“Great work by Tom and the team in replacing our Garage door with a new electrical roller door. A professional install with great attention to detail ensuring that everything not only worked properly but also looked perfect as well. We will definitely have Tom back when we need either another garage door or more electrical work done.”
Public evidence profile
New Forest Roller Doors
Trust Score
9out of 100
- Rated 2.2 from 22 reviews
Newest review June 2025
How this score is worked out
Rating2.2 / 5
Review volumeLow · 22
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say2.2 of 60
Independent checks0 of 30
Track record6.4 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.2out of 5
How Checkatrade customers rate them (out of 5)
Quality of work3.0
Where these reviews are published
- Checkatrade22 reviews · 2.2 avg
Highlights
Detailed reviews
These are the individual reviews we hold for New Forest Roller Doors, including the highlights above. The 22 headline total is the review volume reported across public review sources.
Tom is seemingly a great choice at first when doing the install, however after care leaves a lot to be desired. I contacted him as the shutter he fitted failed. It was after a few years but he seemed trustworthy. However after the initial call he said it's likely the battery in the safety sensor...despite me saying the manual winch wont even work. However, what do I know right? Any hoo tom said he would pop over in the week and pop a new one in for me, i mean at least he’ll come out and see it and if it wasn't the battery then can check it out. Wrong...2 nearly 3 weeks later I called again,
We met Tom from New Forest Roller Doors in July, we were having building works and wanted a new roller door in Sept we paid our deposit on 25th Sept and Tom said it was ordered. We called in Oct, Tom explained that he was going on holiday and that he would fit the door on his return on Mon 6th Nov, on Mon 6th Nov Tom never arrived, we constantly tried to contact him we started a chat through Google and he promised to email us and explain. We went to the address on Google on 7th Nov, he said he would order the door, we have been unable to contact him since. We are seeking a refund, to go elsewhere.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Garage Doors
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HampshireNew Milton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public rating is on the low side. Read the most recent reviews yourself before deciding.
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on New Forest Roller Doors before you contact them.
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Common questions about New Forest Roller Doors
Is New Forest Roller Doors a legitimate business?
New Forest Roller Doors has 22 independent public reviews, rated 2.2 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about New Forest Roller Doors?
New Forest Roller Doors has 22 public reviews, averaging 2.2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is New Forest Roller Doors rated on reliability and quality?
On Checkatrade, customers rate New Forest Roller Doors by category: Quality of work 3.0 out of 5. These are per-category scores from real published reviews. They show where New Forest Roller Doors is strongest, not just the overall average.
How do I know New Forest Roller Doors' reviews are genuine?
New Forest Roller Doors' 22 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does New Forest Roller Doors specialise in?
New Forest Roller Doors lists specialist services including Garage Doors. If your job is one of these, look for it in their listed services or ask them to confirm for your project.