“Kevin and his grandson fitted my new boiler and based on the experience, I will definitely be asking them to perform the annual service good forward. They arrived on time, answered any questions, took care to protect the carpets etc, finished the job on time and ensured they left my home neat and tidy once finished. An unforeseen issue with the boiler installation was resolved at minimal extra cost and with no fuss. Thank you Kevin and grandson(sorry I forgot your name!).”
Public evidence profile
KAD Heating & Plumbing Services Limited
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
No Trust Score yet
- Rated 4.6 from 14 reviews
- 1 credential shown
Newest review June 2025
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Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesWhich? Trusted TraderSee detail →
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.6out of 5
Customers often mention
Based on the 15 reviews with a star rating
5 stars13
4 stars2
3 stars0
2 stars0
1 star0
Where these reviews are published
- Which? Trusted Traders14 reviews · 4.6 avg
Highlights
“I have used KAD Ltd for a boiler service and repair on 2 occasions in 2019 and 2021. That was good value work which was done well. However my experience in 2023 has been of very poor communication phone/text/email led to no show for a routine service request and no communication to explain. Most recently no response by phone or text to a repair request either. Hence, I would not recommend this company based on my most recent experiences.”
“We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again.”
Detailed reviews
Great service
We needed to replace a kitchen tap which involved making adjustments to the under sink plumbing. Kevin was great, got on with the job, answered any questions we had, and left everything neat and tidy. He also even did an extra job for us for a small additional cost. Courteous, honest, reliable and reasonably priced, we’ll definitely be using Kevin again for any future plumbing needs.
On time, polite, professional and good clean job
Kevin and his grandson fitted my new boiler and based on the experience, I will definitely be asking them to perform the annual service good forward. They arrived on time, answered any questions, took care to protect the carpets etc, finished the job on time and ensured they left my home neat and tidy once finished. An unforeseen issue with the boiler installation was resolved at minimal extra cost and with no fuss. Thank you Kevin and grandson(sorry I forgot your name!).
Mixed experiences
I have used KAD Ltd for a boiler service and repair on 2 occasions in 2019 and 2021. That was good value work which was done well. However my experience in 2023 has been of very poor communication phone/text/email led to no show for a routine service request and no communication to explain. Most recently no response by phone or text to a repair request either. Hence, I would not recommend this company based on my most recent experiences.
Endorsement Reference - Recommendation
We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again.
Endorsement Reference - Outstanding Heating Engineer and Plumber
I have used Kevin Dwyer?s services since 2012 when I came across him as a Which magazine highly recommended local trader. He is both a versatile plumber and an outstanding heating engineer, who is both honest and very competitive price-wise. On his last visit in January, he ably unblocked a drain, did a fiddly repair on our quite ancient toilet cistern, and repaired a leaky tap. i will never forget the occasion years ago, when 2 other recommended heating engineers had stated that my then 16 year old Vaillant boiler was beyond economic repair, one charging us £90 for his visit and opinion; and then Kevin spent 2 hours on a Saturday afternoon persevering with mending it, replacing parts, and charged me less than £100; with the boiler then giving great service without major faults for a further 6 years, until last year when Kevin installed a new Vaillant for me at a price £100s of pounds less than many of his competitors! A great guy and a great advert for the heating and plumbing industry!
Read the other 11 detailed reviews on this pageShow fewer reviews
Endorsement Reference - Best & nicest plumber - no hesitation in recommending
We had a major fire. As a result we redid our kitchen area & installed new bathrooms. Kevin was our builder?s chosen plumber. I soon lost contact with the builder but 16 years on Kevin is still my go to plumber and the plumber I recommend. He attends to both major and minor plumbing matters from installing new boilers, bathrooms & under floor heating to dealing with leaks, replacing tap cartridges etc. I can be a demanding client and Kevin has never let me down or disappointed me.
Endorsement Reference - Helpful hands
I have used KAD over a period of several years, perhaps 10 occasions, when some jobs have been simple and others more complex the end result has always been good, helpful and to our liking.
Endorsement Reference
Endorsement reference
Emergency plumbing works to change a broken and gushing 1st floor toilet tap
Endorsement Reference - Very professional
Has done variety of plumbing work, 1 was a gas boiler service, the other one was quoted me for a whole new boiler and central heating system, also installed a new combi-boiler. Last job was only about 1-2 weeks Absolutely happy, honest, reliable, very well priced and very professional. Highly recommend.
Endorsement Reference - If you want a reliable plumber and heating engineer look no further
I have been using Kevin ever since I bought my house in 2000. He did all the plumbing and heating work. He is the only person I use to maintain and service my boiler, heating system and plumbing needs. He installed a new boiler for me and regularly services it. Hequotes a fair price and does what he says (even more than he quotes for). He is honest, reliable and trustworthy and would recommend him to anyone.
Excellent work
Kevin Dwyer installed our central heating boiler in 2010. A very good professional job. We call him every year to service the boiler and it has worked splendidly. This year, for the first time, there was a problem. Kevin came promptly. He identified the problem immediately, a valve needed to be replaced. He went out to get the valve, returned quickly and fixed the problem straightaway. In ten years we have always found Kevin to be friendly, reliable and professional. We recommend him highly.
Endorsement Reference - Recommendation
We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again.
Endorsement Reference - Best & nicest plumber - no hesitation in recommending
We had a major fire. As a result we redid our kitchen area & installed new bathrooms. Kevin was our builder?s chosen plumber. I soon lost contact with the builder but 16 years on Kevin is still my go to plumber and the plumber I recommend. He attends to both major and minor plumbing matters from installing new boilers, bathrooms & under floor heating to dealing with leaks, replacing tap cartridges etc. I can be a demanding client and Kevin has never let me down or disappointed me.
Endorsement Reference - Helpful hands
I have used KAD over a period of several years, perhaps 10 occasions, when some jobs have been simple and others more complex the end result has always been good, helpful and to our liking.
Endorsement Reference - Outstanding Heating Engineer and Plumber
I have used Kevin Dwyer?s services since 2012 when I came across him as a Which magazine highly recommended local trader. He is both a versatile plumber and an outstanding heating engineer, who is both honest and very competitive price-wise. On his last visit in January, he ably unblocked a drain, did a fiddly repair on our quite ancient toilet cistern, and repaired a leaky tap. i will never forget the occasion years ago, when 2 other recommended heating engineers had stated that my then 16 year old Vaillant boiler was beyond economic repair, one charging us £90 for his visit and opinion; and then Kevin spent 2 hours on a Saturday afternoon persevering with mending it, replacing parts, and charged me less than £100; with the boiler then giving great service without major faults for a further 6 years, until last year when Kevin installed a new Vaillant for me at a price £100s of pounds less than many of his competitors! A great guy and a great advert for the heating and plumbing industr
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Credentials and associations
1Credentials and memberships
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Sources
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Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about KAD Heating & Plumbing Services Limited
Is KAD Heating & Plumbing Services Limited a legitimate business?
KAD Heating & Plumbing Services Limited has 14 independent public reviews, rated 4.6 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about KAD Heating & Plumbing Services Limited?
KAD Heating & Plumbing Services Limited has 14 public reviews, averaging 4.6 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know KAD Heating & Plumbing Services Limited's reviews are genuine?
KAD Heating & Plumbing Services Limited's 14 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is KAD Heating & Plumbing Services Limited qualified and accredited?
We hold 1 independently sourced credential for KAD Heating & Plumbing Services Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.