Public evidence profile

London & Surrey Gas Services Ltd

PlumberRaynes Park3.3313 reviews · 3 independent public sources
Companies House
Active incorporated business

Newest review we found is from August 2021.

No Trust Score yet

  • Rated 3.3 from 313 reviews across 2 review sources

Newest review August 2021

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

3.3out of 5
313 reviews in public evidenceReviewed on public review sources since 2017Most recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 60% of reviews we've read
  • Fast & efficientMentioned in 40% of reviews we've read
  • PunctualMentioned in 40% of reviews we've read
Where these reviews are published
  • Checkatrade311 reviews · 3.3 avg
  • MyBuilder2 reviews · 5.0 avg

Highlights

Turned up on time! Great service and really friendly staff

AnonymousCheckatrade5.0 rating

Called to arrange a boiler service on our Worcester boiler and the office staff were extremely helpful. They arranged an appointment at 8am the following day. The engineers arrived on time and completed the service without any delay. I would highly recommend and will continue to use London and Surrey Gas Services for our annual services. Thank you for the excellent service from start to finish.

AnonymousCheckatrade5.0 rating

Service of back-boiler Very positive experience. Fast and friendly communication. It was easy to book an appointment when convenient for us. The gentleman who came to do the service was friendly and very competent. Would use again.

inger_24MyBuilder5.0 rating

Detailed reviews

These are the individual reviews we hold for London & Surrey Gas Services Ltd, including the highlights above. The 313 headline total is the review volume reported across public review sources.

Anonymous

My gas hob work has been book days in advances and I called twice on the day to make sure enerthing is assigned. However no engineer showed up. And received a call after the appointment slot, they are saying sorry it was cancelled due to no engineer has gas qaualification. Oh my god! I cannot believe it happens with them. They are leaving me drying with rebooking me to the other gas engineer on the same day, and they are asking me to wait till next week 5 days later for another appointment and meanwhile we dont have hob to cook and we have children and old people at people. That is just bad.

Checkatrade
Companies House registration

Active incorporated business

Active

London & Surrey Gas Services Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameLondon & Surrey Gas Services Ltd
Company number03709580
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2024)
Previously traded asSYNX ENTERPRISES LIMITED (until 1999)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 27 years on the register also points to an established business rather than a brand-new one.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

In Raynes Park, London.

Areas served

LondonRaynes Park

The areas they list covering on a public directory; confirm they cover your address before you book.

Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 1999, so at least 27 years. They appear in 2 separate independent sources.
Company registered1999First public review2017
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on London & Surrey Gas Services Ltd before you contact them.

Run Cowboy Checker
Good to know

Common questions about London & Surrey Gas Services Ltd

Is London & Surrey Gas Services Ltd a legitimate business?

As of 6 Aug 2026, we hold 313 independent reviews across Checkatrade and MyBuilder for this business, and Companies House lists (no. 03709580) as active, checked 10 May 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about London & Surrey Gas Services Ltd?

London & Surrey Gas Services Ltd has 313 public reviews, averaging 3.3 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know London & Surrey Gas Services Ltd's reviews are genuine?

London & Surrey Gas Services Ltd's 313 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is London & Surrey Gas Services Ltd a registered business?

London & Surrey Gas Services Ltd is a registered business on Companies House (company number 03709580), incorporated 8 Feb 1999, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has London & Surrey Gas Services Ltd been trading?

London & Surrey Gas Services Ltd has been reviewed on public sources since 2017.