“Alan is an excellent plumber, and has always offered a highly professional service, with very fair pricing. I don’t hesitate to recommend him. He’s been my go-to plumber since 2018 when he fitted our boiler and did such a neat job (see photo). I really appreciated his attention to detail, and the time he took to patiently explain to me exactly how it all worked. He’s been back regularly to service the boiler and most recently he came to check out an issue with my Dad‘s boiler. He’s always reliable, and straightforward, he’ll tell you how it is no better no worse. 100% recommend!”
Public evidence profile · Checked March 2026
Merrills Heating & Plumbing
Review quality
No reviews in 12 months
Trust Score
36out of 100
How this score is worked out
Rating5.0 / 5
Review volumeLow · 8
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say23.6 of 60
Independent checks7 of 30
Track record4.9 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Merrills Heating & Plumbing
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Merrills Heating & Plumbing →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade8 reviews · 5.0 avg
Highlights
“Merrills were recommended by a friend. They came and survey the job and gave us a quotation with full breakdown and explanation of what extras might be required or involved depending on site conditions and gave a firm time for completion. We accepted the quotation, and they turned up on the appointed day. Despite manufacturers sending items with parts missing, they sourced everything required, and finished the job two days early and within budget Merrills then called us a week later to make sure we were completely satisfied with the job .”
“Absolutely fantastic service and communication. Fast and efficient work. Myself and family have used for over 20 years and will continue to do so.”
Detailed reviews
Alan is an excellent plumber, and has always offered a highly professional service, with very fair pricing. I don’t hesitate to recommend him. He’s been my go-to plumber since 2018 when he fitted our boiler and did such a neat job (see photo). I really appreciated his attention to detail, and the time he took to patiently explain to me exactly how it all worked. He’s been back regularly to service the boiler and most recently he came to check out an issue with my Dad‘s boiler. He’s always reliable, and straightforward, he’ll tell you how it is no better no worse. 100% recommend!
Merrills were recommended by a friend. They came and survey the job and gave us a quotation with full breakdown and explanation of what extras might be required or involved depending on site conditions and gave a firm time for completion. We accepted the quotation, and they turned up on the appointed day. Despite manufacturers sending items with parts missing, they sourced everything required, and finished the job two days early and within budget Merrills then called us a week later to make sure we were completely satisfied with the job .
Absolutely fantastic service and communication. Fast and efficient work. Myself and family have used for over 20 years and will continue to do so.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
In College Town Sandhurst, Berkshire.
Areas served
BerkshireCollege Town Sandhurst
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Merrills Heating & Plumbing
Is Merrills Heating & Plumbing a legitimate business?
Merrills Heating & Plumbing has 8 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Merrills Heating & Plumbing?
Merrills Heating & Plumbing has 8 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Merrills Heating & Plumbing's reviews are genuine?
Merrills Heating & Plumbing's 8 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.