Marshall and McCourt Plumbing & Heating Contractors Ltd
61.7
Overall Trust Score · out of 100
From the average rating, number of reviews, how many platforms corroborate them, and whether the business is verified.
About
Verified central heating in Stockton-on-Tees, Durham.
Reviews
3.3out of 5
Highlights
"Very friendly top service will be using them again"
"M&M refitted my bathroom. There were some issues along the way with pipe work, the shower screen, and the fittings. This meant the job took considerably longer time than the initial estimate. However, I can’t fault the professionalism of the team. Carly and the team in the office kept me informed and did their best to rectify a difficult situation. Ryan Marshall was happy to discuss all the issues and to ensure they were dealt with promptly. Chris went above and beyond to ensure I was left with a lovely bathroom. Despite the setbacks I can’t fault the job. Thank you."
Detailed reviews
M&M refitted my bathroom. There were some issues along the way with pipe work, the shower screen, and the fittings. This meant the job took considerably longer time than the initial estimate. However, I can’t fault the professionalism of the team. Carly and the team in the office kept me informed and did their best to rectify a difficult situation. Ryan Marshall was happy to discuss all the issues and to ensure they were dealt with promptly. Chris went above and beyond to ensure I was left with a lovely bathroom. Despite the setbacks I can’t fault the job. Thank you.
Very friendly top service will be using them again
The engineer immediately decided my boiler was too old and tried to sell me a new one, (boiler is 9 years old). Then spent an hour turning taps on and off. He left without fixing any issue, I was then charged £60 as the engineer was in my house over 10 minutes. My problem is the blatant dishonesty and I was told on the phone ‘if the engineer can fix the problem, you will be charged for he callout plus the parts’. So it seems the business model is to linger for an hour and make money from the callout charge.
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Public review evidence3.3★ from 222 public reviewsAcross CheckatradeCheckatrade
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