Public evidence profile
M Spencer Plumbing & Heating Ltd
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.8 from 142 reviews across 2 review sources
- 1 credential shown
Newest review September 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about M Spencer Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for M Spencer Plumbing & Heating Ltd →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Customers often mention
Where these reviews are published
- Checkatrade89 reviews · 4.8 avg
- TrustATrader53 reviews · 4.9 avg
Highlights
“Fab all round. Thanks Matt. The house is much warmer now.”
“Can’t recommend Matthew enough. He stepped in to get heating and hot water sorted for my elderly parents when they were badly let down by someone else. His customer service ethos, his explanations, his care and the excellent workmanship. All perfect. Would certainly recommend.”
“Very impressed with the service we received, Matt arrived on time explained everything to us, and put sheets down on the carpets to protect them, Also left no mess. Would definitely recommend him, and if we need anything else doing he will be the first person we call.”
Detailed reviews
Replies to reviews
These are the individual reviews we hold for M Spencer Plumbing & Heating Ltd, including the highlights above. The 142 headline total is the review volume reported across public review sources.
Excellent
Would highly recommend. Beautiful work and really great guys! Thank you.
Contacted urgently as leak in my dads attic. Explained health situation with dad and he said he would call when he was on his way. Got call and met at my dads. Inspection and repair done quickly. Reasonable price and would definitely recommend.
Read the other 10 detailed reviews on this pageShow fewer reviews
Highly recommended. During these difficult times answered my call for help very quickly. Attended at stated time and carried out a clean and efficient job. Would definitely use Matt's services again.
Very polite. Good standard of work. Came out same day and in time stated. Would recommend
We called Matt to solve a problem with an unpleasant smell that we had coming from under our floor in the kitchen. Despite other theories what was causing the problem and no luck Matt came to our rescue! We found him to be extremely efficient, very knowledgeable and a clean and tidy worker. We would totally recommend him and will be calling him again when we have our new kitchen installed. Thankyou Matt. Victoria and Colin.
Reply from the business
Thanks for the kind review, stay safe and I hope to hear from you soon regarding your kitchen 👍🏻
Incredible response in these difficult times. Gent came straight out Early evening made the issue safe and returned the very next day with the parts to fix. Top service. Thank you !
Perfect from start to finish. They were out quickly, diagnosed the issue with our boiler and gave us a fair and balanced opinion on whether to replace it with a new model. When we opted for the replacement they had it ordered and fitted for us in no time at all and with no fuss. I'd very happily recommend M Spencer Plumbing and Heating to anyone.
Matt really pulled the stops out and completed the work in time for us moving in. Very pleased with the job he did. The house had an old back boiler heating system which needed updating to a combi boiler system which we thought may need completely replacing but Matt only replaced what was necessary saving us money. No hesitation in recommending him ⭐️⭐️⭐️⭐️⭐️
Matt had rescued me and drained my leaking hot tank and returned today to install me a new one.Excellent job. He also adjusted my radiators and now some that had not heated up properly for years are working well. This all done very cheerfully and with great good humour.
Reply from the business
Thank you for such positive feedback.
Matt and his team arrived on the Wednesday at 8am as promised. Their job was to fit a new boiler, new radiators , remove old gas fire knock through a wall to provide an appropriate space for our new log burner. They fitted the log burner , plastered the walls around the burner and fitted the hearth. They were all really friendly and i felt at ease leaving them in my home. Mat kept me upto date with the progress of the work and always asked before doing anything. When arriving home that evening I expected something that represented dusty building site however this was not the case the house was clear of dust and nothing was out of place. (Not that it even mattered ) They even went above and beyond by chasing our naughty dog down the road. By friday afternoon all the work was complete . We now have a lovely warm home complete with a cosy log fire. Thank you to you all for not telling me how problematic our house was going to be due to the structure (we had this previously)
Mr Spencer came to me well after normal working hours to deal with a massive leak from my hot water tank. He was cheerful, polite and friendly and drained my tank for me. I have asked him to return to install the new tank I need.
Very reliable and managed to act very fast. Excellent communication as I was not at the property and dealt with tenant. Highly recommend.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
M Spencer Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering all areas of Derbyshire, South Yorkshire and Nottinghamshire.
Areas served
ChesterfieldDerbyshire
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab)
- Insurance: public liability insurance
- Good to know: Finance available
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- HETAS (solid fuel/biomass) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on M Spencer Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
How long they've really been tradingOperating since at least 2015 (11 years), according to an independent source, not just their own word.
First public review2015Website online since2018
Good to know
Common questions about M Spencer Plumbing & Heating Ltd
Is M Spencer Plumbing & Heating Ltd a legitimate business?
M Spencer Plumbing & Heating Ltd has 142 independent public reviews, rated 4.8 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about M Spencer Plumbing & Heating Ltd?
M Spencer Plumbing & Heating Ltd has 142 public reviews, averaging 4.8 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know M Spencer Plumbing & Heating Ltd's reviews are genuine?
M Spencer Plumbing & Heating Ltd's 142 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is M Spencer Plumbing & Heating Ltd qualified and accredited?
We hold 1 independently sourced credential for M Spencer Plumbing & Heating Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is M Spencer Plumbing & Heating Ltd insured?
They state on their own website that public liability insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.