1 exact review-text pattern found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.Public evidence profile
JT Plumbing and Heating
Review quality
Caution noted
Emergency callout
Plumber
Credentials & registries
TrustATrader Approved
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 4.9 from 484 reviews across 2 review sources
- 20 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about JT Plumbing and Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityCaution notedSee detail →Emergency calloutPlumberSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for JT Plumbing and Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 25 Jul 2026
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews across 2 review sources.
Customers mention transparent pricing: “It was clear and open billing and he always asked, showed the problem and gave full costs before any work was done.” · Checkatrade, 14 Aug 2023
Respectful and tidy in your home: “did the work efficiently and effectively, and with minimum disruption (and ensured all 'rubbish' was removed at the end).” · Checkatrade, 28 Jul 2025
“I use them for all my Gas Safety checks across multiple properties, and they’re always reliable, well-priced, and complete the work on time.” · Checkatrade, 13 Feb 2026
“JT plumbing are always very punctual, polite and reliable.” · TrustATrader, 4 Aug 2025
“I’ve used JT Plumbing and Heating for many years now for my buy to lets as well as my own home. They have consistently been reliable, trustworthy and fairly priced” · Checkatrade, 20 Jun 2025
“They were able to come over almost immediately after we called and knew exactly what the issue was.” · TrustATrader, 21 Nov 2025
“Billy very kindly fitted me in the same day I'd called. In fact within 2 hours of me calling!” · TrustATrader, 22 Aug 2025
“Jake from JT was very quick to get in touch after my query was posted on checkatrade and actually managed to come same day to fix my issue with my bath tap.” · Checkatrade, 21 Aug 2025
“They’ve also handled larger projects for me and consistently deliver high-quality work, often going above and beyond.” · Checkatrade, 13 Feb 2026
“His team promptly helped us install a new boiler as quickly and efficiently as possible, which meant we didn’t have to go too long without any heating or hot water. Thorough, tidy, and friendly.” · TrustATrader, 17 Nov 2025
“James has done various plumbing and heating bits and pieces for us, not least plumbing for bathroom replacement including the tiling to the highest standard.” · Checkatrade, 22 Oct 2025
“Jake was both professional in his communication and prompt in his responses and follow up.” · Checkatrade, 9 Sept 2025
“He was good at explaining what was wrong and answering any questions I had.” · TrustATrader, 22 Aug 2025
“Even when we needed an additional part ordered and something else needed fixing, Billy and Jake went above and beyond for us.” · Checkatrade, 15 Aug 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade462 reviews · 4.9 avg
- TrustATrader22 reviews · 5.0 avg
Highlights
“ACE! - JT Plumbing are fantastic. I use them for all my Gas Safety checks across multiple properties, and they’re always reliable, well-priced, and complete the work on time. They’ve also handled larger projects for me and consistently deliver high-quality work, often going above and beyond. Professional, efficient, and incredibly dependable — I wouldn’t use anyone else for my property management company. Highly recommend!”
“Billy and Jake saved the day as our boiler broke during the cold snap so we were without heating or hot water. They were able to come over almost immediately after we called and knew exactly what the issue was. We explained the problem and Billy knew what to do to fix it and was able to fix our issue on the spot. He was professional, polite and knowledgeable. Can’t recommend them enough. Thank you!”
“Jake was the only plumber to answer our call on a weekend when we had just moved into a new house with a broken boiler. His team promptly helped us install a new boiler as quickly and efficiently as possible, which meant we didn’t have to go too long without any heating or hot water. Thorough, tidy, and friendly. Would use their services again.”
Detailed reviews
These are the individual reviews we hold for JT Plumbing and Heating, including the highlights above. The 484 headline total is the review volume reported across public review sources.
Aaron attended as booked and provided an excellent service in fitting a new bathroom pedestal basin. He was professional and courteous and I would have no hesitation in recommending JT Plumbing and Heating tom others.
Verified by CheckatradeReplacing a radiator valve
Jake was both professional in his communication and prompt in his responses and follow up. I will definitely be using Jake for future jobs like this.
Billy very kindly fitted me in the same day I'd called. In fact within 2 hours of me calling! I was panicking about no boiler over a bank holiday weekend with an ill relative but he was amazing. He was good at explaining what was wrong and answering any questions I had. And the price was so, so reasonable for this area. I was dreading the bill and the payment bit as I've had previous people spring on me that they needed cash but he was so kind and easy about it. I would definitely recommend them to anyone and their 5* rating on here is very accurate and well deserved.
Verified by Checkatrade
Jake from JT was very quick to get in touch after my query was posted on checkatrade and actually managed to come same day to fix my issue with my bath tap. I was very pleased with the speed of response, communication and the resolution of the job! I would definitely use them again 👍
Verified by CheckatradeJ T plumbing were very professional, efficient and friendly company
J T plumbing were very professional, efficient and very friendly. They came to assessed the boiler, quickly confirmed the issue and came back the following week to do the repairs. Even when we needed an additional part ordered and something else needed fixing, Billy and Jake went above and beyond for us. These guys not only know there stuff but they are genuinely nice people too.
Read the other 5 detailed reviews on this pageShow fewer reviews
Jake came over fixed a leak in our toilet quickly and efficiently.
Jake responded swiftly and politely to my message on Checkatrade and came over soon afterwards. He identified the problem quickly and resolved it in an efficient and effective manner. Payment was also a seamless process. I would definitely recommend his services.
Billy was great, professional and punctual. Would recommend to anyone.
Verified by Checkatrade
Fast contact, made time for emergency work. Came over in time and did the job within an hour.
JT plumbing are always very punctual, polite and reliable. They carry out all their work to a very high standard and is always a pleasure to work with them.
Verified by Checkatrade
I tried to fix the leaking shower and replace the cartridge myself, it has proven tricky to get the old one out. Moreover, I just made the leak worse. So the guys came over on very short notice and quickly sorted everything out within less than an hour.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
JT Plumbing and Heating has been vetted and approved by TrustATrader. Covering Walton on Thames incorporating a 15-mile radius
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Safety Checks - CP12General PlumbingPlumbing RepairsRadiator InstallationRadiator Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
SurreyWalton-on-Thames
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7 call-outs
- Insurance: fully insured
- Experience they state: years of hands-on experience
- Areas served: Cobham, Esher, Claygate, Oxshott
- Gas Safe registration: No. 523260 · check on the Gas Safe Register (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on JT Plumbing and Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed20 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2015 (11 years), according to an independent source, not just their own word.
First public review2015Website online since2018
Good to know
Common questions about JT Plumbing and Heating
Is JT Plumbing and Heating available for emergencies?
They advertise 24/7 call-outs availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is JT Plumbing and Heating a legitimate business?
JT Plumbing and Heating has 484 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about JT Plumbing and Heating?
JT Plumbing and Heating has 484 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know JT Plumbing and Heating's reviews are genuine?
JT Plumbing and Heating's 484 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has JT Plumbing and Heating had recent public reviews?
JT Plumbing and Heating has 20 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is JT Plumbing and Heating qualified and accredited?
We hold 1 independently sourced credential for JT Plumbing and Heating, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is JT Plumbing and Heating insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does JT Plumbing and Heating specialise in?
JT Plumbing and Heating lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does JT Plumbing and Heating cover?
They state on their own website that they cover Cobham, Esher, Claygate, Oxshott. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
