Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
36 reviews in public evidenceReviewed on public review sources since 2017Most recent review
Customers often mention
Friendly & politeMentioned in 44% of reviews we've read
ProfessionalMentioned in 36% of reviews we've read
Where these reviews are published
Which? Trusted Traders36 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Nathan Plumbing & Heating Services, including the highlights above. The 36 headline total is the review volume reported across public review sources.
Customer in Greater London
Customer recommends this business
Excellent job, very diligent and skilled.
Don replaced a shower valve and did a superb job. While I'm reasonably handy with a spanner, he resolved a number of problems that would have had me floored, he took his time and worked very carefully so as to ensure a perfect fit and to avoid damaging old, fragile tiles. Very diligent, and although the work was slightly more involved than expected, that was only because the old valve was very corroded and he remained at the agreed price. Cleaned up afterwards, very helpful and friendly. I have no hesitation in recommending this experienced, skilled plumber. A great find and I will definitely use him again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Unblocking sink and fitting new taps
Don was fantastic. He came round quickly and diagnosed the cause of the blockage in our kitchen sink and remedied it. He also fitted new taps in our bathroom basin. He was very friendly and efficient and I couldn't recommend him more.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Really helpful advice
Don couldn't attend my property to look at a problem with my hot water tank as he was busy with another job, but he spent quite a bit of time on the phone with me to help diagnose the problem, and was happy for me to call him back with more questions, and he did all of this for free.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Just so good to find such an honest, helpful, experienced and skilled plumber.
We were experiencing an issue with the boiler pressure constantly dropping. Based on his locality and great reviews we called Don. After an assessment, Don confirmed that the boiler and radiators etc. were fine, therefore it had to be a leak somewhere in the under floor pipework and luckily this was quickly found. He listened to and answered all of our concerns and was open and fair on his pricing with nothing hidden. Don did an absolutely superb job of re-routing with new pipework. Such is his level of skill, the finished job resembled a work of art. Don was entirely professional and polite throughout. He stayed on to thoroughly check everything was working as it should and cleaned up properly when finished. An all-round great guy for sure. We are well pleased and have absolutely no hesitation in recommending Nathan Plumbing & Heating Services. Such a good find!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Rick in Greater London
Customer recommends this business
Great problem solving on a small but awkward job
Don kindly came to look at my toilet, which was overfilling due to a failed fill valve. Replacement of the whole fitting (usually straightforward) looked extremely difficult due to location and that's why I called in an expert. Don spotted that the valve could be refurbished rather than replaced, and saved me a whole load of money on a major plumbing job with that diagnosis. In my experience not many plumbers are interested in small jobs like these, but Don was generous with his time and explained everything well. Highly recommended.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Hertfordshire
Customer recommends this business
Reliable and helpful
We had some unwanted washbasins removed. The work was done very efficiently and neatly. Don was friendly, helpful and well priced. We will definitely use him again when we need help with plumbing.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Alan in Greater London
Customer recommends this business
Quality tradesman
First rate tradesman. Skilled, polite and helpful. Charges honest prices. Left bathroom clean and tidy when job finished. Would recommend Don to anyone and everyone. I will certainly use him again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Helpful and no call out charge
Don was not able to deal with the problem which was essentially a building/carpentry job. But he explained carefully what needed to be done and did not request any call out charge. Many thanks!
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Paul in Barnet
Customer recommends this business
Outstanding Service
I had a problem with a kitchen tap and found Don on Trusted Traders. I was concerned about using someone I didn't know, BUT he is definitely the jewel in the crown. Don is not only an excellent plumber but goes the extra mile to make sure everything was fitted and worked well. He cleaned up afterwards and I would highly highly recommend him to anyone that needs a plumbing job done by a 'reliable' plumber. Thanks Don - you will here from me again when we need the bathroom refitted.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Brilliant
I am so glad I stumbled across Don on this website (first time using Which). What I had was, in fact, quite a simple problem, but other builders and plumbers had over-complicated into one that required scaffolding, s.20 notice, a bureaucratic mess! And one that would cost almost £2000. When I spoke to Don on the phone, he really listened to me and diagnosed a MUCH simpler problem. I was amazed. He also advised me to speak to my local council to see if they could send someone for a site visit and approve the regulations before he came to do any work. I did just that, and spoke to a surveyor from Haringey Council who (without prompting) advised exactly the same thing as Don, that the waste pipe simply needed an air admittance valve fitted, rather than more invasive means i.e. going through the roof. Don came and did the job, even noticed another giant problem thanks to my previous (cowboy) builders, fixed it all - I don't even think it took an hour! The work was carried out about 10 days ago and I am so so happy to finally enjoy my bathroom without the foul stench of a historical fault with the sewage pipe, and the works carried out cost about 10% of the amount it would have done if I had gone with the previous (erroneous) advice given by others. As someone else wrote on here, so great to finally meet someone who understands their trade. Also a very nice guy who is very quick to respond on phone and messages. ABSOLUTELY RECOMMENDED, and I will always use Don in future!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Efficient value.
3 radiators valves replaced, drain cock fitted. At last a plumber who knows his trade. Efficient reasonable prices. What is not to like?
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Failure of hot water supply to bathroom
Really delighted with work carried out by Don to restore the hot water supply to our bathroom. He was extremely helpful in explaining what had gone wrong and also showed what we could do if we had a recurrence. Don was very pleasant, efficient and most helpful and I have absolutely no hesitation in recommending him to everyone.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Bathroom Tap Replacement
Don is very cheerful and polite and arrived when promised. He did a first-class job though it wasn't a huge one or particularly high value. He left the bathroom in a spotless condition once finished and we wouldn't hesitate to recommend his services. We will definitely use them again ourselves.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Fitting taps
Don fitted new kitchen taps and a boiling water tap. Everything went as I hoped: Prompt, as agreed, as quote. An excellent job. Don explained what he was going to do, and what he had done. In doing the fittings he improved the existing pipe work. Thanks.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Munday
Customer recommends this business
Fitting replacement part to shower
Having given up waiting for another Which Trusted Trader to do this small job, I contacted Don who arrived promptly and fitted the part. He also returned to fit TRI valves to two radiators. Whilst on his second visit, Don also adjusted the programmer thermostat for the conservatory underfloor heating and balanced central heating radiators. These second items were in addition to the purpose of his second visit but Don got 'stuck in' without hesitation. I certainly highly recommend this cheerful and competent chap. John - Potters Bar - 26/11/2018
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Gordon Nichols
Customer recommends this business
Excellent work, Don - thank you!
We had a problem with a toilet that would not flush. Don replied immediately on his mobile phone and asked me to send him two photos to tell him what kind of cistern and what kind of internals we had. Within two minutes he had diagnosed what needed to be done and we made an appointment. He did what needed to be done and suggested a remedy for a small problem that might occur in the future. He obviously has a wide range of plumbing experience and is extremely capable as a result. We were very lucky to find Don, so thanks also goes to Which?.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
:33:48.183
Customer recommends this business
Helpful and efficient
Fitted me in at short notice and got the job done in no time. V reasonable charge. Will ask him to come back and refer shower room.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Peter B
Customer recommends this business
Thoroughly Recommended
I found Don via the Which? Trusted Trader website and was really impressed with his work. I needed someone to fix a gas leak and carry out some routine maintenance on my hot water system. Don was punctual, courteous, knowledgeable, and cost was extremely reasonable. Can't recommend highly enough.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
James Alvarez
Customer recommends this business
Who said you couldn’t find a good plumber in London?
Don is a busy plumber and I can understand why. He’s knowledgeable, efficient, thorough, careful, works cleanly, and keeps his promises. I’m definitely going to hire him again. Thanks for a great job, Don!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
redabby
Customer recommends this business
Excellent Service
What more can you ask, this gentleman is reliable, professional and very reasonable in terms of cost. I highly recommend him as I'm afraid today such things are becoming increasingly rare.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
02
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “He left the bathroom in a spotless condition” · Which? Trusted Traders, 23 Jan 2019
Reliable and punctualQuoted from 3 reviews
“arrived when promised.” · Which? Trusted Traders, 23 Jan 2019
“Don who arrived promptly” · Which? Trusted Traders, 26 Nov 2018
“Don arrived promptly” · Which? Trusted Traders, 15 May 2017
Quality of the workQuoted from 2 reviews
“Don did an absolutely superb job of re-routing with new pipework.” · Which? Trusted Traders, 8 Apr 2023
“Don came and did the job, even noticed another giant problem” · Which? Trusted Traders, 17 Aug 2020
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8am–5:30pm
03
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Hi my name is Don O'Halloran and i have been involved in the plumbing and heating industry for over 34 years. I offer a complete central heating service including design and installation. i am gas safe registered and would be happy to advise you on the latest boilers and associated money-saving controls. i offer a comprehensive plumbing service to cover all your needs, including the installation of the latest range of unvented hot water cylinders providing superior hot water flow rates for power showers. We can carry out full scale re-furbishment including entire new plumbing and heating systems . We can also cater for smaller everyday plumbing jobs including washing machine installations, tap replacements and any service work you may require.
Services they list
Unvented cylinder installation and maintenanceWater softener installation and maintenanceBathroom refurbishmentBathroom suppliersBathroom design servicesWet roomsBoiler installationUnderfloor heatingRadiators and central heatingGas emergenciesBoiler servicinggas safety testing and inspection
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Nathan Plumbing & Heating Services before you contact them.
Common questions about Nathan Plumbing & Heating Services
Is Nathan Plumbing & Heating Services a legitimate business?
Nathan Plumbing & Heating Services has 36 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Nathan Plumbing & Heating Services?
Nathan Plumbing & Heating Services has 36 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Nathan Plumbing & Heating Services' reviews are genuine?
Nathan Plumbing & Heating Services' 36 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Nathan Plumbing & Heating Services qualified and accredited?
We hold 1 independently sourced credential for Nathan Plumbing & Heating Services, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Nathan Plumbing & Heating Services specialise in?
Nathan Plumbing & Heating Services lists specialist services including Unvented cylinder installation and maintenance, Water softener installation and maintenance, Bathroom refurbishment, Bathroom suppliers, Bathroom design services, Wet rooms. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Nathan Plumbing & Heating Services been trading?
Nathan Plumbing & Heating Services has been reviewed on public sources since 2017.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured