Lambert Heating & Renewables Ltd

Terry did a boiler and heating installation for me about ten years ago. That was a great job but since then he’s become very technically aware and is at the forefront of the industry. If there’s a tricky job or something where perhaps other advice doesn’t seem right, I’ll always do my best to get Terry to do the job.

Terry completed a checkup on my boiler and kept me fully informed on progress throughout. I was very pleased to get a full update on the status with clear understanding and informative advice on ongoing care and maintenance. Terry is a complete professional and I would definitely recommend his expertise to contacts and friends.

Terry recommended a replacement during a recent annual service for my old combi boiler, which was identified to have been leaking through the heat exchanger. He didn't charge for the annual service and suggested a like-for-like replacement rather than upselling and provided a quote for pretty promptly and was patient in explaining different options for accessories. He was punctual on the day and clearly explained the steps he was going to take. As he was mixing pointing for the external wall he was even kind enough to fix the pointing above my bedroom window. After the installation I found an issue with the filling loop repressuring the boiler excessively. It was unconnected to the installation but Terry followed up on the phone and came out in person to check the issue for me in any case. I am pleased with his dedication to a providing a quality service. Would recommend him if you're after a knowledgeable and reliable tradesman.

I have being using Terry for over 5 years to regularly service and repair my boiler. Initially, when I moved into my flat I went through a lot of different engineers, who either continually misdiagnosed or kept trying to get more money out of me, that is until I found Terry. He has been able to diagnose and repair my boiler when others have failed. He also charges a much more reasonable price to do so. Recently the boiler (this is an old boiler) has been playing up. So I contacted Terry to come take a look. He talked me through the issue and explained that the work would cost about half what a new boiler would set me back, but as the boiler was getting on and said he could not guarantee that something else would not go wrong. He explained that the new boiler would come with a guarantee. Terry kept in contact with me that day, discussed my options, requirements and various pricing and gave me a quote that afternoon, having had my parents boiler replaced last year, I can say it was very fair. Due to where the old boiler was seated I want the new one is a slightly different location, which involved moving a cupboard. Terry arranged for the cupboard to be taken down and put back up in the new position and because he had taken the time to identify what I wanted, this was all covered by the original quote, no additional/hidden charges. I will continue to use Terry and am happy to recommend him.

Terry was recommended by someone we knew. When our Worcester boiler was not keeping pressure and the radiators were all checked and ok for air, I didn’t know what was wrong, my usual plumber had turned off his phone. I contacted Terry and he was really approachable and helpful when I called and gave me pricing without even asking and said to text him with my details. After doing so he contacted me a few days later to arrange a date and came to do the boiler service. This was much needed, the unit was stripped and the leak found and part replaced, he showed me what he was doing and obviously is passionate about his work. The boiler was serviced and re pressurised and now works perfectly. He was very tidy and enjoyed having a chat as well. Would use his services again in an instant. Thanks so much- and I appreciate you also tightening my leaking outside tap- that was a great help so I can water the garden.

i have had my boiler installed 10 years ago by Terry .It has been a difficult job with changing all the pipes from one side of the flat to the other and several other obstacles which made other teams to reject the job as too complicated. Terry not only didn't fear to take the job but he had finished it in 2 days . He is very knowledgeable, efficient, focused, and he works very tidy. I was so pleased with the way he works that i have never used anybody else to to look after my boiler since. He is very prompt with emergency situations and sometimes even gave me guidance over the phone for minor problems which he didn't need to attend. Highly recommended.

My mother's old boiler finally packed up - she had no heating and no hot water. I found Lambert Plumbing and Heating through Trusted Traders. Despite the busy time of year, Terry gave up his weekend to do a major installation at short notice and dealt capably with numerous challenges. (The old boiler was situated in a hugely inconvenient location, near the centre of a small block of flats with an 8m run to the outside wall and no flue inspection hatches). She now has a lovely new Worcester Bosch compact combination boiler installed in a different location. I'm very pleased with the service he provided and will not hesitate to recommend Terry to my friends and colleagues. Terry, thank you for looking after my mum so well.

Terry Lambert, Plumbing and Heating Engineer is the most trustworthy, kind and diligent heating expert. Most gas engineers I had called out in the past said that the boiler was unfit for use and the 8 metre flue run an impossible job. Terry came round and went through all the options. He also fitted in the work between other jobs at the weekend. Now I have hot water and radiators that work. Terry Lambert is kind, quiet, hard working and the most dedicated workman I have come across. Book him and you will not regret it.