“Needed emergency plumber on a Sunday due to water leaking from loft. Very quick response to take the job and kept informed all the way and when the engineer would be able to get here - within 2 hrs approximately. Managed to find the issue, isolate and explain what had happened. Very impressed with the service”
Public evidence profile
Ms Plumbing and Heating
Emergency callout
Plumber
Trust Score
33out of 100
- Rated 4.7 from 6 reviews
- Reviewed 7 months ago
How this score is worked out
Rating4.7 / 5
Review volumeLow · 6
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say21 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Ms Plumbing and Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Ms Plumbing and Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Where these reviews are published
- Checkatrade6 reviews · 4.7 avg
Highlights
“Marshall and his team were very responsive, friendly and professional. They persevered to fix our problems even though they became more complex under investigation. They came very quickly and made sure things were fixed in time for Christmas. They also stuck to their quotes even though more work was required than anticipated. Would definitely recommend them.”
“Excellent, efficient and easy going. Went over and above our expectations and we can't wait to use them again soon for other plumbing jobs.”
Detailed reviews
These are the individual reviews we hold for Ms Plumbing and Heating, including the highlights above. The 6 headline total is the review volume reported across public review sources.
Marshall and his team were very responsive, friendly and professional. They persevered to fix our problems even though they became more complex under investigation. They came very quickly and made sure things were fixed in time for Christmas. They also stuck to their quotes even though more work was required than anticipated. Would definitely recommend them.
Needed emergency plumber on a Sunday due to water leaking from loft. Very quick response to take the job and kept informed all the way and when the engineer would be able to get here - within 2 hrs approximately. Managed to find the issue, isolate and explain what had happened. Very impressed with the service
Excellent, efficient and easy going. Went over and above our expectations and we can't wait to use them again soon for other plumbing jobs.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Burgess Hill, West Sussex.
Services they list
Air Source Heat Pump Installation - ASHPBathroom & Kitchen PlumbingBlocked ToiletsPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairShower InstallationShower RepairUnderfloor Heating InstallationUnderfloor Heating RepairWater Leak Detection
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Burgess HillWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Ms Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Ms Plumbing and Heating
Is Ms Plumbing and Heating a legitimate business?
Ms Plumbing and Heating has 6 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Ms Plumbing and Heating?
Ms Plumbing and Heating has 6 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Ms Plumbing and Heating's reviews are genuine?
Ms Plumbing and Heating's 6 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Ms Plumbing and Heating specialise in?
Ms Plumbing and Heating lists specialist services including Air Source Heat Pump Installation - ASHP, Bathroom & Kitchen Plumbing, Blocked Toilets, Plumbing Repairs, Power Flushing, Radiator Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.