Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Lw home improvements is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameLw home improvements
Company number14738053
Incorporated
Registered activityRoofing
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 3 years on the register also points to an established business rather than a brand-new one.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on Checkatrade.
Respectful and tidy in your home: “left the property clean and tidy.” · Checkatrade, 21 Mar 2026
Quick to respondQuoted from 3 reviews
“William was really quick to respond to the job and came round the same day to give me a quote.” · Checkatrade, 29 Aug 2025
“He contacted me straight away with a phone call and that same day inspected the issue” · Checkatrade, 17 Jun 2025
“I started the request at 9pm on Monday. William and team were at my home at 8.30am Tuesday.” · Checkatrade, 1 Oct 2024
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Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
225 reviews in public evidence10 reviews in the last 12 monthsReviewed on public review sources since 2020Most recent review Cross-checked across 3 review sources
Often reviewed for
Roofing7 reviews
Tiling3 reviews
Customers often mention
Friendly & politeMentioned in 28% of reviews we've read
Where these reviews are published
Checkatrade198 reviews · 5.0 avg
MyBuilder23 reviews · 4.8 avg
Rated People4 reviews · 5.0 avg
Highlights
“A very quick response to my call and came the following day to look at what was needed for leaking gutters and repairs to the conservatory tiled roof. William gave some good advice on what was needed to solve the problems and started the job within a couple of days. His team were really good and completed the job really well and left the property clean and tidy. Additional work was needed to replace some of the lead flashing and William provided photographs of the problem with a full explanation. We are really impressed with the work completed and would recommend WH Home Improvements.”
“Repair to guttering, clean and fascia’s cleaned . Quote given and job completed in good time and professional manner”
“Prompt -on time, kept me informed all the way, Job completed on time, excellent all round impression, would certainly recommend to anyone. professional.”
Detailed reviews
These are the individual reviews we hold for Lw home improvements, including the highlights above. The 225 headline total is the review volume reported across public review sources.
Customer5.0 / 5 ·
Verified by Checkatrade
William was really polite and helpful on the phone. I felt very confident asking him to do the job, as he explained the procedure well and provided photos of the damage on the roof and the repair afterwards. I would certainly use him again and recommend him
Customer5.0 / 5 ·
Verified by Checkatrade
Extremely efficient keeping me informed throughout the process. The job was professional done and exactly what was needed.
Gail L5.0 / 5 ·
William was really quick to respond to the job and came round the same day to give me a quote. The work was done two days later which is much appreciated. Everything was as expected and quoted for. I'll definitely use WH Home Improvements in the future
Customer5.0 / 5 ·
Guttering
Great communication. Work completed within 36 hours of submitting request.
Customer5.0 / 5 ·
Verified by Checkatrade
Unbelievably fast communication from start to finish. Great quality work. Everything cleared and left tidy.
Would highly recommend
Read the other 10 detailed reviews on this pageShow fewer reviews
Customer5.0 / 5 ·
Verified by Checkatrade
Noticed some loose mortar on the ridge of my elderly mums house on the roof overlooking the garden. Concerned that the mortar or ridge tiles themselves could fall off I contacted WH Home Improvement via Check-Trade as an urgent call out. Within 1 minute I had a phone call from William and arranged for him to take a look the next day (a Sunday no less). Opted for Dry Ridge system as mum had numerous issues with ridge tiles coming loose over the years and reassuring that it comes with decent warranty. Looks very good and I’m relieved that hopefully the issue is sorted.
Customer5.0 / 5 ·
Verified by CheckatradeMultiple tile replacement following storm damage
This was the third time I'd used the company for essential and urgent repairs. Massive weight off your mind because they respond quickly, are readily available; the service is very professional and the team are personable. The job is done well and I've never had any issues thereafter. This all builds trust and I will continue to use the company as a result. Thanks.
Customer5.0 / 5 ·
Verified by CheckatradeRoofer and chimney repair
Excellent service from initial quote to completed job. Everything agreed at quotation was completed to a high standard and they cleaned up the site immaculately. Very fast and efficient and done with care.
Customer5.0 / 5 ·
Verified by CheckatradeTile repair on a three storey house
Friendly, reliable and professional service. We'll use them again if we ever need more works doing.
Customer5.0 / 5 ·
Verified by CheckatradeReplacement of wood baton, felt and flashing with replacement of tiles
William was excellent. His service was second to none. He contacted me straight away with a phone call and that same day inspected the issue of the chimney and the work was carried out and completed the very next day. Thank you team.
Customer5.0 / 5 ·
Verified by Checkatrade
William and his team replaced a dry verge for us, removed rotted timber and also added new fasicas and soffits. This is the 4th time I have used WH Home Improvements and I would recommend their service to anyone who needs roofing work done. Good communication, always turn up when they say they will and the pricing is fair. No issues with any of the work done to date and I think the team take care over what they do. They also clean up afterwards, which is appreciated.
Customer5.0 / 5 ·
Verified by Checkatradefascias replaced front and back
No complaints, contracted Friday, work started Monday and finished Tuesday, no mess and work looks great
Customer5.0 / 5 ·
Verified by CheckatradeRoof cleaning
The small team of two tradesmen took on the task of cleaning and treating my rather large roof. They worked extremely hard for over 4 hours not even stopping for refreshments. They did an extremely excellent job for which I am very satisfied and pleased with. I would happily recommend WH Home Improvements!
Customer5.0 / 5 ·
Verified by CheckatradeRoof repair and full soffits/gutters replacement
We had identified a leak in our roof. After making contact they came out quickly and made an assessment of the problem. They proposed us a solution and when this work could be undertaken.
They promptly action this and while we were so impressed with the work we then asked for the soffits, gutters and barge boards to be replaced. These were also done to a brilliant high standard.
The work was done promptly, and the lads were very hard working. The communication was brilliant and they were super reliable!! Highly recommended!!!!
Customer5.0 / 5 ·
Verified by CheckatradeSoffit and facia boards replacement and valley repair.
William and his team were punctual and efficient. They completed the work as requested and tidied after themselves, and I’m very pleased with the job they delivered.
Local context
Rated 5.0, above the local average for roofers in Darlington
Across 65 roofers in Darlington, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
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Sources
Where this information comes from
4 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
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About
We are a family run business and been offering our services to customers since established in 2006. We offer a full range of roofing and guttering services with the latest systems and products at reasonable and competitive prices. We are a fully insured company and all work undertaken is fully guaranteed!
How long they've really been tradingThey state they've been established since 2006, but the earliest independent source we can find is 2020. Worth asking them about the gap.
They say, established2006First public review2020Company registered2023
✓
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the roofer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
✓
Recently reviewed10 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
As of 29 Jul 2026, we hold 225 independent reviews across Checkatrade, MyBuilder and Rated People for this business, and Companies House lists Lw home improvements (no. 14738053) as active, checked 19 Mar 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Lw home improvements?
Lw home improvements has 225 public reviews, averaging 5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Lw home improvements' reviews are genuine?
Lw home improvements' 225 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Lw home improvements had recent public reviews?
Lw home improvements has 10 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Lw home improvements a registered business?
Lw home improvements is a registered business on Companies House (company number 14738053), incorporated 17 Mar 2023, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Lw home improvements specialise in?
Lw home improvements lists specialist services including Chimney Cowlings Installation, Chimney Cowlings Repair, Chimneys Repair, Concrete / Finlock Guttering, Dry Ridge Installation, Dry Ridge Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Lw home improvements been trading?
Lw home improvements has been reviewed on public sources since 2020.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured