“We had an excellent experience with Mr Reliable Removals. Beforehand, communication was great and the process was explained clearly. On the day Jim and Lee were efficient, polite and quick loading and unloading and made the day go smoothly for us. Would definitely recommend and use again in future.”
Public evidence profile
Mr Reliable Removals
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 199 reviews
- 1 credential shown
Newest review July 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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2 checksWhat we can verify about Mr Reliable Removals
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Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader199 reviews · 5.0 avg
Highlights
“I had an excellent experience with Mr Reliable Removals during my recent move. From start to finish, their team was professional, punctual, and incredibly efficient. They handled all my belongings with great care, ensuring everything arrived at my new home in perfect condition. Communication was clear throughout the process. The movers were friendly, hard-working, and made what could have been a stressful day feel smooth and organized. I highly recommend them to anyone looking for a reliable and trustworthy removal service. I wouldn’t hesitate to use them again!”
“I was recommended to use Mr Reliable Removals by my estate agent for my move. Move day can be incredibly stressful but Jim and Lee were brilliant! Really nice guys! Amazing to watch them pack the van so carefully and skilfully. It was all done very quickly and efficiently. And the unloading the other end was very smooth with no disruption to the other residents in the block. I was more than happy with their service and would definitely use them again. I will most certainly recommend them to anyone I know.”
Detailed reviews
Big thanks to the guys who done our move for us…. Tony, Daryl and Alan. Hard working lads and nothing was a problem. Initial contact with Jim was through WhatsApp. Made a video of everything that needed to be moved and he gave me a good price. Had a few issues with my buyer and the exchange, but even with a week before moving date Jim still fitted me in. Really pleased with the whole process and would definitely recommend these guys.
Moving is always stressful. Jim, Tony , Alan and Daryl made sure that the heavy lift was done smoothly and professionally. I can’t recommend this guys enough, awesome work and communication. Make yourself a favour and book them.
If you are looking a for a professional, reliable and thorough removals company then definitely book Mr Reliable Removals without hesitation. From the moment our enquiry was sent to the day of moving Jim was available. Jim is an effective communicator, explaining everything with enthusiasm. On the day Jim and each memeber of his team were professional. They respected our belongs and handled them with care. The moving day panned out as explained if not better. It was a long day for all of us. This did not affect the enthusiasm, professionalism and friendliness from Jim and his team. With Mr Reliable Removals you will get a high level service for a competitive price. I will be recommending Mr Reliable Removals to anyone looking for a removals company and I will, for sure, use them again. Thanks Jim and the team!
Outstanding service—you truly won’t find better. From my initial inquiry with Mr. Reliable Removals, Jim provided invaluable advice on planning my move. A house visit to prepare a quotation was scheduled promptly and conducted efficiently, with additional helpful tips provided. Communication was excellent leading up to and on the day of the move. Jim and his team, Lee and Dale, arrived punctually and immediately started loading the two vehicles. At the storage facility, Jim inspected the unit to ensure it was appropriate in both size and condition. The team expertly unloaded and arranged my furniture and belongings in the storage unit, maximizing space and ensuring easy access to frequently needed items. This first-class removal company places customer service at the forefront of everything they do. Well done and thank you,
Excellent. Good communication leading up to the removal and ensuring a suitable date was reserved. Very cost competitive. Arrived punctually at the aged time. A very friendly and capable team. Will certainly recommend and use again.
Read the other 10 detailed reviews on this pageShow fewer reviews
First class removals firm Reliable friendly helpful hardworking The men went out of their way to make sure the move went smoothly for my parents who were moving from their house of 54 years so it was a big upheaval for them Couldn’t be more pleased with Jim & his team Huge thanks to you involved
Jim, Lee and Alan were great. Took all the stress out of moving, especially when your a single person with a mini as back up! Seemed like an easy day.
Jim and his colleague arrived on time and took the stress out of moving house.They were both really friendly and made the whole process of moving effortless.I would highly recommend Mr Reliable and i will definitely use them again for future removals.
We needed to move at short notice and Jim was so helpful, and gave us a quote that was very reasonable. There was good communication throughout and Tony, Alan and Daryl arrived on time and worked so hard. They were friendly and polite and seemed to genuinely like their job. Thank you so much for all your help - you made a challenging day much easier. All the best - the Burrows family for their help today. They made a very difficult and challenging day so much smoother. Thank you - I will be recommending you to others. Diane Burrows
Jim and his cheerful team from Mr Reliable planned a very complicated collection and delivery of a large and heavy sofabed and two large armchairs in Central London which necessitated hauling the furniture over a second floor parapet. It was planned meticulously and efficiently undertaken. They even sourced a charity shop willing to take the sofabed. The estimate was reasonable and the service excellent. I recommend them with enthusiasm and gratitude
Jim and his guys have moved me twice now, first time being from a 3 bed house into storage. They also collected a sofa for me from Orpington and kindly even paid for it for me till I could pay them a few days later and even helped me out by storing this sofa for me till my moving day. On the day of my second move from a part furnished flat to another flat they were once again great with a quick showing of what needed to be moved and what didn’t as I had to shoot off. (Thinking they may have bought something that wasn’t mine as I had told them so quickly ) but no they were great. Jim has also gone out of his way to collect plants for me and move to my Parents houses. I was totally recommend them and will be using them again when I once again move in the next year or so . Thanks again guys for all your help
Jim and his moving team were exceptional from start to finish, from pre-planning advice to the move day. Our move day went very smoothly with Jim's team who handled us and our items very professionally - they were personable and courteous throughout. I would highly recommend them
Mr Reliable did a brilliant job of moving my flat. Punctual and helpful and made the whole process stress free from door to door. Really nice guys who did a great job so I would definitely recommend them.
Jim and his team were nothing but professionals - very hard working, punctual and friendly. Nothing was too much for them and they made the whole experience totally stress free. I even went into the office and did a morning's work. I will definitely use them again in future, and highly recommend them to anyone who is looking for excellent value for service, from a wonderful team. Thank you.
This removal company were so friendly, well priced and made my move so smooth and easy. I’d recommend them 100%
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Local context
Rated 5.0, above the local average for removals / moving companies in Ashford
Across 5 removals / moving companies in Ashford, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader.
Respectful and tidy in your home: “Even my garage was thoughtfully packed at my new place so that I had a walkway and could get to everything!” · TrustATrader, 14 Jul 2022
“They handled all my belongings with great care, ensuring everything arrived at my new home in perfect condition.” · TrustATrader, 8 Jul 2025
“The team expertly unloaded and arranged my furniture and belongings in the storage unit” · TrustATrader, 1 Aug 2024
“you would never know it’d been in three different houses.” · TrustATrader, 2 Aug 2020
“their team was professional, punctual, and incredibly efficient.” · TrustATrader, 8 Jul 2025
“Arrived punctually at the aged time.” · TrustATrader, 10 Jul 2024
“They arrived promptly at 8'o'clock” · TrustATrader, 16 Dec 2022
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
3 named public sourcesWhere this information comes from
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Review sources
Business and public registers
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About
Covering the Southeast of England and going anywhere in the UK or Europe.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24 Hour
- Areas served: Sussex, Kent, South East Highly-rated, South East Moving, Surrey, Essex
- Good to know: Free quotes
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2018 (8 years), according to an independent source, not just their own word.
Website online since2004First public review2018
Your own checks
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Common questions about Mr Reliable Removals
Is Mr Reliable Removals a legitimate business?
Mr Reliable Removals has 199 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Mr Reliable Removals?
Mr Reliable Removals has 199 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Mr Reliable Removals' reviews are genuine?
Mr Reliable Removals' 199 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Mr Reliable Removals qualified and accredited?
We hold 1 independently sourced credential for Mr Reliable Removals, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What areas does Mr Reliable Removals cover?
They state on their own website that they cover Sussex, Kent, South East Highly-rated, South East Moving, Surrey, Essex. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Mr Reliable Removals' website registered?
Mr Reliable Removals' website has been online since 2004, according to the public domain registry. This dates the website, not necessarily when the business began trading.