- Source checked
- 25 Jun 2026
Public evidence profile · Checked June 2026
Lock Doc Ltd
How quickly they respond
24/7
Credentials & registries
Which? Trusted Trader
Trust Score
38out of 100
- Rated 5.0 from 7 reviews
- Reviewed 10 months ago
How this score is worked out
Rating5.0 / 5
Review volumeLow · 7
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say22.2 of 60
Independent checks11 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0.8 of 10.1
- Ways to reach them10.1 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Response evidence
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Public response evidence
How quickly they respond
What their website advertises:
- 24/7
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From Which? Trusted Traders
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Sunday
- 12am–11:59pm
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Source-listed gallery
14 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders7 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Lock Doc Ltd, including the highlights above. The 7 headline total is the review volume reported across public review sources.
Excellent service all round
Responded promptly to the message I left and although it wasn't an emergency came to repair my lock the same day. Polite, efficient and reasonable priced. Would definitely use again and would recommend 100%.
Friendly, helpful and efficient locksmith
We have used Lock Doc/Kai for his services twice in the last couple of years, firstly to change our lock when we moved into a new house and then more recently when we had an issue with the lock on another door. Both times he has responded quickly to my message and came out very soon afterwards. He was incredibly helpful, knowledgeable, friendly and efficient. I would absolutely use his services again and would definitely recommend Kai.
Endorsement Reference
Had a conservatory door that would not lock or open any more. Contacted Kaj who came the next day. He put a temporary lock on so the door would open and close whilst we waited a very short time (one day) for a new mechanism he didn't have on his van. Brilliant communicator, friendly, professional and a nice guy. He did the job with no fuss and did not cost loads of money.
Endorsement Reference
Front door lock was jamming. Within the hour locdoc had responded, visited and resolved the issues.
Endorsement Reference
I had an issue with being unable to close my front door .I rang lock doc in a bit of a panic as I was on my way to work and obviously couldn't leave the door open all day.I was greeted by a reassuring voice and Kaj from lock doc was able to assist me and arrived within 20 minutes. I immediately felt reassured when he arrived as he told me it was just a small adjustment to the door that was needed .He was able to confirm that the total charge would be only £65.Kaj was able to rectify the problem quickly talking me through exactly what he had done .I wouldn't hesitate to use him or recommend him again .Its great to receive such a high level of customer service
Read the other 1 detailed review on this pageShow fewer reviews
Endorsement Reference
I had an unfortunate situation where I accidentally locked myself out of my house after taking my dog for a walk. In my attempt to get back in, I damaged the lock. I called Loc Doc, and they were a lifesaver! They arrived quickly, gained entry into my home, and replaced the damaged lock with a new one. The locksmith was professional, efficient, and very understanding of the situation. The whole process was smooth and stress-free. I highly recommend Loc Doc for anyone in need of a reliable and skilled locksmith!
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
NO CALL-OUT FEE NO HIDDEN COSTS Welcome to Lock Doc Ltd – your independent 24/7 locksmith service covering Kent and Sout East London, with on-site arrival within 1 hour.* We provide fast, reliable service, specializing in the installation of industry-leading brands. Whether you need new locks, uPVC repairs, access control, or emergency lockout assistance, just give us a call for a FREE, no-obligation quote. We’re fully insured and offer a 12-month guarantee on all parts. Lock Doc Ltd is your A-Z solution for all things locks!
Services they list
Comprehensive locksmith serviceEmergency locksmith serviceMasterkeyed systemsUPVC lock specialists
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7
- Insurance: Fully insured
- Areas served: Kent, South East London
- Good to know: Free quotes · No call-out fee · Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Locksmithing isn't government-regulated in the UK, so anyone can trade as one. The Master Locksmiths Association vets, inspects and background-checks its members - a useful extra assurance for this trade.
Find an MLA-approved locksmithGet the call-out fee AND the total price agreed in writing before they set off. Emergency locksmith overcharging is a common complaint.
Be wary of anyone who insists on drilling the lock straight away: most locks can be picked open, and drilling then selling a replacement is a known upsell.
Look for a locksmith approved by the Master Locksmiths Association. The MLA vets and inspects its members, and locksmithing is otherwise unregulated.
Want an extra legitimacy check? Run the Cowboy Checker on Lock Doc Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Lock Doc Ltd
Is Lock Doc Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Lock Doc Ltd a legitimate business?
Lock Doc Ltd has 7 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Lock Doc Ltd?
Lock Doc Ltd has 7 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lock Doc Ltd's reviews are genuine?
Lock Doc Ltd's 7 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Lock Doc Ltd qualified and accredited?
We hold 1 independently sourced credential for Lock Doc Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Lock Doc Ltd insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does Lock Doc Ltd specialise in?
Lock Doc Ltd lists specialist services including Comprehensive locksmith service, Emergency locksmith service, Masterkeyed systems, UPVC lock specialists. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Lock Doc Ltd cover?
They state on their own website that they cover Kent, South East London. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.