Mentor Lock Ltd

Public evidence profile

Mentor Lock Ltd

Wallington
5.031 reviews in the current record
Overview

About Mentor Lock Ltd

My name is Lee MacDonald, I have owned and run Mentor Lock for over 17 years now and I pride myself on customer satisfaction. Even during my many years on the BBC's Grange Hill where I played the part of Zammo I was working as a Locksmith and eventually took over Mentor Lock in March 2000. Here are some of our services: ALL locks supplied and fitted Doors opened FREE Estimates Insurance Work Most keys cut and keys cut to code Transponder keys cut here at the shop No call out charge, just the labour charge Please feel free to call the shop on 020 8669 7034 if you have any questions or queries regarding lock changes or upgrading your current locks.

Public review evidence
Reviews

What customers say about Mentor Lock Ltd

5.0out of 5
31 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.3 avg

Detailed reviews

Which? Trusted Traders Consumer0.2 / 5

We lost the key to our garage and decided to have the old lock replaced by Mentor Lock and I thought that they were an excellent business. They turned up on time and Lee was so helpful when I spoke to him. I always recommend them to other people.

Which? Trusted Traders
Which? Trusted Traders Consumer0.3 / 5

I had an emergency lock replacement after I lost the keys to my house . The business were efficient, helpful and quick to solve the matter. I have kept Lee's number and will be sure to phone him again if I ever need any locks replacing. I would happy to recommend their service to other people.

Which? Trusted Traders
Which? Trusted Traders Consumer0.3 / 5

I had a safe fitted and a Yale lock replaced on my front door. They are a trustworthy company and the service is polite and prompt. I have already recommended the business to others.

Which? Trusted Traders
Which? Trusted Traders Consumer0.3 / 5

I had five door lock replaced by this company and was happy with the job they did. All has been okay and there have been no remedial issues. I already recommend them to others.

Which? Trusted Traders
Which? Trusted Traders Consumer0.3 / 5

Mentor have been our sole supplier of locks and lock smith services for many years. Over this time they have advised, supplied, and installed over 100 locks for us, as well as installing commercial code locks and fast response lock smith services when keys have been lost, or locks have failed.

Which? Trusted Traders
DocWat0.3 / 5

Two rack bolts and a new British Standard cylinder lock fitted following an attempted break-in on glass double doors. Lee and his colleague Andy were very quick and efficient to respond to my request, to assess what was needed, and to deliver a friendly and high-quality service. I am happy to highly recommend Mentor Lock Ltd.

Which? Trusted Traders
Fiona Q0.3 / 5

Needed to get locks on house changed after a tenant eviction. Lee is a very genuine and decent guy - gave a ball part figure which was spot on. Just labour and the cost of the locks. No call out fee. Phoned him in the morning, job completed by the afternoon - so efficient. Very difficult to trust tradesmen these days - how wonderful to come across someone who is so genuine, approachable and honest. Would highly recommend and will use again. Thanks Lee at Mentor Locks.

Which? Trusted Traders
Fiona, Surrey0.3 / 5

I have rarely encountered such fantastic personnel service. Nothing was too much trouble. Our lock fitting was sourced and fitted speedily and efficiently and Lee's charges are extremely reasonable. He even came after work to check the fitting then went back to the shop to cut extra keys at no cost to us. This really is going the extra mile and I wouldn't hesitate for one second in recommending Mentor.

Which? Trusted Traders
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Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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Phone listed: 02086 697034.

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