“Martin and the team at MLW Plumbing and Heating replaced my elderly parents boiler. Great work, efficiently done, everything works perfectly. Martin and his team were clean and efficient, no fuss, on time, very polite and trustworthy. My mum was extremely happy with them. He answered all questions clearly. Told us we didn't need to do a lot of things a different company had said we needed to do (replace all radiators, change the pipework and a number of other things). After the boiler was replaced, it resolved the other problems. He was right, there was no need to do all that other work.”
Public evidence profile
MLW Plumbing & Heating Ltd
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
Trust Score
71out of 100
- Rated 5.0 from 205 reviews across 2 review sources
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume205
Independent sources3 independent public sources
Credentials1 credential shown
How this score is made up
What customers say46.2 of 60
Independent checks14.8 of 30
Track record10 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about MLW Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Credentials & registriesWhich? Trusted TraderSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for MLW Plumbing & Heating Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade169 reviews · 5.0 avg
- Which? Trusted Traders36 reviews
Highlights
“Friendly, polite, good communicator and proficient. All that was needed and would recommend Martin again”
“I recently had my bath, power shower and heated towel rail replaced as my previous system was creating water damage. Martin and his colleague were great. The finished result is lovely and work completed to schedule. This company is a real find. I would thoroughly recommend.”
Detailed reviews
These are the individual reviews we hold for MLW Plumbing & Heating Ltd, including the highlights above. The 205 headline total is the review volume reported across public review sources.
Martin and the team at MLW Plumbing and Heating replaced my elderly parents boiler. Great work, efficiently done, everything works perfectly. Martin and his team were clean and efficient, no fuss, on time, very polite and trustworthy. My mum was extremely happy with them. He answered all questions clearly. Told us we didn't need to do a lot of things a different company had said we needed to do (replace all radiators, change the pipework and a number of other things). After the boiler was replaced, it resolved the other problems. He was right, there was no need to do all that other work.
Friendly, polite, good communicator and proficient. All that was needed and would recommend Martin again
I recently had my bath, power shower and heated towel rail replaced as my previous system was creating water damage. Martin and his colleague were great. The finished result is lovely and work completed to schedule. This company is a real find. I would thoroughly recommend.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Companies House registration
ActiveActive incorporated business
MLW PLUMBING & HEATING LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameMLW PLUMBING & HEATING LIMITED
Company number05869583
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2006)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 20 years on the register also points to an established business rather than a brand-new one.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In CHIPSTEAD.
Areas served
Chipstead
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on MLW Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about MLW Plumbing & Heating Ltd
Is MLW Plumbing & Heating Ltd a legitimate business?
MLW Plumbing & Heating Ltd has 205 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about MLW Plumbing & Heating Ltd?
MLW Plumbing & Heating Ltd has 205 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know MLW Plumbing & Heating Ltd's reviews are genuine?
MLW Plumbing & Heating Ltd's 205 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is MLW Plumbing & Heating Ltd qualified and accredited?
We hold 1 independently sourced credential for MLW Plumbing & Heating Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is MLW Plumbing & Heating Ltd a registered business?
MLW PLUMBING & HEATING LIMITED is a registered business on Companies House (company number 05869583), incorporated 7 Jul 2006, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.