“I’ve been using Matrix for many many years and more than happy with them - a great company and excellent engineers.”
Public evidence profile · Checked May 2026
Matrix Fire & Security Ltd
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.0 from 99 reviews
- 1 credential shown
Newest review July 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Matrix Fire & Security Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Matrix Fire & Security Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.0out of 5
Where these reviews are published
- TrustATrader99 reviews · 4.0 avg
Highlights
“I would highly recommend Matrix, who have been fantastic at carrying out a number of different jobs for us. Communication has been great throughout, each person who has visited us either to provide a quote or to carry out work has been professional, friendly and understanding of the needs of the business.”
“Matrix designed and installed an access control system for our office in Central London. Excellent service from start to finish.”
Detailed reviews
These are the individual reviews we hold for Matrix Fire & Security Ltd, including the highlights above. The 99 headline total is the review volume reported across public review sources.
Unfortunately a poor experience despite a friend’s recommendation. The staff member who visited my property got the measurements wrong, there was zero contact from him or the company since November 2024. I emailed to investigate what was happening and then when arranging the fitting the ordered product was incorrect and had been measured incorrectly. In the meantime the staff member had left the business (a catalogue of disappointment) and I am now in an unfortunate position left paying a deposit amount for gates which are not useable (for us). The communication has been very poor and now I will seek advice and guidance to try to resolve some of the loss. I expect somebody else will utilise the nice new gates as unfortunately I am not able to!
Local context
Rated 4.0, in line with the local average for fire safety / alarms in Aylesbury Bucks
Across 8 fire safety / alarms in Aylesbury Bucks, the typical rating is 4.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Matrix Fire and Security Ltd offer a comprehensive range of services to meet your personal or commercial access control, safety and security requirements. ...
What this business says about itself
From their own website
What this business says about itself
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- Good to know: Free quotes
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since2006First public review2023
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
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Common questions about Matrix Fire & Security Ltd
Is Matrix Fire & Security Ltd a legitimate business?
Matrix Fire & Security Ltd has 99 independent public reviews, rated 4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Matrix Fire & Security Ltd?
Matrix Fire & Security Ltd has 99 public reviews, averaging 4 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Matrix Fire & Security Ltd's reviews are genuine?
Matrix Fire & Security Ltd's 99 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Matrix Fire & Security Ltd qualified and accredited?
We hold 1 independently sourced credential for Matrix Fire & Security Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Matrix Fire & Security Ltd's website registered?
Matrix Fire & Security Ltd's website has been online since 2006, according to the public domain registry. This dates the website, not necessarily when the business began trading.