"Jack was very helpful. I needed to regenerate my water softener after it being tuened off for a few weeks. Softflow (manufacturer) were trying to charge an extortionate call out charge, but Jack just called and told me what to do, and followed up with prompt messages until issue resolved. Minimum fuss and very helpful! Saved me a bunch of cash"
M
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Mayfair Water Solutions
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Mayfair Water SolutionsVerified household water treatment in Bexley, Kent, rated 8.95/10 from 7 reviews on Checkatrade.
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What customers say
2 highlightsCustomer voice from the public record
"Aqeel was very professional and explained what was required and what was possibly not required for our needs. Overall he have a friendly and professional service and I would recommend him."
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Latest dated review30 Nov 2025
Jack was very helpful. I needed to regenerate my water softener after it being tuened off for a few weeks. Softflow (manufacturer) were trying to charge an extortionate call out charge, but Jack just called and told me what to do, and followed up with prompt messages until issue resolved. Minimum fuss and very helpful! Saved me a bunch of cash
Aqeel was very professional and explained what was required and what was possibly not required for our needs. Overall he have a friendly and professional service and I would recommend him.
They'll stuff up the job then stall when it becomes too much of a hassle to fix it. First issue cropped up where something really stupid was not done correctly, they came back and fixed it - a couple of weeks later, a hose ripped due to improper installation, again a mistake any plumber worth their salt would know not to make which caused a massive leak. Contacted these guys, they first insisted it was ok then when I asked when they'd be coming back to fix it... crickets. Had to pay for a new plumber to come and fix the mess and thankfully no major damage done... unprofessional!
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Public review evidenceLast review Review dates not availableCheckatrade
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Reviews
3 totalCustomer review evidence
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Aqeel was very professional and explained what was required and what was possibly not required for our needs. Overall he have a friendly and professional service and I would recommend him.
They'll stuff up the job then stall when it becomes too much of a hassle to fix it. First issue cropped up where something really stupid was not done correctly, they came back and fixed it - a couple of weeks later, a hose ripped due to improper installation, again a mistake any plumber worth their salt would know not to make which caused a massive leak. Contacted these guys, they first insisted it was ok then when I asked when they'd be coming back to fix it... crickets. Had to pay for a new plumber to come and fix the mess and thankfully no major damage done... unprofessional!
Jack was very helpful. I needed to regenerate my water softener after it being tuened off for a few weeks. Softflow (manufacturer) were trying to charge an extortionate call out charge, but Jack just called and told me what to do, and followed up with prompt messages until issue resolved. Minimum fuss and very helpful! Saved me a bunch of cash
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