"I approached Locktec in order to get me out of a position where I was very unhappy with my current security provider. I was impressed that I was recommended to stay with my current supplier to save money but they would be happy to help should I decide to go with Locktec. I decided to ask Locktec to do the work (on a BPT system) and they carried it out with courtesy , patience and efficiency given that the wiring was a bit of a mess and some of what used to work had stopped doing so. It is such a relief to be able to call on a business that can manage my security system's needs with no fuss and"

Public evidence profile
Locktec Security Group
Launch summary
Locktec Security GroupAuto Locksmith . Locktec Security Group has been vetted and approved by TrustATrader. Covering Ilford and the surrounding areas
Public proof summary
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Customer voice from the public record
"I’ve been a Locktec customer for 26 years (alarm) and 6 years (CCTV). Their service is consistently excellent: they upgraded our gate entry to a smooth mobile app, replace locks to meet security standards, and service equipment twice yearly. They’re reliably available for emergencies—answering by phone and usually onsite within an hour—even at night. Their charges are reasonable and often cheaper than local or online competitors. I highly recommend Locktec for professional, responsive, and good-value security services."
"Service was fantastic from start to finish. Thank you."
"I have used Locktec Security for about 15/17 years for my home alarm system. They are always very helpful and professional and great to deal with. Debbie and her colleagues are efficient and very well organised. I recently had a new alarm system installed by Glen. He arrived early which is always appreciated and did a great job. The new system was installed with minimum fuss and mess and is a win, win! Thank you Team Locktec!"
"As always excellent service from polite, friendly and experienced staff, cannot fault them"
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Review coverage and highlights
I approached Locktec in order to get me out of a position where I was very unhappy with my current security provider. I was impressed that I was recommended to stay with my current supplier to save money but they would be happy to help should I decide to go with Locktec. I decided to ask Locktec to do the work (on a BPT system) and they carried it out with courtesy , patience and efficiency given that the wiring was a bit of a mess and some of what used to work had stopped doing so. It is such a relief to be able to call on a business that can manage my security system's needs with no fuss and
I’ve been a Locktec customer for 26 years (alarm) and 6 years (CCTV). Their service is consistently excellent: they upgraded our gate entry to a smooth mobile app, replace locks to meet security standards, and service equipment twice yearly. They’re reliably available for emergencies—answering by phone and usually onsite within an hour—even at night. Their charges are reasonable and often cheaper than local or online competitors. I highly recommend Locktec for professional, responsive, and good-value security services.
Service was fantastic from start to finish. Thank you.
Trust checks and red flags
Endorsements from other traders
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Customer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
I approached Locktec in order to get me out of a position where I was very unhappy with my current security provider. I was impressed that I was recommended to stay with my current supplier to save money but they would be happy to help should I decide to go with Locktec. I decided to ask Locktec to do the work (on a BPT system) and they carried it out with courtesy , patience and efficiency given that the wiring was a bit of a mess and some of what used to work had stopped doing so. It is such a relief to be able to call on a business that can manage my security system's needs with no fuss and
I’ve been a Locktec customer for 26 years (alarm) and 6 years (CCTV). Their service is consistently excellent: they upgraded our gate entry to a smooth mobile app, replace locks to meet security standards, and service equipment twice yearly. They’re reliably available for emergencies—answering by phone and usually onsite within an hour—even at night. Their charges are reasonable and often cheaper than local or online competitors. I highly recommend Locktec for professional, responsive, and good-value security services.
Service was fantastic from start to finish. Thank you.
I have used Locktec Security for about 15/17 years for my home alarm system. They are always very helpful and professional and great to deal with. Debbie and her colleagues are efficient and very well organised. I recently had a new alarm system installed by Glen. He arrived early which is always appreciated and did a great job. The new system was installed with minimum fuss and mess and is a win, win! Thank you Team Locktec!
I have been very lucky to find locktec security system,spoke to Debbie who is very knowledgeable, offer good value for money and service. They have just upgraded my home alarm and set me up with the latest app to operate the system. They always provide excellent advice giving me peace of mind & thanks to Jack cook was very patient and helpful explaining the system & how the app works after installing the new system, highly recommend them no pushy sales ,just pure understanding of customer needs .many thanks Karim family
Debbie in sales and Glen during installation were expert and professional and above all friendly. I really enjoyed dealing with them at all stages. The alarm implementation itself was great and a minimum of fuss and appears to be working really well. I couldn't be more pleased.
As always excellent service from polite, friendly and experienced staff, cannot fault them
Locktec changed all our batteries for us , phoned up Monday and Debbie in the office fixed a slot for the next day so quick ! Adam came and was quick and throughly explained the panel again to lock and unlock as I use my key fob! I had trouble with my app a couple of day later and Debbie got him to come and sort it for me the same day I phoned. So pleased with how quickly and efficient this company are. Highly recommend them to anyone wishing to have alarms, lights or cameras fitted and any other work they do.

