“James did a fabulous job of fitting my new kitchen. Really knowledgable and helpful from beginning to end. Can’t recommend highly enough!”
Public evidence profile
JW Carpentry and Kitchens
Review quality
No reviews in 12 months
Only 4 reviews held yet.
No Trust Score yet
- Rated 1.9 from 4 reviews
Newest review July 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about JW Carpentry and Kitchens
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See the full verification checklist for JW Carpentry and Kitchens →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
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Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
1.9out of 5
Where these reviews are published
- Checkatrade4 reviews · 1.9 avg
Highlights
Detailed reviews
These are the individual reviews we hold for JW Carpentry and Kitchens, including the highlights above. The 4 headline total is the review volume reported across public review sources.
James came to mine to measure all the kitchen doors which i wanted replacing. He gave me a catalogue so i can look at door models in order to get a accurate quote. He said he should get the quote with a week. I felt confident he was reliable at that point. Once the week has passed i reached out, once, then another couple of times (allowing a week in between) but James just ghosted me. Massive waste of time. Thanks James 👌🏻
James abandoned the job unfinished and left the kitchen with many faults. He botched installing the kitchen sink while cutting compact laminate which we will need to replace at extra expense. The kitchen cupboards were misaligned. The fridge-freezer protrudes from the unit. He did not start many other jobs. After saying the work would take two weeks, he still had not finished after a month and never returned. He ghosted us, insisted the invoice got paid, and refused to answer the phone. He also never returned our house key so we had to change the locks. His employment has been a disaster!
Sources
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Review sources
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About
Kitchens in Burgess Hill, West Sussex.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
"Architect" is a title protected by law - only people on the official Architects Register (held by ARB) may use it. Confirm they're on it before you commission a design.
Check the Architects RegisterOnly someone on the Architects Registration Board (ARB) register may legally call themselves an 'architect' in the UK. Ask for their ARB number and check it free at arb.org.uk. An 'architectural designer' or 'technologist' is a different, unregistered role (often capable, but not the same protection).
Agree how they charge before any work starts (a percentage of the build cost, a fixed fee, or an hourly rate) and exactly which stages it covers (concept design, planning application, building-regulations drawings, work on site), so there are no surprises later.
Confirm what they will actually handle versus what is excluded (the planning application, the building-control drawings, and whether they will administer the builder's contract on site), and get it, and a portfolio of similar projects, in writing.
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Common questions about JW Carpentry and Kitchens
Is JW Carpentry and Kitchens a legitimate business?
JW Carpentry and Kitchens has 4 independent public reviews, rated 1.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about JW Carpentry and Kitchens?
JW Carpentry and Kitchens has 4 public reviews, averaging 1.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know JW Carpentry and Kitchens' reviews are genuine?
JW Carpentry and Kitchens' 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.