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Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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See the full verification checklist for Justin Bucknell Electrical Limited →These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for Justin Bucknell Electrical Limited, including the highlights above. The 226 headline total is the review volume reported across public review sources.
Excellent service installing an EV charger
Gemma in the office was very helpful fixing a date, and the installer, Paul, was friendly, efficient and informative. An excellent job.
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A real gem
This company are a real gem. I purchased a Hypervolt unit from them for my EV and some 8 months later had a minor issue with ingress of water. They very quickly made a site visit and resolved the issue with their operative providing a polite and professional service. Who could ask for more. Keep up the excellent customer service.
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Just Amazing
If you’re looking for a professional prompt service, look no further than Justin Bucknell Electrical Ltd is your company. Gemma at JBE went above and beyond; her commitment to customer satisfaction is unmatched. Highly recommend *****. Once again, thank you for resolving my issue.
Amazing team!
Thank you for helping us to install our Hypervolt charger. Its rare these days to find a team like yours now who are really efficient, friendly and deliver an excellent service all round. From the first phone call to the installation, the service was very slick. Thank you!
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Top quality work
We searched far and wide before we came across Justin Bucknell electrical, and were so pleased we found them. They were easy to deal with, carried out a speedy installation on our EV charger and left the job neat and tidy. It wasn’t easy, as they had to run the electrical cable over underneath our block and gravel driveway, but they did a seamless job and you wouldn’t know they’d been.
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All around excellence
Having received a very reasonable quote to repair a broken bedroom light, replace the bedroom light, and to supply and fit a pull cord light. The engineer arrived as scheduled and the work completed in half the time expected. The engineer was courteous, knowledgeable and professional. I will definitely use Justin Bucknell Electrical again for any future electrical needs, and have no hesitation in recommending them.
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A great example
This is a great example of a business that delivers across the whole experience. From first contact, to scoping to installation, JBE knew their stuff, made great recommendations and were ninja like when it came to fitting.
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Electric Car Charge Install
The initial consultation was brilliant, with everything clearly explained. The install was efficient, neat and tidy. They completed the job exactly as discussed and explained the use of the charger clearly. We are very happy with the work and would definitely recommend.
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JBE deserve an MBE!
We chose to contact Justin after seeing several of the company’s social media videos - and we’re very glad we did. The installation of our HyperVolt Home 3 Pro charger was a true team effort. Special thanks to: Joanne for the initial contact and smooth engagement, Justin for his professional advice and lightning-fast responses to every question, Gemma for coordinating everything seamlessly, James for handling all the certificates and documentation, and George, an outstanding electrician. It was a privilege to meet you. Thank you for completing both the EICR and the charger installation - and for crawling through the smallest loft imaginable just to keep our interior walls untouched. That level of care speaks volumes. From the wiring in the consumer unit to the finish on the exterior, the attention to detail was impressive. Consistent quality and customer service across the entire team is rare, and this company deserves recognition for it.
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Excellent service and experience from start to finish.
Communication was great throughout the process, I had several questions throughout which were answered without a hint of negativity. Happy with my home EV charger.
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Perfect EV Charger Installation
I don't do many reviews but JBE stand out. I wanted a Hypervolt EV charger installed. I didn't want any cable showing which mean't working in the roof space with difficult access. I had some poor contact with a few other firms that really did not inspire confidence. I then had a video call with Paul. He was very patient and walked through every detail. I really felt confident to go ahead. Gemma and Jo handled all of the admin. Gemma even managed to arrange an earlier visit than planned. On the day of the install. Paul attended with Simon and carried out the work exactly how he had arranged on the video call. The result is even better than I had hoped for. They set everything up for me and explained how it all worked. They left everything clean and tidy when they left. Thank you guys. My advice - Don't hesitate. You will not be disappointed. They are a great family team.
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Fantastic Service!
Amazing! Everyone at at Justin Bucknell were great from start to finish. Mine was a relatively easy install (EV charger), made complicated by missing/misplaced parts which was completely our fault. Their team were great and weren't phased by the problem. A second visit was scheduled Installed super quick and efficiently. Highly recommend!
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Hypervolt Charger Install
Adam came today to install my Hypervolt charger. The job wasn't overly straightforward, but he made light work of it and carried out a really neat professional job. Would highly recommend from start to finish, very easy and upfront with everything from cost to the installation process.
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Justin Bucknell: Excellent Car Charger Install
I contacted the company to obtain a quotation for the supply and installation of a car charger. I received a follow-up call the same day, detailing to the process, had to send photographers of the current set up and then a booking was made for a FaceTime call with Justin. This was very good, with all details explained. Price was extremely competitive, and a date was set for the installation. The engineer arrived on time, took me through what he was going to undertake, with the time frame. Following the installation, to engineer took me through how to set up the charger on our network and use it going forward. I have since had a follow-up call. I have to say they did everything they said they would do without issue, and I am pleased to highly recommend the company.
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EV installation
A fantastic customer experience from choosing, estimating and installing. From owner, support staff and installer a thoroughly polished hassle free service.. well done as a company and individually
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EV Charge point
After a long delay un-looping my supply from my neighbours. I finally scheduled an appointment to fit an EV Charge point at the end of my garden. The delay meant I had to reschedule many times, but the office staff were always cheerful and accommodating. The job wasn't simple. Thick stone walls and a tricky location meant some hard work on a hot day. The standard of workmanship was very high. The electrician friendly, professional and hard working. I am a happy customer who would recommend anyone needing electrical work to give Justin Bucknell Electrical a try.
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Excellent service from start to finish
We used Justin and his team to install an EV charger and some external lights as well as for one or two maintenance jobs around the house. Service was superb from beginning to end in terms of planning, clarity as to cost and what was required and then installation. Our installer (Kieran) was great and took obvious professional pride in what he was doing as well ensuring that everything was left clean and tidy at the end of the day. I would have no hesitation in recommending them.
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Generally Poor in all Aspects
I have entered a date for the ‘Work Completed ‘because I am unable to complete the review without doing so BUT: it was not completed by Bucknell. They attended my home on June 14 2023 I was taking delivery of a new Electric Vehicle the next day and he had assured me verbally that I would have a working charger ‘no matter what’. The work was sloppy: loose connections in the fuse box and a poorly connected wire inside the actual unit that needed a further electrician's visit a few months later because it had failed. They left debris where they had drilled and also in the back of the fridge, which they had not covered. They smoked on the premises, filled the house with the smell and left butts in the drive. Having taken twice as long as he stated during the survey, they downed tools at 17:00 and refused to return unless I paid extra. They claimed I needed an Earth for the boiler [In unnecessarily fiddling about with it we found we had no hot water afterwards & a broken panel in the kitchen] but I have since been told by more than one professional electrician and a surveyor there was no regulatory necessity for this. Indeed there had already been an EV Charger fitted by the previous owners of the property. When I tried to complain he became very unpleasant and this has now dragged on for over a year. I wish I had never heard the name Justin Bucknell and, in my opinion, people, especially vulnerable or pensioners, should think carefully before considering employing him.
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Not a great experience
I decided to use JBE because of their good reviews. I don't love writing bad reviews, but from my own personal experience I wouldn't use them again, and therefore feel like this review is necessary. Long story short, I had a fault somewhere in my house that kept tripping the fuse box. I would say my experience started off really well - they organised to come see me quickly which was great, but then they never found the fault (despite looking for quite a long time), the fix they tried actually made things worse, and I had to pay another electrician to come undo what they did, and find / fix the fault. The other electrician found the fault in less than an hour, and fixed everything in an hour and a half (including a trip to the shops). In addition to the issues with the actual fault finding, JBE also sent out a different electrician to look at the fault to the one they sent out to fix it, which I am sure added to the issues. Both electricians had to leave early (and not because they had to go to a different job, one of them was going off on holiday and had to 'sort out his van' - it was about 9.30 am, he *was* on holiday from the next day, but wasn't travelling anywhere). And finally, when the invoice eventually came to me, it also came with a slightly angry note saying it was overdue, despite the fact I had never been sent it before. A lot of people seem to have had a good experience, so maybe I just got unlucky, but I won't be using them again.
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Efficient & Tidy
The quote process was very smooth and quick via video conferencing. The work was completed to time and Max did a good job and was very tidy which is always appreciated.
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Across 20 electricians in Bicester, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
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WINNER of Which? Trusted Trader February 2018! As a proud electrical company, we’re deeply passionate about delivering high quality work and unparalleled customer service. This commitment to excellence has enabled us to grow and establish ourselves across the general areas of Bicester, Thame, Aylesbury, Abingdon, Banbury, Oxfordshire, Buckinghamshire and beyond. EV charging, EV charger, EV installation, EV installers, Solar panel maintenance
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Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerWant an extra legitimacy check? Run the Cowboy Checker on Justin Bucknell Electrical Limited before you contact them.
Run Cowboy Checker →Justin Bucknell Electrical Limited has 226 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Justin Bucknell Electrical Limited has 226 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Justin Bucknell Electrical Limited's 226 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 2 independently sourced credentials for Justin Bucknell Electrical Limited, including REFCOM (F-Gas register), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
They state on their own website that 6 Year Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
Justin Bucknell Electrical Limited's website has been online since 2015, according to the public domain registry. This dates the website, not necessarily when the business began trading.
Known for: Friendly & polite · Professional · Punctual
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
