Locksmith
Lock East Ltd
Response readiness
24/7
Trust score
58out of 100
Rating4.9★
Review volume60
Evidence breadth1 independent public source
Profile statusListed
Response evidence
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Lock East Ltd
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for Lock East Ltd →Public response evidence
Response readiness
Website availability claim:
- 24/7
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Highlights
"Luke was very helpful - Kept me up to date with progress and timescales and importantly, did a great job with the locks. Have used Lock East twice now, wouldn’t choose to go anywhere else"
"Superb, could not have been better or quicker, solving a challenging problem that made life difficult for us."
"Luke was friendly, professional and really helpful. Our lock was narrow so he had to source an alternative replacement. The only increase in charge was to cover the more expensive lock even though he had to come out twice. If we have any future lock problems we’ll be giving him a call."
Detailed reviews
Showing the 20 reviews we hold full text for. The 60 headline total is the review volume reported for Lock East Ltd across public review sources.
Luke was very helpful - Kept me up to date with progress and timescales and importantly, did a great job with the locks. Have used Lock East twice now, wouldn’t choose to go anywhere else
Superb, could not have been better or quicker, solving a challenging problem that made life difficult for us.
Luke was friendly, professional and really helpful. Our lock was narrow so he had to source an alternative replacement. The only increase in charge was to cover the more expensive lock even though he had to come out twice. If we have any future lock problems we’ll be giving him a call.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
Locksmith in THETFORD, Norfolk.
What this business says about itself
From their own website
What this business says about itself
Online since 2022. Their website domain was first registered in 2022, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Emergency availability: 24/7
- Guarantee: Satisfaction Guarantee
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Check them yourself
What to check before you hire
Worth checking yourself
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
Locksmithing isn't government-regulated in the UK, so anyone can trade as one. The Master Locksmiths Association vets, inspects and background-checks its members - a useful extra assurance for this trade.
Find an MLA-approved locksmithGet the call-out fee AND the total price agreed in writing before they set off — emergency locksmith overcharging is a common complaint.
Be wary of anyone who insists on drilling the lock straight away: most locks can be picked open, and drilling then selling a replacement is a known upsell.
Look for a locksmith approved by the Master Locksmiths Association — the MLA vets and inspects its members, and locksmithing is otherwise unregulated.
Want an extra legitimacy check? Run the Cowboy Checker on Lock East Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Lock East Ltd
Is Lock East Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
What do customers say about Lock East Ltd?
Lock East Ltd has 60 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lock East Ltd's reviews are genuine?
Lock East Ltd's 60 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Does Lock East Ltd guarantee their work?
They state on their own website that satisfaction Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.