were so pleased with the results. We couldn’t recommend him highly enough.
No nonsense. Great work
Read the other 6 detailed reviews on this pageShow fewer reviews
I contacted Mike regarding a leaking chimney that required a partial rebuild, and the response was very quick. The work was carried out to a high standard, by professionals who were friendly, and clearly knew what they were doing. Everything was explained well and our garden was left tidy afterwards. We’re very pleased with the quality of the repair and wouldn’t hesitate to recommend Mike and his team.
We had a big roof leak at our porch and bedroom. Mike came over the same day and quickly identified that the roof membrane had perished and gone brittle. Also I knew that quite a bit of our fascia’s and soffits had gone rotten and needed replacing. We agreed to go ahead and Mike sorted out the scaffolding within a week. Mike and his sons arrived to start work and were very polite and hardworking at all times. They would always knock on the door on arrival and at the end of the day with an update, if there were any problems or decisions to be made and kept me informed throughout. It was a pleasure to have them work for us. There were other problems as things developed, but that’s what happens when you leave things for too long. The weather wasn’t in our favour, but we the lads would battle through as much as possible. So, if you want solid hard respectful and honest workers then I would thoroughly recommend Jones & Sons Home Improvements.
Mike sent his two sons over to fix the leak in my porch roof and they were very thorough did a good job will certainly use them again
Promptly visited and gave a quote with time scale and cost. Came as expected and undertook the roof repair on the day he said, but it was very cold wet weather. At the end of the day left some mortar in the gutters and after pointing the gables cement was left on the PVC fascia. Promptly returned when requested to do so, to tidy up. Very satisfied with workmanship and helpfulness. Trustworthy and will use again
I contacted Mike regarding a leaking chimney that required a partial rebuild, and the response was very quick. The work was carried out to a high standard, by professionals who were friendly, and clearly knew what they were doing. Everything was explained well and our garden was left tidy afterwards. We’re very pleased with the quality of the repair and wouldn’t hesitate to recommend Mike and his team.
We had a big roof leak at our porch and bedroom. Mike came over the same day and quickly identified that the roof membrane had perished and gone brittle. I also knew that quite a bit of our fascia’s and soffits had gone rotten and needed replacing. Mike and his sons arrived to start work and were very polite and hardworking at all times. The weather wasn’t in our favour, but we the lads would battle through as much as possible. So, if you want solid hard respectful and honest workers then I would thoroughly recommend Jones & Sons Home Improvements.
Sources
3 named public sourcesWhere this information comes from
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Review sources
Business and public registers
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About
Jones And Sons Home Improvements has been vetted and approved by TrustATrader. Covering Worcestershire, Herefordshire & Shropshire
Services they list
Asphalt Roofing InstallationAsphalt Roofing RepairChimneys InstallationChimneys RepairDormer / Roof WindowsDry Ridge InstallationDry Ridge RepairDry Verge InstallationDry Verge RepairFelt Roofing InstallationFelt Roofing RepairFibre Glass Roofing Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Tenbury Wells
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed8 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Jones And Sons Home Improvements before you contact them.
Run Cowboy Checker →Good to know
Common questions about Jones And Sons Home Improvements
Is Jones And Sons Home Improvements a legitimate business?
Jones And Sons Home Improvements has 72 independent public reviews, rated 4.8 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Jones And Sons Home Improvements?
Jones And Sons Home Improvements has 72 public reviews, averaging 4.8 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Jones And Sons Home Improvements' reviews are genuine?
Jones And Sons Home Improvements' 72 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Jones And Sons Home Improvements had recent public reviews?
Jones And Sons Home Improvements has 8 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Jones And Sons Home Improvements qualified and accredited?
We hold 1 independently sourced credential for Jones And Sons Home Improvements, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What does Jones And Sons Home Improvements specialise in?
Jones And Sons Home Improvements lists specialist services including Asphalt Roofing Installation, Asphalt Roofing Repair, Chimneys Installation, Chimneys Repair, Dormer / Roof Windows, Dry Ridge Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.