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Public evidence profile

Matt Grange Home Heating Experts

Stockton-on-Tees
5.0434 reviews in the current record
Overview

About Matt Grange Home Heating Experts

Verified central heating in Stockton-on-Tees, County Durham, rated 5.0 out of 5 from 434 reviews on Checkatrade.

Public review evidence
Reviews

What customers say about Matt Grange Home Heating Experts

5.0out of 5
434 reviews in the public recordCross-checked across 1 source
Checkatrade3 reviews · 5.0 avg

Highlights

"I needed an urgent boiler replacement but there were issues in dealing with the person in residence as I live many miles away and couldn't be there. I only dealt with Maria but she took all my concerns on board and was wonderfully understanding. They were unable to gain access on their first visit but accepted this in view of the 'difficulties' . I'm told that the installers' interaction with the person in residence was very good. Many thanks to Maria and the team."

AnonymousCheckatrade5.0 rating

"Our boiler died on Monday and despite their best efforts Matt’s team could not breathe life into it. They have looked after us for many years and rose to the occasion once again. A replacement new boiler was found and installed and working by teatime on Thursday. We would like to pay special thanks to Sam, Tyler and Connor who were simply the best. They were very considerate, tidy workers and we would definitely be happy to recommend them. Thank-you so much for making a difficult situation as easy for us as possible."

AnonymousCheckatrade5.0 rating

"I rang for help at 9.00am. Maria promised to try and arrange for a plumber and would ring back. She rang back at 1.30pm, and we had two men at our house 20 minutes later. In the next 2 hours they repaired the broken parts, fitted a new pressure release valve, fitted a replacement radiator valve, and completed the annual service of the boiler and heating system. They explained everything clearly and cleaned up carefully. Both were polite, efficient, even declining our offer of refreshments. Outstanding service as part of a maintenance contract."

Brian TCheckatrade5.0 rating

Detailed reviews

Showing the 3 reviews we hold full text for. The 434 headline total is the review volume reported across Matt Grange Home Heating Experts’s source profiles.

Anonymous5.0 / 5

I needed an urgent boiler replacement but there were issues in dealing with the person in residence as I live many miles away and couldn't be there. I only dealt with Maria but she took all my concerns on board and was wonderfully understanding. They were unable to gain access on their first visit but accepted this in view of the 'difficulties' . I'm told that the installers' interaction with the person in residence was very good. Many thanks to Maria and the team.

Checkatrade
Anonymous5.0 / 5

Our boiler died on Monday and despite their best efforts Matt’s team could not breathe life into it. They have looked after us for many years and rose to the occasion once again. A replacement new boiler was found and installed and working by teatime on Thursday. We would like to pay special thanks to Sam, Tyler and Connor who were simply the best. They were very considerate, tidy workers and we would definitely be happy to recommend them. Thank-you so much for making a difficult situation as easy for us as possible.

Checkatrade
Brian T5.0 / 5

I rang for help at 9.00am. Maria promised to try and arrange for a plumber and would ring back. She rang back at 1.30pm, and we had two men at our house 20 minutes later. In the next 2 hours they repaired the broken parts, fitted a new pressure release valve, fitted a replacement radiator valve, and completed the annual service of the boiler and heating system. They explained everything clearly and cleaned up carefully. Both were polite, efficient, even declining our offer of refreshments. Outstanding service as part of a maintenance contract.

Checkatrade
Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Public evidence shown
Public review evidenceCheckatrade
Professional endorsements

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0

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Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPlanning history

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PassedReviews 100+

434 reviews with a 5.0 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07897 036448.

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