
Public evidence profile
Lucking Utility Services Limited
About Lucking Utility Services Limited
Water Leak Location . Lucking Utility Services Limited has been vetted and approved by TrustATrader. Covering London, South East & East Anglia
What customers say about Lucking Utility Services Limited
Highlights
"From start to finish Lucking we're brilliant. We had a slight issue as our mains water supply is join with our neighbour and could only be accessed on their property. Lucking were happy to discuss all aspects with us both, kept all parties in the loop for scheduling and progress. Their work ethic is fab, got stuck in, when the task got difficult they kept going even when it was getting damp and dark. Our water supply was reinstated, we now have all plastic pipes and the worry of lead leakage into our water is totally gone."
"The 2 Danny's attended my property on 31st October to carry out a lead replacement and fit an internal stopcock that was accessible. I was advised to have this done as I'm installing laminate flooring and didn't want potential problems at a later date. Both guys arrived on site early and got straight on with work and were even digging and moling in the heavy rain! The job went very smoothly for them and the stopcock and check valve are easily accessible in my under stairs cupboard. Both Danny's took great pride in their work and I would highly recommend Lucking Utility Services"
"Lucking provided a great service, going above and beyond. We replaced a lead pipe from our new property to the road and moved our stopclock. Would recommend."
Detailed reviews
Lucking provided a great service, going above and beyond. We replaced a lead pipe from our new property to the road and moved our stopclock. Would recommend.
From start to finish Lucking we're brilliant. We had a slight issue as our mains water supply is join with our neighbour and could only be accessed on their property. Lucking were happy to discuss all aspects with us both, kept all parties in the loop for scheduling and progress. Their work ethic is fab, got stuck in, when the task got difficult they kept going even when it was getting damp and dark. Our water supply was reinstated, we now have all plastic pipes and the worry of lead leakage into our water is totally gone.
The 2 Danny's attended my property on 31st October to carry out a lead replacement and fit an internal stopcock that was accessible. I was advised to have this done as I'm installing laminate flooring and didn't want potential problems at a later date. Both guys arrived on site early and got straight on with work and were even digging and moling in the heavy rain! The job went very smoothly for them and the stopcock and check valve are easily accessible in my under stairs cupboard. Both Danny's took great pride in their work and I would highly recommend Lucking Utility Services
After realising we had a water leak of which was not visible work was done by our water company only to be told the leak is on our property. Luckings Utility Services were contacted. A video was requested of the new pipe run and photos were taken of where our existing Stop Cock was. A Quotation was sent to me of which we accepted. On the day the repair was booked in for 3 very politie men turned up at my property. With first impressions over I felt at rest, all 3 men worked through out the day even in persistent Rain. Job done All clean Thankyou to Danny,Danny and Jonny Thanks Luckings.
Wouldn’t hesitate to recommend Lucking Utility Services. A challenging 100 meter run for a new water main across 3 neighbours gardens was completed with the highest levels of expertise, little disruption and with a completely professional approach and attitude throughout. Big thumbs up from me.
I had Lucking Utility Services attend to some emergency works that was discovered whilst having a new drive way. The response and turnaround of the works were second to none. The attending team were amazing and very professional. Especially as a new drive way was nearly finished. I would highly recommend to anyone with any utility issues.
I found Lucking services staff very helpful and courteous . They fan a French water pipe under my home . I had daily updates on the progress of the work which was very helpful I would highly recommend recommend this company for any major and minor burst water pipe issues
The makings of a good company is how they deal with complications. Williams team are lovely and on the face of it did a good job in replacing our lead pipe. Unfortunately their initial survey nor main work picked up that there was a main pipe connection to our external tap that was cut during the works. Hence, after querying this disconnection, instead of discussing how this could be addressed and coming to a suitable arrangement given the unexpected circumstances, William instead issued the invoice and threatened a debt collection process if we didn’t pay within 4 days.
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