"Martin and Jamie installed an ASHP and DHW tank for us and we are very pleased with the result. They worked long hours to complete the work to a tight timetable, and their expertise was evident to me (a retired mechanical engineer). The quality of their work is exceptional - the finished installation is a testament to the fact that they obviously care about the work they do. They cleared up afterwards and the system is running exactly as planned."

Public evidence profile
MSC Heating Limited
Launch summary
MSC Heating LimitedWe offer full UK coverage to deliver Energy Efficient Heating Installations. We are Gas Safe registered, OFTEC registered and MCS accredited with the NICEIC. With many years of experience in the domestic and commercial Renewable Energy sector and the heating market, we offer installation of Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, EV Car Chargers and Battery Storage. We cover a very wide range and install many of the Renewable Energy Sources. We pride ourselves in professional workmanship, reliability and we always take a clean and tidy approach to all work undertaken. The majority of our business comes from recommendations, We are on most major review platforms (ie trust pilot, which) with previous customers leaving 5 stars for MSC regarding our approach to their installation. Please take the time to look at our highly rated reviews.We pride ourselves in being a Company that is Governed by WHICH and we have been a member of RECC association for many years.
Public proof summary
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Customer voice from the public record
"Martin installed an ASHP for us from start to finish, From managing the government grant to organising a very efficient crew of sparkies. Martin was extremely helpful, informative and professional. His communication and flexibility was really appreciated."
"Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up"
"We have been impressed with MSC Heating's service from day 1. Installing the ASHP was part of a project involving other work and there were many delays in the planning process. Martin's support was invaluable in the planning and in the official paperwork. There was a hiccup on the part of firm delivering the equipment which Martin resolved quickly and efficiently. From our point of view the actual installation went like a dream, the guys worked hard, explained what they were doing, provided guidance and advice and left the site clean and tidy. We are very pleased both with the ASHP and the service provided and do not hesitate to recommend them to others"
"Thank you Martin and Jamie for your excellent and professional job. You were hard working and tidy, installing my new tanks and heat pump to a high standard. To start and complete the project in three days was really good. I expected the installation to take much longer. The Samsung heat pump is quiet and efficient; providing ample hot water for my needs. Communication was fast and most helpful. I would recommend MSC heating to everyone as they are a top class company."
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Review coverage and highlights
Martin and Jamie installed an ASHP and DHW tank for us and we are very pleased with the result. They worked long hours to complete the work to a tight timetable, and their expertise was evident to me (a retired mechanical engineer). The quality of their work is exceptional - the finished installation is a testament to the fact that they obviously care about the work they do. They cleared up afterwards and the system is running exactly as planned.
Martin installed an ASHP for us from start to finish, From managing the government grant to organising a very efficient crew of sparkies. Martin was extremely helpful, informative and professional. His communication and flexibility was really appreciated.
Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up
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Endorsements from other traders
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Customer review evidence
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Martin and Jamie installed an ASHP and DHW tank for us and we are very pleased with the result. They worked long hours to complete the work to a tight timetable, and their expertise was evident to me (a retired mechanical engineer). The quality of their work is exceptional - the finished installation is a testament to the fact that they obviously care about the work they do. They cleared up afterwards and the system is running exactly as planned.
Martin installed an ASHP for us from start to finish, From managing the government grant to organising a very efficient crew of sparkies. Martin was extremely helpful, informative and professional. His communication and flexibility was really appreciated.
Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up
We have been impressed with MSC Heating's service from day 1. Installing the ASHP was part of a project involving other work and there were many delays in the planning process. Martin's support was invaluable in the planning and in the official paperwork. There was a hiccup on the part of firm delivering the equipment which Martin resolved quickly and efficiently. From our point of view the actual installation went like a dream, the guys worked hard, explained what they were doing, provided guidance and advice and left the site clean and tidy. We are very pleased both with the ASHP and the service provided and do not hesitate to recommend them to others
Thank you Martin and Jamie for your excellent and professional job. You were hard working and tidy, installing my new tanks and heat pump to a high standard. To start and complete the project in three days was really good. I expected the installation to take much longer. The Samsung heat pump is quiet and efficient; providing ample hot water for my needs. Communication was fast and most helpful. I would recommend MSC heating to everyone as they are a top class company.
We had Martin & Jamie over in January to fit our new ASHP and it all went very smoothly. They've been fitting heat pumps for well over 10 years so they really know what they're doing and can give good advice. 6 months on and we're still really happy with it, it's working really well. Nice chaps, very professional and polite. And reliable & punctual as well which is appreciated. I'm happy to give them a good review, they did a great job.
Martin and team installed an air source heat pump to our self build property last month. Martin sorted the grant out for us with minimum difficulty (the only difficulty was ofgem themselves) and installed our full system quickly and efficiently. We will defo be seeing them once a year for our service’s thanks guys!
Martin and team did a great job installing our ASHP along with all new radiators throughout the entire house. They always arrived when they said they would and the project was completed on schedule. Would definitely recommend them!
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