- Source reference
- CBDU642226
- Licence class
- upper-tier
- Valid through
- Jun 2029
- Source checked
- 30 Jun 2026
Public evidence profile
National Roof Care Ltd
Review quality
Caution noted
Credentials & registries
2 credentials shown
Trust Score
64out of 100
64 out of 100, with a review caution. The score rests on rated 4.8 from 177 reviews across 2 review sources; the caution flags a review pattern to check before you rely on it.
- Rated 4.8 from 177 reviews across 2 review sources
- 2 credentials shown
Newest review June 2025
How this score is worked out
Rating4.8 / 5
Review volume177
Independent sources2 independent public sources
Credentials2 credentials shown
How this score is made up
What customers say41.9 of 60
Independent checks12.2 of 30
Track record9.8 of 10
See the independent checks
- Licences and credentials1.9 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site2.6 of 5.1
- Registered company details0 of 5.1
- Photos of their work4.3 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about National Roof Care Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for National Roof Care Ltd →Completed work
45 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 28 Jul 2026
1 similar review-text pattern found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 143 customer reviews across 2 review sources.
Respectful and tidy in your home: “All debris removed and site left clean and tidy.” · Checkatrade, 7 Feb 2018
“They were punctual and tidy” · TrustATrader, 15 Feb 2022
“Very polite and friendly guys.” · TrustATrader, 11 May 2021
“Arrived on time and sorted the problem quickly” · Checkatrade, 26 Feb 2018
“Job carried out quickly and competently.” · TrustATrader, 8 Jun 2023
“did the job quickly to a high standard.” · TrustATrader, 15 Feb 2022
“Attention to detail was first class” · Checkatrade, 18 Jan 2018
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Customers often mention
Where these reviews are published
- TrustATrader93 reviews · 4.7 avg
- Checkatrade84 reviews · 4.9 avg
Highlights
“Needed a couple of tiles replaced. Shawn gave me an instant quote in receipt of an image. Booked me in next day and fixed the job super fast. Would 100% recommend if you need any roofing jobs done.”
“Cleaned our roofs (x 2), Job carried out quickly and competently. Good job Shawn!”
“Carl was very honest from the opening conversation of the potential issue- he didn't think a costly re roof was needed but find and repair the problem. I have assurance that the leak is sorted- hopefully no further issues.”
Detailed reviews
Replies to reviews
These are the individual reviews we hold for National Roof Care Ltd, including the highlights above. The 177 headline total is the review volume reported across public review sources.
They came out to repair a garage roof leak. Talked my elderly dad into putting fibreglass paint over an asphalt roof. It was meant to last over 20 years. No flashing and it leaked almost straight away. Cracked all over and not fit for purpose. It became quarrelsome when I complained. Cost us over £1600 in cash (invoice given) and despite our complaints, our telephone calls and texts have not been responded to, they have failed to put it right (Waiting for him to repair facias and soffits still) where he left it with missing joins/brackets. We have contacted a third party for advice and we were left looking for an alternative trader to repair the work that has been completed incorrectly. Due to our experience, we would never use them again.
Had a leak behind chimney stack, the trader said for £1200 they would fix the leak. Work was started on 11th October. After a couple of hours the 2 trades people stopped work, saying they were waiting for delivery of replacement tile. Then he returned, tiles put back, a bit of tapping on the lead flashing and 'all mended sir'. Paid the invoice. Except the leak wasn't mended. Next time it rained the stain on the bedroom ceiling got bigger. Then bigger still. The leak behind the chimney stack not mended. So, £1200 for 2.5 hrs work, and the leak wasn't mended. After much persistence the trader returns. No apologies. No willingness to honour the 15 year guarantee. No intention of going back on the roof to look again. I would not recommend this trader.
Easy to work with, explained all aspect of the work to be completed always kept us in touch and on time and completed to our satisfaction
A reassuring manner and a pleasant, respectful attitude- given that he was outside in persistent rain.
Reply from the business
Thank you for The review and also your work couldn’t ask for a better customer
Shaun was polite, punctual, and the work was carried out quickly and efficiently. Unfortunately I realised after about 6 months I had a leak from the roof and it took me 2 years to get the guarantee and have the working fixed. There were a few calendar conflict issues and I would chase again every few months. That being said, when a date was finally agreed the work was completed again with the same professional manner and speed which made me hire them in the first place. Overall, I'm pleased with the work and manner of the workers, and it was a fair price with no additional costs to fix the errors.
Read the other 10 detailed reviews on this pageShow fewer reviews
2 chimney blockers fitted and new down pipe fitted. Took less than 1 hour and the old cast iron down pipe was taken away.
Reply from the business
Thank you for your work and kind feedback it was a Pleasure working for you
Shawn came to assess job next day and once agreed on price he attended next day 08:30. Repaired my roof which had ripped felt and broken tiles also ridge had to be repainted. Soffits, fascias and guttering been replaced. Very polite and friendly guys. I will use Shawn again.
Reply from the business
Thank you for your work and kind feedback it was a Pleasure working for you
Replaced old flat roof with new roof, replaced 4 missing tiles on the house roof and fitted new guttering and downpipe.
Reply from the business
Thank you for your work and kind feedback it was a Pleasure working for you
Very good and prompt
Came as promised, did a good job, charged a reasonable price. Very happy.
Reply from the business
Thank you for your work and kind feedback it was a Pleasure working for you
Easy to deal with, fast service. Very polite, turned up on time and did a good job.
Very efficient
Verified by Checkatrade
No comments given.
Verified by Checkatrade
Went the extra mile for me. No charge as recently lost husband
Local context
Rated 4.8, in line with the local average for builders in Grantham
Across 11 builders in Grantham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
National Roof Care Ltd has been vetted and approved by TrustATrader. Covering Nottinghamshire, Lincolnshire and Leistershire.
Services they list
Fascia / Soffits / Guttering
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
GranthamLincolnshire
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Insurance: Fully insured
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2015 (11 years), according to an independent source, not just their own word.
First public review2015Website online since2015
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on National Roof Care Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about National Roof Care Ltd
Is National Roof Care Ltd a legitimate business?
National Roof Care Ltd has 177 independent public reviews, rated 4.8 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about National Roof Care Ltd?
National Roof Care Ltd has 177 public reviews, averaging 4.8 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know National Roof Care Ltd's reviews are genuine?
National Roof Care Ltd's 177 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is National Roof Care Ltd qualified and accredited?
We hold 2 independently sourced credentials for National Roof Care Ltd, including Waste carrier (Environment Agency), TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
Is National Roof Care Ltd insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does National Roof Care Ltd specialise in?
National Roof Care Ltd lists specialist services including Fascia / Soffits / Guttering. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was National Roof Care Ltd's website registered?
National Roof Care Ltd's website has been online since 2015, according to the public domain registry. This dates the website, not necessarily when the business began trading.