Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Sunday
7:30am–5:30pm
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Customers who keep coming back: “Mark Coulstock of MJC Plumbing & Heating has been my plumber of choice for the past fifteen years.” · Which? Trusted Traders, 9 Jul 2024
Quality of the workQuoted from 3 reviews
“Exceptional service and workmanship throughout.” · Which? Trusted Traders, 30 Oct 2025
“His work has been first class, top quality” · Which? Trusted Traders, 9 Jul 2024
“The work was carried out to a very high standard” · Which? Trusted Traders, 3 May 2024
Reliable and punctualQuoted from 3 reviews
“arrived on time” · Which? Trusted Traders, 30 Oct 2025
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
03
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
28 reviews in public evidenceMost recent review
Customers often mention
PunctualMentioned in 44% of reviews we've read
ProfessionalMentioned in 36% of reviews we've read
Tidy & cleanMentioned in 36% of reviews we've read
Where these reviews are published
Which? Trusted Traders28 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for MJC Plumbing & Heating, including the highlights above. The 28 headline total is the review volume reported across public review sources.
Customer in West Midlands
Customer recommends this business
Great professional service
Mark fitted a new shower and completed pipework for our washing machine and dryer. He was extremely professional and neat in his work. He is knowledgable and honest - all you want in a tradesman. Would highly recommend to anyone
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Downstairs toilet and boiler work completed
We've had Mark in for 2 jobs now and been really impressed both times. Did a full downstairs toilet and sink installation. Gave helpful advice which meant the finish is excellent. Then fixed a problem with our boiler quickly and hassle free. Had the part and knowledge to fix there and then. Would recommend 100% and use him for future work. All work was completed on time and on budget. Excellent communication throughout.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Outstanding in every way!
Mark supplied and fitted a new Worcester 4000. Power flushed the hot water and underfloor heating systems. He was excellent - arrived on time, explained the process for the removal of the existing boiler and the installation of the new one. He showed me the issues with the old system as they arose and proposed solutions to overcome them. I cannot praise Mark highly enough. Exceptional service and workmanship throughout. Work areas were fully cleaned afterwards as if he had not been there. He explained how to use the new Boiler, underfloor heating and thermostats. Every change to the budget was explained and agreed beforehand and all works were completed on time. Mark is a true professional and I would use him again if the need ever arises.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Excellent job
Mark removed an old toilet, which turned out to be a much more difficult job then he had expected, and then installed a new toilet. He did an excellent job. He took away the old toilet and all packaging from the new one, and cleaned up after his work. He worked quietly and quickly. I am happy to recommend him and would definitely use him again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Excellent work from mark
I had a gas leak, mark was excellent and really efficient. He arrived on time and carried out all the work that was needed to be done. Mark kept me updated with what work needed to be done. Will definitely be using mark again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 12 detailed reviews on this pageShow fewer reviews
Customer in West Midlands
Customer recommends this business
Excellent job
Mark arrived on time and we agreed some modifications which saved me money . Job carried out efficiently and without mess. Very impressed and will definitely use again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Central Heating Boiler Replaced
Mark arrived on time, explained the process for the removal of the existing central heating boiler and the installation of the replacement. I was made aware of any problems as they arose, and the proposed solutions. Mark was competent throughout, and the finished work was first class. The area was cleaned after the work was completed, and an explanation of the working of the new boiler was clearly explained. Everything was completed within the agreed timescale and budget. I have found Mark to be extremely helpful and professional in all my dealings with him, and would thoroughly recommend him.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Excellent Service from Mark!
Mark provided an amazing service and sorted out the issues with my shower quickly and professionally. I am very happy with the service and highly recommend him for any plumbing needs. Thank you, Mark!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Excellence In Every Respect
Mark Coulstock of MJC Plumbing & Heating has been my plumber of choice for the past fifteen years. In all that time, he has always been totally trustworthy and reliable. His work has been first class, top quality and completed in good time. He is a highly skilled tradesman who takes great pride in his work. Mark is easy to contact and easy to talk to. He takes time to listen to what you want, offers solutions to problems, explains what the work will involve and gets the job done all at a fair price. Most recently, Mark installed a replacement combi boiler in an outside utility room for me, installed a low level WC and wash basin along with appropriate plumbing for a washing machine. He sourced all of the sanitary ware, planned the pipework to perfection and following his recommendation, lagged all the exposed pipework. All of this work was completed within three days, Mark is an excellent timekeeper. Mark removed all the packaging and waste materials and left the utility room clean and tidy. When all the work was completed he explained clearly how the new boiler and thermostat controls operated and set them up for me to my preference. I am delighted with the work he has done for me and have no hesitation in recommending him to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Reliable, professional service
Mark was professional reliable and friendly. The work carried out was the fitting of a new boiler, radiators throughout, a timer unit, replaced two toilets and fitted bathroom flooring. The work was carried out to a very high standard, finished on schedule and within the reasonable budget. Mark kept me informed throughout on progress of the work and was very approachable. I would highly recommend Mark and will be using him for any future work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Solved a challenging problem
Mark solved a challenging access problem to fix my waste pipe leak, returning my kitchen to me and upgrading my bathroom with a new loo into the bargain. Great result, kept me advised and in the picture throughout, and charged as per the quote. Worked hard, turned up on time and did what he said he would. Excellent in my book. Wouldn’t hesitate to use again or to recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Craig in West Midlands
Customer recommends this business
Very high standards . Takes pride in his work
Absolutely happy with MJC on the work carried out from day one. Clean as they go along. The standard of the installation outstanding. Even went out his way and fitted shelves back in the cupboard were boiler is. So a very happy wife now and also sorted out a few other issue that wasn't apart of there job. Very professional and highly recommended 👌
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
New En-suite, boiler and Radiators
Mark replaced a full en-suite bathroom, installed a new boiler and cylinder and replaced a number of radiators throughout the house whilst installing Hive. All work was done to a really high standard and was very reasonable. Mark was very personable and continually kept the house clean whilst he was working.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Excellent service
Mark was professional, reliable and on time every day. He fitted us a new combi boiler and radiators throughout. He explained everything fully. I didn’t worry about having him my home. He was tidy and even helped us remove the old system when we were struggling to do it. Would recommend to friends and family. Will use again for other things. Extremely happy with the service
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in West Midlands
Customer recommends this business
Fantastic full bathroom refit! Great job!
Mark listened to my ideas regarding our traditional bathroom and made some alternative suggestions to what I initially had in mind, and we are so glad that he did. He was the first, and only, tradesman to highlight potential problems with our initial plan, his suggestions not only saved us money but future problems with the bathroom. He is honest, trustworthy and reliable; he arrived promptly everyday and finished the job on time, within the budget. The bathroom looks fantastic and has been completed to a really high standard. He was friendly and helpful throughout the whole process (and as far as building work goes, the house remained quite tidy!) Love our new bathroom, fantastic service and finish; we couldn't be happier!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Ed, Solihull
Customer recommends this business
Very Competent Boiler Installer
We chose Mark because he is an accredited Worcester Bosch Installer and quoted us a fair price for the job. We are very satisfied with the neat and tidy way he installed our Greenstar 30CDI System Boiler. He was also most accommodating regarding the position and location of pipe runs and cleaned up well afterwards. We would have no hesitation in recommending him.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Satisfied Customer
Customer recommends this business
Great Response
Contacted Mark with a problem. He visited, inspected the job, explained the problem and possible solutions, obtained new parts, all fitted and working properly in four hours. Was clean and careful around house. Would certainly recommend Mark to others and use him again as necessary
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for gas engineers in Solihull
Across 13 gas engineers in Solihull, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
04
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
We are the professionals you can rely on for all plumbing and heating work in your home or business. Call us for central heating repair, boiler installation, or if you need a plumber in Solihull. To ensure you get the best service from MJC we approach every job with the same focus on quality and customer satisfaction. We only use the best materials, work at your convenience, and with no hidden charges or upfront fees you can be confident that our work will be high quality and value for money. We rely on word of mouth and satisfied customers for our business, so if you need a boiler service or a new bathroom in Solihull, and are looking for a firm you can trust, look no further than MJC – we come highly recommended in your area. Whatever your gas or plumbing needs, get in touch today for a free, no obligation quote.
Services they list
Unvented cylinder installation and maintenanceWater softener installation and maintenanceEmergency plumbing servicesCentral heating systems (installation and servicing)Immersion HeatersOil fired heating equipmentBathroom design servicesBathroom refurbishmentBathroom InstallationBathroom suppliersElectric ShowersWet rooms
Listed on public sources or the business's own website; check directly that they cover your job before you book.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
By law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
✓
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
✓
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on MJC Plumbing & Heating before you contact them.
MJC Plumbing & Heating has 28 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about MJC Plumbing & Heating?
MJC Plumbing & Heating has 28 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know MJC Plumbing & Heating's reviews are genuine?
MJC Plumbing & Heating's 28 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is MJC Plumbing & Heating qualified and accredited?
We hold 1 independently sourced credential for MJC Plumbing & Heating, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Does MJC Plumbing & Heating guarantee their work?
They state on their own website that up to 12 Year Guarantee On Worcester Bosch Boilers. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does MJC Plumbing & Heating specialise in?
MJC Plumbing & Heating lists specialist services including Unvented cylinder installation and maintenance, Water softener installation and maintenance, Emergency plumbing services, Central heating systems (installation and servicing), Immersion Heaters, Oil fired heating equipment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does MJC Plumbing & Heating cover?
They state on their own website that they cover Solihull, Knowle, Dorridge, Shirley, Hampton in Arden, Hockley Heath, Dickens Heath. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured