My intention here is to warn people before they engage this company. If you have a simple blocked drain or drainage issues, then this company might be the one for you. Most of their positive reviews are vague and regarding very simple jobs and provide no insight into the quality of work they produce. Their website is well written and gives a false sense of quality, with accreditations that mean very little when you find yourself in a dispute over their extremely low standard of work and their unwillingness to reach a satisfactory conclusion.
Public evidence profile
London Drainage Facilities Ltd
Companies House
Active incorporated business
Only 4 reviews held yet.
No Trust Score yet
- Rated 0.7 from 4 reviews
- Reviewed 4 months ago
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about London Drainage Facilities Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for London Drainage Facilities Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
0.7out of 5
Customers often mention
Where these reviews are published
- Checkatrade4 reviews · 0.7 avg
Detailed reviews
Complete nightmare . They were tasked with fixing a leak in the property next to mine, in the process of which they narrowed the communal pipes so much that my toilet and shower kept blocking. It took 18 months and thousands of pounds for them to find the fault (while they were gaslighting me into believing there was a separate issue with my own plumbing). Best of all, London Drainage eventually broke and had to replace my toilet (which was never the problem to begin with). They have yet to fix the actual fault - but I was just informed that they needed to reschedule that appointment too.
Placed trust in them and paid 2hrs upfront which they confirmed that I will be refunded if they do not spend the full 2 hours on site. They came in for 20mins and weren't able to do the job because they couldn't remove the bath panel. I was happy for them to come back to use the remaining 1hr and a half but was told I was charged the whole hour and I need to pay another hour upfront. They should have made it clear that the 1st hour is unrefundable if they are charging upfront. Their response was misleading hence couldn't trust them any longer.
Terrible after-sales service, once they have your money, they don't care.
Companies House registration
ActiveActive incorporated business
London Drainage Facilities Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Files small company accounts at Companies House (2025).
Legal nameLondon Drainage Facilities Ltd
Company number05419271
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2005)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 21 years on the register also points to an established business rather than a brand-new one.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Ongar, Essex.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingIndependent sources agree they've been operating since at least 2005. That's 21 years, confirmed across 2 separate sources.
Company registered2005Website online since2005First public review2021
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on London Drainage Facilities Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about London Drainage Facilities Ltd
Is London Drainage Facilities Ltd a legitimate business?
London Drainage Facilities Ltd has 4 independent public reviews, rated 0.7 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about London Drainage Facilities Ltd?
London Drainage Facilities Ltd has 4 public reviews, averaging 0.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know London Drainage Facilities Ltd's reviews are genuine?
London Drainage Facilities Ltd's 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is London Drainage Facilities Ltd a registered business?
London Drainage Facilities Ltd is a registered business on Companies House (company number 05419271), incorporated 8 Apr 2005, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
When was London Drainage Facilities Ltd's website registered?
London Drainage Facilities Ltd's website has been online since 2005, according to the public domain registry. This dates the website, not necessarily when the business began trading.
